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Heartland Hotel Auckland Airport

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Heartland Hotel Auckland Airport
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1,068 Reviews from our TripAdvisor Community

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Showing 1,007: English reviews
Tallahassee, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Recommend for airport travel. Rooms comfortable and staff helpful. Didn't have car so unsure about surrounding area, but our meals in dining room were very good. And , the airport shuttle very convenient.

Review collected in partnership with Scenic Hotel Group

Helpful?
Thank Sandy20112016
Hong Kong, China
Level Contributor
186 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 3 days ago NEW via mobile

Close to airport, easy free shuttle. Clean comfortable rooms. Free Internet with limited speed, but worked fine for me. I thought a little expensive but got the job done. Would go back. Good option if in transit.

Helpful?
Thank Mark R
Rotorua
Level Contributor
9 reviews
4 hotel reviews
Reviewed 6 days ago NEW

The WORST customer service ever by any hotel we've ever stayed!!! Not interested in helping us at all with our booking - we CANCELLED and went to another hotel down the road instead... I would never want anyone to be treated like this... this hotel needs to have staff training on what customer service is! And to make it worse,... More 

Helpful?
Thank Manaakitanga
Hastings, New Zealand
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

Jetstar put us up at this very comfortable hotel near Auckland Airport after cancelling our 6-30pm flight to Napier. We were just returning home after a long haul from Thailand. The room was very comfortable with a great shower. We were too tired to eat when we arrived, but availed of the excellent breakfast next morning with our meal voucher.Their... More 

Helpful?
Thank Helen638
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

As unexpected as your stopover was it is pleasing to hear our hotel was an enjoyable stay after such an eventful day. I hope your holiday was a memorable one More 

Torbay, null, New Zealand
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 weeks ago

A welcome resting place after arriving at the airport at 4am. The beds are super comfortable and you can open the windows.The staff were delightful and very helpful and the breakfast great value for money. with free shuttles to and from the airport this a an easy place to stay.

Helpful?
Thank Lynn M
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

It is pleasing to hear your stay was an enjoyable one and our beds were super comfortable. Thank you for taking the time and offering a review on your recent stay More 

chatham
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

Stayed here for one night after arriving from uk, hotel picked us up from the airport, room was very comfortable and food in restsurant was excellent, hotel is located a short way from the airport so is very conveinient after a long flight, would definitely stay again

Helpful?
Thank barrygChatham
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for taking the time and offering your feedback on your recent stay More 

Hamilton
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

I had the pleasure of staying here for a week while 4 of us were on a training course for my job. What an awesome place to stay. The staff are very nice and helpful. As the course started at 5pm we needed to have dinner before we left and the chef very kindly offered to cook us dinner, from... More 

Helpful?
Thank JUDY T
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for sharing your thoughts on your recent stay. Your comments will be shared with our team. It is pleasing to hear your stay was a memorable one More 

Deephaven, Minnesota
Level Contributor
171 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 3 weeks ago

It is impossible to give a single number rating for a hotel. This property is well located near the airport. The price is reasonable and the rooms are decently sized and clean. There is very little in the way of service but they have luggage carts near the entry. The restaurant has no personality but the food was okay and,... More 

Review collected in partnership with Scenic Hotel Group

Helpful?
Thank Mike T
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for taking the time and offering a review on the Heartland Hotel Auckland Airport. The team are continuously looking at ways to improve both our services and areas offered to our guests. the hotel is currently looking at concepts to improve our restaurant environment and make this more enjoyable for our guests. More 

Auckland, New Zealand
1 review
Reviewed 3 weeks ago via mobile

I used heartlands as a park and fly option, had the best experience with amazing customer service, everyone was so lovely and nice. Plus the coffee was the best I've ever had. Would highly recommend using them ☺️

Helpful?
Thank izzymackay
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your feedback. your comments will be shared with our teams More 

Titusville, Florida
Level Contributor
71 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago

The hotel and staff were excellent. We took advantage of public transport, the bus dropped us off one block from the hotel. Nothing is near the hotel but the shuttle will take and pick you up from the airport.

Helpful?
Thank littleman2015
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your guest comments on your recent stay More 

104 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Within 5 minutes drive of Auckland International and Domestic Airport, Heartland Hotel Auckland Airport offers a convenient, comfortable, clean, affordable and spacious airport stopover accommodation solution for individuals, families or special interest groups. Other great benefits include FREE local phone calls FREE WI-FI FREE airport shuttle pickups and drop offs, friendly and welcoming yet informal kiwi style hospitality. Our property features an outdoor swimming pool and spa, plenty of onsite parking, conference facilities, a breakfast room and a lobby bar serving light meals and refreshments. For a more subtantial food offering there are several eateries within walking distance! ... more   less 

Additional Information about Heartland Hotel Auckland Airport

Address: 14 Airpark Drive, Mangere 2022, New Zealand (Formerly Bella Vista Express Hotel Auckland Airport)
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: ₹ 8,473 - ₹ 14,041 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heartland Hotel Auckland Airport 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Ventura Hotel Airport
Ventura Hotel Mangere
Heartland Hotel Auckland Airport Mangere
Hotel Style:
#5 Luxury Hotel in Mangere
#5 Romantic Hotel in Mangere
#5 Family Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Heartland Hotel Auckland Airport staff and other travellers.
16 questions
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Questions? Get answers from Heartland Hotel Auckland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A good hotel for travellers needing a stopover close to Auckland airport”
 of 5 bubbles Helen638, 17 Nov 2016 | Read review
“North facing room was good, mine overlooked the pool and carpark. 3 rd floor.”
 of 5 bubbles judyt801, 12 Nov 2016 | Read review
“We were on the first floor facing the parking lot, would have changed rooms if we thought that was an option.”
 of 5 bubbles littleman2015, 7 Nov 2016 | Read review
“No power point by the bed so phones charged on the desk area.”
 of 5 bubbles robwM8090CX, 5 Nov 2016 | Read review
“Room 331 clean, comfortable and quiet”
 of 5 bubbles Tonyn46, 2 Sep 2016 | Read review
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