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Comfort Inn Richmond Henty

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58 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Richmond Henty
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Showing 51: English reviews
Melbourne, Australia
Reviewed 11 December 2015

this motel not only knows about customer service but every staff member from reception to restaurant to room cleaning staff are friendly and strive to please at all times. The food at the resuarant is excellant . i recomend this as a place to stay when you visit portland

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Helpful?
Thank Russell T
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hello Russell T & thank you for sharing your experience following your recent stay at our hotel. It is great to hear that you enjoyed every aspect of our property - we take a great amount of pride in what we do which makes for a great guest experience. I'll be sure to pass on your feedback which makes us...

Gloucestershire, UK
Reviewed 25 October 2015

Found this place by chance as we drive through Portland looking for somewhere to stop. We were welcomed at reception, & booked into a top floor room with a spa bath. The room was large, clean & the bed was comfy. The room was well equipped, including fresh milk in the fridge - nice touch. The spa bath was great,...

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Helpful?
Thank Ducatibabe
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Thank you for sharing your experience. We're glad to hear that you enjoyed your stay on your recent visit to Portland. Our king spa rooms are without doubt one of the best rooms on offer with amazing views across the Portland harbour. With the first signs of summer just starting to appear we look forward to our outdoor pool being...

Port Douglas, Australia
Reviewed 28 May 2015

This Hotel/Motel has a premium location on the Portland Waterfront. It also is the best 3.5 Motel I have stayed in. Really, it rates as a 4 Star. You will be well looked after by the staff, who understand the needs of Overseas Travellers coming through on the Great Ocean Road. Ask for the Harbour View Room.

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Helpful?
Thank Jason M
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hi Jason Can't thank you enough for posting feedback following your recent stay with us. The hotel prides itself on delivering outstanding motel accommodation and its good to know that your stay was everything that you expected it to be and more! We are very fortunate to have such an amazing central location with easy access to the foreshore precinct...

Kyneton, Australia
Reviewed 12 May 2015

On the long drive to Portland the weather was very wet and wild. Just the time you need a cosy central room to recover. I was please I'd booked a room with a view. I could watch the busy port in the rain and see the power of the Southern Ocean roll overhead. Wow! My only slight niggle was our...

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Helpful?
Thank JaneB82
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hi JaneB82, we're glad to hear you enjoyed your recent stay. We really do have such a beautiful and interesting outlook with the Portland harbour constantly changing - today the weather is clear, the sea is flat and we've had dolphins in the harbour! We are currently working on new menus in our restaurant and look forward to having something...

Reviewed 4 April 2015 via mobile

We came back to Portland specifically to visit the cafe for a meal as last visit 3 years ago was pleasant. This visit was less than impressive. Service was non existent, food average and overpriced and when staff want to talk about you they should know not to nod in your direction and both look. Very disappointed.

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2Thank Jodi C
Melbourne, Australia
Reviewed 24 January 2015

stayed here on the basis of the reviews. The bed has zero firmness and we got almost zero sleep. Very annoying. Yes the motel is neat and clean. But it is dated probably from the 70s or 80s. I could live with all that. But on the basis of a shocking bed, i would never stay here again. We got...

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Helpful?
1Thank 821george
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hello 821george I can advise that we have thoroughly inspected all of our beds following your comments. Like yourself, we appreciate the importance of a good night's sleep and apologise that this was not what you experienced. Had we been aware of the issue at any time through your stay a room change would most definitely have been offered. The...

Reviewed 20 December 2014

This is the second time i have stayed in the Richmond Henty for a business trip, easy access and secure off street parking. great room with a view out over the water, great steak in the restaurant with complimentary newspapers to read whilst having breakfast, free limited wifi.

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Helpful?
Thank Paul B
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hi Paul B, thanks for much for booking with us again. We are a very popular hotel and strive to ensure our corporate and leisure guests are looked after and provided for equally. Whether its simple access, parking, location or a range of convenient hotel services - WIFI, room service or the morning papers. Glad to hear you're enjoying what...

Melbourne, Australia
Reviewed 16 December 2014 via mobile

Just about another 12 mths is over and another 12 mths staying at the Henty. Nothing has changed about this hotel. Still as good as it was some 5 years ago when I first started to stay here. For all who visits Portland I strongly recommend this hotel. Cheers.

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Helpful?
1Thank robbo011
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hi there robbo011, thank you for your loyal custom, and we look forward to another 12 months too! We like to make subtle changes, as needed, to ensure all of our guests experience the best we have to offer throughout the property. Good to hear we have been able to maintain the reasons that brought you here in the first...

Geelong, Australia
Reviewed 13 December 2014

we had stayed at this hotel many years ago and were on the last leg home after travelling for 15 days. We hadn't booked ahead but on arrival at the reception, we were very warmly greeted and given what I considered the best room at this property. It was on the first floor and had a wonderful view across the...

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Helpful?
Thank lassie30
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hello lassie30, we love reading reviews such as yours. We pride ourselves on the presentation of our rooms and your acknowledgement is a reflection of our commitment! We are very fortunate to have such a beautiful location - overlooking the port - which provides so much activity and interest. I'll be sure to pass on your comments to our cheffing,...

Adelaide, Australia
Reviewed 9 December 2014

stay a couple of months ago and we both really enjoyed or stay. We have booked in again for another weekend coming up. We stayed in the front rooms with sea views and small front sitting area. Not the cheapest place to stay but centrally located and walking distance everywhere which eliminated taxi fares when having a drink or two

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Helpful?
Thank Magpieman4361
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hello Magpieman4361 - thanks for sharing your experience and good to hear you are returning to our hotel. The rooms on street front offer amazing views (perfect for reading a book with a coffee or just watching the comings and goings of our busy working port). You'll be pleased to know we are not increasing the prices of our rooms...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
Well established as Portland's most reputable and comprehensive hotel complex, the Comfort Inn Richmond Henty is situated on the waterfront overlooking Portland's working harbor. The hotel boasts superb views and is centrally located within easy walking distance to many of the city's hotels, shops, conveniences and attractions. Whether it's business or pleasure, relax, forget the stresses of the day and experience some well-deserved time out. The hotel is one of Portland's largest with 45 accommodation rooms, restaurants, bars, meeting, conference and venue hire facilities, on-site bottleshop and entertainment facilities. The hotel also includes an outdoor swimming pool (check opening hours) and complimentary on-site large vehicle parking facilities (conditions apply during peak periods). The hotel accepts chargebacks from most local eateries if dining off-site. ... more   less 

Additional Information about Comfort Inn Richmond Henty

Address: 101 Bentinck St | P.O. Box 12, Portland, Victoria 3305, Australia
Region: Australia > Victoria > Portland
Price Range: ₹ 8,368 - ₹ 8,926 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Comfort Inn Richmond Henty 3.5*
Number of rooms: 33
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Also Known As:
Comfort Inn Richmond Henty Portland, Victoria
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Questions & Answers

Questions? Get answers from Comfort Inn Richmond Henty staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors have the best vieuw. pay the extra for the delux rooms.”
 of 5 bubbles Hpas, 27 Aug 2016 | Read review
“Middle or top floors ha e best views”
 of 5 bubbles petkovicj, 6 Aug 2016 | Read review
“higher floors prefect view of Ocean and Harbour”
 of 5 bubbles 79arkadiuszj, 1 May 2016 | Read review
“Front sea view rooms”
 of 5 bubbles 100arisr, 21 Apr 2016 | Read review
“upstairs rooms have the views”
 of 5 bubbles russellt348, 10 Dec 2015 | Read review
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