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Heartland Hotel Auckland Airport

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Traveller (122)
Room & Suite (229)
Dining (27)
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Overview
  • Excellent24%
  • Very good50%
  • Average18%
  • Poor5%
  • Terrible3%
Travellers talk about
“free shuttle”(102 reviews)
“auckland airport”(139 reviews)
“one night”(87 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,232)
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288
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All reviewsfree shuttleauckland airportone nightnext morningcomplimentary breakfastshuttle servicean overnight stayindustrial areaspa bathgood sizecar parkingthe ground floorearly flightlate checkafter midnightwake up callchecking in
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431 - 435 of 1,157 reviews
Reviewed 3 July 2015

From free shuttle pickup ,service,food ,room ,was 100/00 ,Recomend to any traveler to stay here ,The lady who drove us there and back you are wonderful ,and all staff at the Hotel very pleasent and obliging thankyou to you all

Thank Sandra_E_11792
Response from hhaa14, General Manager at Heartland Hotel Auckland AirportResponded 16 July 2015

It is pleased to hear you had an enjoyable team and Julie our Shuttle Driver made an impression on your stay.

Reviewed 3 July 2015

I can say this was the best all round hotel we have stayed at for it's price. The staff were amazing, helpful, polite, and happy to go out of their way for us. The room was clean, modern, warm, and spacious. The bed was also...More

1  Thank Lisabug1964
Response from hhaa14, General Manager at Heartland Hotel Auckland AirportResponded 16 July 2015

Thank you very much for your comments. Your feedback will most certainly be shared with our teams

Reviewed 2 July 2015 via mobile

A handy hotel close to the airport so suited us as our flight came in late and we had a long drive home. The hotel reception was very helpful. The room was excellent tidy and clean. The drawbacks to us were the notices as each...More

Thank HokiTraveller
Response from hhaa14, General Manager at Heartland Hotel Auckland AirportResponded 16 July 2015

Thank you very much for your feedback

Reviewed 1 July 2015

Very pleasant reception staff. Room was large. Bed so comfortable. Bathroom very nice. All refreshments and toiletries good quality and well stocked. All in all a great stay. Only two poor issues. Bedroom window would not close. Also the buffet breakfast was extremely poor quality....More

Thank chittychatty13
Response from hhaa14, General Manager at Heartland Hotel Auckland AirportResponded 16 July 2015

Thank you for your feedback and your comments will be shared with our teams to help improve our products and services.

Reviewed 1 July 2015 via mobile

My room was close to the front door. Lots of traffic and people noise. Never got any sleep all night long. Exhausted in the morning and in a very bad mood. An utterly terrible place to stay. The staff weren't interested and weren't the least...More

Thank David G
Response from hhaa14, General Manager at Heartland Hotel Auckland AirportResponded 16 July 2015

Thank you for your honest feedback and it is sad to hear our team were not accommodating to your concerns re noise. With changes to the main road to and from the airport, there is a lot of works happening at night. Our team should...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Free Internet
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Laundry Service
Banquet Room
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Conference Facilities
Things to do
Pool
Bar/Lounge
Restaurant
Details
Price range
US$ 109 - US$ 195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Mangere
#5 Romantic Hotel in Mangere
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 109 - US$ 195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Mangere
#5 Romantic Hotel in Mangere
Room types
Suites, Non-Smoking Rooms
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Traveller (122)
Room & Suite (229)
Dining (27)
Pool & Beach (17)
Amenities (14)
Business Centre & Event Rooms (1)
Questions & Answers
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Nawaday A
24 November 2017|
AnswerShow all 2 answers
Response from Lawrence R | Reviewed this property |
Try the Novatel airport hotel ..... we’ve stayed at both and recommend to stay there, we even found it cheaper ! If your flying it’s just across the street from the international airport and is “Quite”
0
Votes
jefe8
12 November 2017|
AnswerShow all 2 answers
Response from Kevin T | Reviewed this property |
Pretty limited but cereal, juices and some hot eggs and bacon.
0
Votes
MDD1963
5 August 2017|
AnswerShow all 5 answers
Response from hhaa14 | Property representative |
Once you have cleared customs and have your bags ready to go please use the free phone located at the ISite and dial 31 and the team will advise when the next available shuttle will be down to collect you. Our reception is... More
0
Votes
Room Tips
"maybe ask for carpark side as the other could be noisy with traffic etc"
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"Essential You Get a Room Not Backing on to the main Airport Arterial Road"
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"Helpful and friendly staff. Handy free pick up and drop off to airport."
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"Highly recommended for convenience to Auckland Airport."
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