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Heartland Hotel Auckland Airport

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Heartland Hotel Auckland Airport
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1,072 Reviews from our TripAdvisor Community

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There are newer reviews for Heartland Hotel Auckland Airport
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Showing 1,011: English reviews
Waterton Lakes National Park, Canada
Reviewed 18 February 2015

We stayed here before flying back from NZ to Canada. The front desk staff was very friendly, welcoming and helpful. Our room was nice, clean and well-kept. It was also large enough that we could spread out our belongings and get sorted and organized before our flight. We ended up eating dinner in the hotel's restaurant, which was tasty. The...

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Helpful?
Thank Keith-B-Robinson
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

The team at the Heartland Hotel Auckland Airport appreciate you taking the time and giving us your valuable feedback.

Elgin, United Kingdom
Reviewed 15 February 2015

Arrived late into Auckland Airport from a very long Flight so tired an irritable, no actual hotel shuttle so had to queue for a shuttle bus which would not take cash had to use credit card into a machine next to the queue. Check-in friendly asked for late checkout as by now 0200hrs gave us till 1200hrs. Rooms basic motel...

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Helpful?
Thank Eddie P
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your feedback. Our hotel provide a complimentary shuttle 24 hours, 7 days per week. Once through customs please take advantage of the complimentary phone to the hotel and the team would only be too happy to advise the time of our next available shuttle

Abingdon, United Kingdom
Reviewed 15 February 2015

We stayed at the Heartlands from 14/2/15-16/2/15 as we were flying out very early in the morning. Great surprise to find kitchenette, separate bedroom and all the facilities anyone would need. We had a very nice dinner in the evening, staff were efficient & friendly in the restaurant, although restaurant felt a little impersonal and cold we enjoyed our meal.(...

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Helpful?
Thank BevAllen
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your valuable feedback. Our restaurant is currently under refurbishment and definitely in need of artwork and new furniture. Hopefully this will be rectified in the next few weeks.

new zealand
Reviewed 12 February 2015 via mobile

Added bonus of free airport shuttle every 30 minutes. Has restaurant and bar. Comfortable rooms, great pillows! Recommend as good airport option. Room service not exhoberant and a good selection. Quiet rooms despite overlooking main road.

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1Thank notagain9
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for taking the time to give valuable feedback to our team

Brighton, United Kingdom
Reviewed 11 February 2015

we had avery early flight out of Auckland so chose this hotel as it was 10 minutes from the airport. The attraction was the very efficient shuttle service to the airport The room was clean,beds comfortable and the hotel staff were efficieent and friendly. The meal in the dining room was adequate and well presented- fish and chips! the free...

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Helpful?
Thank martinSussex
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your valuable feedback for our team

Youlgreave, United Kingdom
Reviewed 10 February 2015

We arrived jet lagged from 24 hours of travelling at midnight and the staff couldn't have been friendlier or more efficient. Use the phone at the airport to call for the shuttle. The hotel does its job perfectly.

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Helpful?
Thank WanderingBrit
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for taking the time and your comments will be shared with our team

Reviewed 8 February 2015

We stayed here for one night as we had a very early flight. The staff were very friendly and organised a hassle free transfer to the airport. Room was clean with good tv channel choice and unlimited wifi. Would definitely stay here again if needing to stay near auckland airport

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Thank Lucy D
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

The team appreciates your valuable feedback

Arizona
Reviewed 1 February 2015

Our flight arrived late - near 11pm - and there is a hotel shuttle phone to dial Heartland for a pickup from Auckland International Airport. Our wait was about 10 minutes. Because we stayed just a few hours (had to leave by 7am next morning to catch a bus), we didn’t have a chance to use any facility except retiring...

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Helpful?
Thank aroundwould
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your feedback. Free wifi internet is now available in our guest rooms. Our Suites also have microwaves available should you choose to book an upgraded room type.

Idaho
Reviewed 28 January 2015

We stayed for only a few short hours as we had an early morning flight. The pool was nice but quite chilly. Unfortunately the hot tub was out of order, it looked like they were going to resurface it. We left before breakfast so we can't comment on that. The TV worked but the internet was hit and miss. The...

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Helpful?
Thank BoiseBronco
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your feedback. On behalf of the hotel I would like to sincere apology for our spa pool being of service. Due to unforeseen mechanical issues this was out of service. Our Maintenance team have now rectified this and the spa is now up and running for guests enjoyment.

Adelaide, Australia
Reviewed 25 January 2015

This hotel is a little gem. 2kms from the Airport with free airport shuttle service. we booked an interconnecting room for our family. The rooms were very spacious, comfortable and overlooking the front of the hotel which had a pool. They have a bar in the lobby which makes a nice cappuccino, which we had in the morning. Other hotels...

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Thank adelaide69
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your valuable feedback.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Within 5 minutes drive of Auckland International and Domestic Airport, Heartland Hotel Auckland Airport offers a convenient, comfortable, clean, affordable and spacious airport stopover accommodation solution for individuals, families or special interest groups. Other great benefits include FREE local phone calls FREE WI-FI FREE airport shuttle pickups and drop offs, friendly and welcoming yet informal kiwi style hospitality. Our property features an outdoor swimming pool and spa, plenty of onsite parking, conference facilities, a breakfast room and a lobby bar serving light meals and refreshments. For a more subtantial food offering there are several eateries within walking distance! ... more   less 

Additional Information about Heartland Hotel Auckland Airport

Address: 14 Airpark Drive, Mangere 2022, New Zealand (Formerly Bella Vista Express Hotel Auckland Airport)
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: ₹ 8,431 - ₹ 13,131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heartland Hotel Auckland Airport 4*
Number of rooms: 142
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Also Known As:
Ventura Hotel Airport
Ventura Hotel Mangere
Heartland Hotel Auckland Airport Mangere
Hotel Style:
#5 Family Hotel in Mangere
#5 Romantic Hotel in Mangere
#5 Luxury Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Heartland Hotel Auckland Airport staff and other travellers.
16 questions
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Questions? Get answers from Heartland Hotel Auckland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be at the opposite wing to the Chinese tourists or find another hotel”
 of 5 bubbles basename164_friends, 6 Dec 2016 | Read review
“A good hotel for travellers needing a stopover close to Auckland airport”
 of 5 bubbles Helen638, 17 Nov 2016 | Read review
“North facing room was good, mine overlooked the pool and carpark. 3 rd floor.”
 of 5 bubbles judyt801, 12 Nov 2016 | Read review
“We were on the first floor facing the parking lot, would have changed rooms if we thought that was an option.”
 of 5 bubbles littleman2015, 7 Nov 2016 | Read review
“No power point by the bed so phones charged on the desk area.”
 of 5 bubbles robwM8090CX, 5 Nov 2016 | Read review
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