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Novotel Auckland Airport

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Novotel Auckland Airport
Novotel Auckland Airport
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4,113 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Auckland Airport
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Showing 3,873: English reviews
Christchurch
Reviewed 10 May 2015

Another wonderful stay at this beautifully presented hotel. Free drink on arrival, redeemable late in the night (after midnight), wasn't expecting that. Everything clean inside room. Can't understand why the two toilet rolls only have 1/5 left on each roll though. Used it up rather quickly! Got a new roll upon request.

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Yoyo10-3
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Kia Ora Yoyo10-3, Thank you so much for your positive review, it is so pleasing to receive good feedback from a return guest! I am so sorry that the toilet roll in your room was not replenished prior to your arrival. I have shared your feedback with our housekeeping team so they are aware. Our bar is open daily until...

Bellevue, Washington
Reviewed 8 May 2015

The location of this hotel could not be more convenient if you are landing late at night. We got in around midnight from the US so we wanted to stay in the airport or as close to it as possible. This hotel is just across the street from the airport terminal. You get your bags cross the street and there...

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Helpful?
1Thank TraceyY999
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Kia Ora Tracey, Thank you for providing your feedback, I hope you enjoyed your time away! I am sure you are safely back home now as I see your review is from your stay with us in March. Your comments about the bed are highly concerning as we pride ourselves on the upkeep of the hotel facilities. Please accept our...

Hayward, California
Reviewed 8 May 2015

Needed someplace to crash on an overnight stopover -- it doesn't get better than literally across the street from the airport. I was a little wary of air traffic noise (but felt like "if it keeps me up, I'll just sleep more on the plane"), but was very pleasantly surprised that it's dead quiet in there all the time. Very...

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Helpful?
Thank jeffvier
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Kia Ora jeffvier, Thank you for your review. We are located within easy walking distance of the International Terminal but as you have mentioned the rooms are very well sound proofed. It is our top priority to make sure you have a a peaceful rest! The team are encouraged to be creative with the Cocktail of the Month specials, they...

Reviewed 7 May 2015

The Hotel was friendly an welcoming and the booking handled well. We required a disability room which was clean tidy and beautifully thought out. The room was on the smaller side but the layout of the room was such that it worked well. The Bathroom was excellent and we would recommend the room to any one who travels permanently in...

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Helpful?
Thank David G
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Kia Ora David, We are so pleased you found the team friendly and welcoming! We have a range of different room types to suit all travellers with different requirements. While our rooms are not large they are as you have mentioned well thought out and are a comfortable place to re-charge while watching the planes. Thank you very much for...

Miami, Florida
Reviewed 6 May 2015

The Novotel Auckland Airport hotel couldn't be more convenient. You can walk from the international terminal directly into the hotel with your luggage trolley! Fairly, you can walk from the domestic terminal as well, it's about 10 mins. The rooms are comfortable for an overnight stay and the shower has great water pressure. The rooms are relatively small, but you...

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Helpful?
1Thank Tom S
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Kia Ora Tom, Thanks for remembering to give your feedback from your stay in April. We try and make things as easy as possible for our guests as we know how tiring long haul travel can be. Our online check-in service can make things even easier as your keys will be ready at the hotel before you even arrive! Great...

Dunedin, New Zealand
Reviewed 5 May 2015

Review collected in partnership with Accorhotels.com
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Thank Stephanie52Hamilton
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Hamilton, New Zealand
Reviewed 3 May 2015

We choose this hotel when we have an early morning flight as we find it is both worry free and enjoyable. Staff are very friendly and efficient. The restaurant is 24/7 we can check our luggage then partake of a lovely buffet breakfast which is available from 5 am.

Review collected in partnership with Accorhotels.com
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Thank gammonjr
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your review, That's the perfect way to do it - why wait around at the crowded lounge when you can relax, with cup of coffee and have breakfast here before you head off! Thank you for your continuous support and we look forward to seeing you again on your next trip. Sunny Goo Rooms Division Manager

Tauranga
Reviewed 3 May 2015

Review collected in partnership with Accorhotels.com
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Thank KatreenaNZ
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Hawkinge, United Kingdom
Reviewed 1 May 2015

Really this hotel is in a perfect location if you are flying in or out of Auckland airport and need to sleep there. It is literally across the road from the terminal. Perhaps a 3 minute walk!!!! And its a very comfortable, serene hotel. The soundproofing is excellent and the room is very well equipped and comfortable with free wifi....

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Helpful?
Thank alliebdive
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your great review, I'm glad to see you enjoyed the overall hotel, including the experience at the restaurant. As the only restaurant near the terminal, it is often busy and can be very crowded. However, our restaurant team are very attentive, and trust they would have looked after you two very well. Thank you for your stay...

Northamptonshire UK
Reviewed 30 April 2015

Perfect location, walk straight out of the international terminal and across the road into the hotel, ideal for breaking your journey before catching the next flight. Superb accommodation, clean, comfortable, spacious and soundproof. Service was great, staff couldn't have been more helpful. Enjoyed the excellent breakfast, best we have had on our travels. We dined in the hotel restaurant two...

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Helpful?
Thank Traveller06581
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

What a fabulous review. Thank you for your recognition of staff's service, we understand how tiring the traveling can be, and I sincerely hope you had good two night's sleep to get you ready for the next journey! I'm glad you enjoyed the meals at the restaurant, we will be introducing a new menu soon, and we hope to see...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more   less 

Additional Information about Novotel Auckland Airport

Address: Ray Emery Drive | Auckland International Airport, Mangere 2022, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: ₹ 11,539 - ₹ 17,892 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Auckland Airport 4.5*
Number of rooms: 263
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Also Known As:
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Mangere
Hotel Style:
#1 Luxury Hotel in Mangere
#1 Romantic Hotel in Mangere
#1 Family Hotel in Mangere
#1 Business Hotel in Mangere
#1 Green Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Auckland Airport staff and other travellers.
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Questions? Get answers from Novotel Auckland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room on one of the higher floors is advisable.”
FelicityJohannesburg, 18 Apr 2017 | Read review
“Rooms facing parkade is quieter. Higher up is better for views.”
Philipvg, 13 Apr 2017 | Read review
“None of them have a great view.”
Hillrun1, 5 Apr 2017 | Read review
“Don't accept the Handicapped Room if you're not handicapped.”
  • Mr Wafflehead toilet
ericlO8535YS, 3 Apr 2017 | Read review
“We had a room overlooking the runway which was cool”
karinag358, 30 Mar 2017 | Read review
5 of 5