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Novotel Auckland Airport

NovotelUS$ 182*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Novotel Auckland Airport
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4,171 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Auckland Airport
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Showing 3,927: English reviews
Auckland, New Zealand
Reviewed 1 week ago via mobile

I absolutely adore this hotel! The rooms are spacious, luxurious and modern by the Novotel brands standards. I love the use of wood in the rooms, and the glass in the bathrooms. The decor is minimalistic and makes you feel very calm and comfortable. The reception staff are above and beyond - and the concierge was more than helpful! Got...

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Helpful?
1Thank akwales
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, What a read - we're delighted that Our Place has been such a hit with you! We're very proud of our design and strong New Zealand identity - it's terrific that you appreciate this part of our offering also. Have a cheeky word in the ear of your wait staff next time you stop over and see if...

Greater Wellington, New Zealand
Reviewed 1 week ago

I had to book 1 night accommodation here due to my international flight arriving late in the evening. The hotel was easy to find and I just walked across the road upon leaving the airport. Check-in was a breeze, and the room was clean and tidy. Unfortunately I was only staying for 1 night so was not able to try...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank asmithQQ
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, Thanks for stopping by - great that our location was appreciated and that the team made the arrival so easy! We hope your next stay will be a little longer. Sincerely, Jonathan Tremain Guest Relations Manager Novotel Auckland Airport

London, United Kingdom
Reviewed 1 week ago

I stayed at this hotel after arriving from Melbourne before my friend and I were flying to Queenstown. I was on an extended vacation from England having lived in Northcote, Auckland for many years. I return to Auckland from the UK every couple of years to clear my head. This hotel was just perfect from the moment you stepped into...

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Helpful?
Thank Sandra455
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora Sandra, I'm so pleased that you LOVED your stay! Thanks for highlighting the efforts of the team in making you feel welcome. It's wonderful that you were able you enjoy a relaxing stay and a great breakfast to start the new day. We hope you'll be back! Sincerely, Jonathan Tremain Guest Relations Manager Novotel Auckland Airport

Christchurch, New Zealand
Reviewed 1 week ago via mobile

Very convenient for overnight stay en route back to Christchurch after overseas trip. One criticism.....come on Novotel, keep up with rest of the world and offer free wifi or at least an hour free. On top of your room rate asking guests to pay for wifi is a bit of a rip off IMHO. The buses, airport terminals, etc offer...

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Helpful?
Thank Tara R
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora Tara, Thanks for stopping over on your way home - great that the quiet and convenience were such winners for you. We're delighted to offer complimentary WiFi by simply signing up to our free-to-join loyalty programme - this will then provide the same benefit at all AccorHotels properties worldwide! I'm really sorry that you weren't alerted to this...

Perth, Australia
Reviewed 1 week ago via mobile

If you're flying out of Auckland, this is the place to stay the night before you leave. You are literally right at the international terminal. We had a double room which was clean and well serviced. Room was quite small. Wifi included in the room price although it was a bit slow. Even though you are watching planes take off...

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Helpful?
Thank Syd M
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora Syd, Thanks for sharing your experience. We love having a spot where our guests are able to roll out of bed and onto the plane (well, almost!). I'm so pleased you received such a warm reception from the team - please do sing out should you ever need anything (we're always happy to what we're able to help...

Sequim, Washington
Reviewed 1 week ago

If you are flying from the International Terminal at the Auckland Airport there is no better located hotel than the Novotel. It is immediately across the street from the terminal, so we walked to the check in area in a minute. The rooms are well insulated and we heard no airport noise. Stayed in a standard king room #514 with...

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Helpful?
Thank ronvoyage
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora Ron, Wonderful to have welcomed you to Our Place! Thank you for highlighting your appreciation of not only our location, but the appointments and amenities, and the quiet sanctuary of our rooms. We're glad you were able to enjoy breakfast and that the engagement and warmth of the team really set the stay apart! We hope you'll return...

Melbourne, Australia
Reviewed 1 week ago

For those people that don't need to go into Auckland for meetings, the Novotel is a great place to hold meetings and to stay. Our offices are south of the city and the trek into Auckland city is not convenient at all. The Novotel save us travel time, is a convenient walk across the crossing from the international arrivals, it...

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Helpful?
Thank PAJ28
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, Thanks for your review! It's great to know that you value the convenience of Our Place for your business and meeting needs and that you enjoy our food offering and the comfort of our rooms! We'll see you next time. Sincerely, Jonathan Tremain Guest Relations Manager Novotel Auckland Airport

Hong Kong, China
Reviewed 1 week ago via mobile

The hotel is comfortable and it is on the doorstep of the international airport. The rooms are comfortable. Room service was average. Convenient however for this hotel I did find the prices a little expensive.

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Helpful?
Thank Bubski1905
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, We're pleased to have had you stopping over, enjoying the convenience and comfort of Our Place. I'm sorry that the pricing didn't meet your expectations this stay - strong demand has seen higher prices of late and we continue to recommend early booking for the best rates and deals. I'm sorry too to learn of the disappointment with...

Reviewed 1 week ago

Pleasant experience, good service, helpfull staff great location. I find trying to say nice things using 200 minimum chacacters a bit over the top. How many times can you say a good experience? Well, how many? Phew that took a while.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank burtrobbo
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, Thanks so much for find the 200 characters to convey how much you enjoyed your stopover! You're welcome back anytime (though you'll have to come up with more to say!). Sincerely, Jonathan Tremain Guest Relations Manager Novotel Auckland Airport

Melbourne
Reviewed 1 week ago via mobile

Have stayed here many many times, but this is the first where I actually dined in the restaurant for dinner. So just before I get onto the food, the hotel itself is very good, faultless and perfect for those needing a stopover hotel at the airport. For many that know Auckland will know that the trip to the city for...

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Helpful?
Thank flatwhitecoffee
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, Great to welcome you back and to know that you continue to enjoy the convenience and comfort of these stopovers. It's with the greatest disappointment that we read of your dining experience, learning that it didn't hit the highs that we would hope. Our Executive Chef is passionate about sharing amazing food and she'd be interested to have...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more   less 

Additional Information about Novotel Auckland Airport

Address: Ray Emery Drive | Auckland International Airport, Mangere 2022, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: ₹ 11,304 - ₹ 17,312 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Auckland Airport 4.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Mangere
Hotel Style:
#1 Romantic Hotel in Mangere
#1 Family Hotel in Mangere
#1 Green Hotel in Mangere
#1 Luxury Hotel in Mangere
#1 Business Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Auckland Airport staff and other travellers.
33 questions
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Questions? Get answers from Novotel Auckland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are much the same .Higher floors have view of runway.”
NihonBaba, 24 May 2017 | Read review
“High floor runway view is nice.”
davidbH5418KW, 22 May 2017 | Read review
“Ask for a room that overlooks the terminal for a better view”
ronvoyage, 16 May 2017 | Read review
“Ask for the rooms that overlook the airport. The plane watching is great”
PAJ28, 16 May 2017 | Read review
“higher floors have outlooks”
rainman37, 11 May 2017 | Read review
5 of 5
Novotel
US$ 182* /night
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Booking.comUS$ 182
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Prices are for 1 room, 2 adults
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