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Heartland Hotel Auckland Airport

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Heartland Hotel Auckland Airport
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1,103 Reviews from our TripAdvisor Community

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There are newer reviews for Heartland Hotel Auckland Airport
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Showing 1,038: English reviews
Killingworth, Connecticut
Reviewed 1 March 2015 via mobile

For an airport hotel, this was a pleasant surprise! Our room was clean and comfortable. We had dinner in the dining room and it was one of the best meals we had on our trip. I had the salmon which was cooked perfectly. The shuttle to the airport was on time and because you could reserve your space, you didn't...

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Helpful?
1Thank lledge
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

I am delighted to hear you had an enjoyable stay at the Heartland Hotel Auckland Airport. We look forward to welcoming you back on your next stay

Reviewed 28 February 2015

Stayed here overnight twice recently. Each time our room was clean and comfortable with a good size bathroom. We also ate at the hotel restaurant both times and had very good meals. The hotel offers a free shuttle service to and from the airport and although only 5 minutes away, we never heard any aircraft noise.

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1Thank KMM62
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

The hotel appreciates your guest feedback and look forward to welcoming you on your next stay

Wellington, New Zealand
Reviewed 26 February 2015

Lovely staff on reception, we really enjoyed the pool and spa. Think we got an older room as the walls needed a repaint. Generally very clean apart from the outside of the toilet bowl which was smeared with faeces and I had to ask the reception staff to get me sth to clean it off with as there were no...

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Helpful?
Thank Daisyalfie
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you very much for your honest feedback. Our housekeeping team have been made aware of the cleaning problems during your stay and for this I must sincere apology. This is not our standard and unsure how this was missed by the team. Feedback such as yours helps our team move forward and improve our standards.

Clifton, New Jersey
Reviewed 26 February 2015

Great, moderately priced hotel conveniently located close to Auckland Airport. The 24 hour free airport shuttle service is very convenient. Rooms were small but clean and well appointed. I first thought the bed was going to be a bit soft, but ended having a perfect nights sleep. The restaurant appears to be a converted meeting room but the food was...

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Helpful?
Thank Michele O
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your feedback. The hotel has just introduced a new kitchen to our facility and currently working through renovating our new restaurant.

Reviewed 22 February 2015

Very nice and clean place. Price just bit higher then budget hotel closer to the airport, but offering much more (including free and fast 24h transfer to airport which makes the price difference even smaller). For this price very high standard. Big, clean and comfortable bathroom, free WiFi (not super fast but suffiecient) and spacy room.

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Helpful?
Thank Kate A
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you the team appreciate your valuable feedback

Honolulu, Hawaii
Reviewed 21 February 2015

After a 9+ hour trip from HNL, and another hour spent in customs and immigration, the arrival of the hotel's shuttle was a welcome sight. After figuring out how to turn on the lights, My wife and I found everything as we expected and NO surprises! With free WiFi, we were able to confirm both our safe arrival and the...

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Thank KelvinC4
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for taking the time to share your experience at the Heartland Hotel Auckland Airport.

Melbourne, Australia
Reviewed 19 February 2015

Can only comment on our room but walls are not soundproof. We arrived late but did not realize next door guests could hear us talking in normal voices and they banged on the wall. It has a nice swimming pool facing the afternoon sun. No nearby places to eat, and only coffee and tea making facilities in rooms and Hotel...

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Helpful?
Thank PaulienSutherland
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for taking the time and giving feedback. The management team are continuously working to improve our services offered to our guests and will focus some time with our Front Line team.

Waterton Lakes National Park, Canada
Reviewed 18 February 2015

We stayed here before flying back from NZ to Canada. The front desk staff was very friendly, welcoming and helpful. Our room was nice, clean and well-kept. It was also large enough that we could spread out our belongings and get sorted and organized before our flight. We ended up eating dinner in the hotel's restaurant, which was tasty. The...

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Thank Keith-B-Robinson
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

The team at the Heartland Hotel Auckland Airport appreciate you taking the time and giving us your valuable feedback.

Elgin, United Kingdom
Reviewed 15 February 2015

Arrived late into Auckland Airport from a very long Flight so tired an irritable, no actual hotel shuttle so had to queue for a shuttle bus which would not take cash had to use credit card into a machine next to the queue. Check-in friendly asked for late checkout as by now 0200hrs gave us till 1200hrs. Rooms basic motel...

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Helpful?
Thank Eddie P
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your feedback. Our hotel provide a complimentary shuttle 24 hours, 7 days per week. Once through customs please take advantage of the complimentary phone to the hotel and the team would only be too happy to advise the time of our next available shuttle

Abingdon, United Kingdom
Reviewed 15 February 2015

We stayed at the Heartlands from 14/2/15-16/2/15 as we were flying out very early in the morning. Great surprise to find kitchenette, separate bedroom and all the facilities anyone would need. We had a very nice dinner in the evening, staff were efficient & friendly in the restaurant, although restaurant felt a little impersonal and cold we enjoyed our meal.(...

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Helpful?
Thank BevAllen
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your valuable feedback. Our restaurant is currently under refurbishment and definitely in need of artwork and new furniture. Hopefully this will be rectified in the next few weeks.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Within 5 minutes drive of Auckland International and Domestic Airport, Heartland Hotel Auckland Airport offers a convenient, comfortable, clean, affordable and spacious airport stopover accommodation solution for individuals, families or special interest groups. Other great benefits include FREE local phone calls FREE WI-FI FREE airport shuttle pickups and drop offs, friendly and welcoming yet informal kiwi style hospitality. Our property features an outdoor swimming pool and spa, plenty of onsite parking, conference facilities, a breakfast room and a lobby bar serving light meals and refreshments. For a more subtantial food offering there are several eateries within walking distance! ... more   less 

Additional Information about Heartland Hotel Auckland Airport

Address: 14 Airpark Drive, Mangere 2022, New Zealand (Formerly Bella Vista Express Hotel Auckland Airport)
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: ₹ 7,642 - ₹ 17,218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heartland Hotel Auckland Airport 4*
Number of rooms: 142
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Also Known As:
Ventura Hotel Airport
Ventura Hotel Mangere
Heartland Hotel Auckland Airport Mangere
Hotel Style:
#5 Family Hotel in Mangere
#5 Luxury Hotel in Mangere
#5 Romantic Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Heartland Hotel Auckland Airport staff and other travellers.
16 questions
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Questions? Get answers from Heartland Hotel Auckland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free airport shuttle service and late check-out up to 12 noon is allowed upon your request.”
 of 5 bubbles 879gh, 4 Jan 2017 | Read review
“Shower and facilities all very good.”
 of 5 bubbles anthonysY4044UT, 25 Dec 2016 | Read review
“Get a room at the front of the hotel”
 of 5 bubbles helenwr2015, 18 Dec 2016 | Read review
“Ask to be at the opposite wing to the Chinese tourists or find another hotel”
 of 5 bubbles basename164_friends, 6 Dec 2016 | Read review
“A good hotel for travellers needing a stopover close to Auckland airport”
 of 5 bubbles Helen638, 17 Nov 2016 | Read review
5 of 5