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Margaret River's Finest - Welcoming today's discerning traveller with the promise of luxurious solitude & ensuring a relaxing, memorable stay. Basildene Manor, is an historic elegant country manor, set on 14 picturesque acres amidst the rich tapestry of renowned Margaret Rivers vineyards. Nineteen recently refurbished and beautifully appointed rooms are available. Our renowned Basildene Breakfast includes a full cooked a la carte breakfast and fruit buffet, all from the Manor restaurant. Nestled in the valley you will discover our heated outdoor swimming pool and secluded sun deck (avail in summer months), tennis court & lakeside pergola.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Quiet
Romantic
Languages Spoken
English
Location
187 Wallcliffe Rd, Margaret River, Western Australia 6285 Australia
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Nestled amidst manicured gardens, Grand Mercure Basildene Manor captivates guests with its stylish and comfortable rooms that boast stunning views. The hotel's spotless environment and well-kept facilities have garnered consistent accolades. Visitors are charmed by the exceptional service, with staff providing thoughtful touches such as afternoon tea and parting gifts.
With a host of praised amenities, including a pristine pool and complimentary treats, the hotel offers a luxurious stay. Its desirable location near shops and attractions, coupled with its enchanting atmosphere, ensures a visit that many find superbly worthwhile.
Location
Convenient
Atmosphere
Charming
Rooms
Comfortable
Value
Superb
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding
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We enjoyed a wonderful four night memorable experience at this venue.
The Grand is not your normal hotel, but an elegant home away from home with staff who treat you like friends and family. The manicured lawns and gardens are worthy of a post card and the furniture in every room has been tastefully selected to compliment the building period.
From the welcoming by Ben on arrival, and his tour of the premises, and explanation of the history of this historic building, we felt warm and comfortable at this venue.
Daniela and Mica were very friendly and helpful with their knowledge and advices of where to eat and visit. Thank you.
Our room, Chenin , was small, but very comfortable and it suited us to be in a convenient location to ammenities, and with no stairs, and we were mostly out exploring during the day. We loved the private courtyard off our room, which was ideal to enjoy an evening wine and the cooling breezes.
The en-suite was petite but the shower was great, although it took some time to determine the hot and cold taps, and the ideal settings for a warm shower.
Our included breakfasts were a delight with a good cooked offering to our taste, but the fruit selections of the blueberry and rhubarb compote, and the poached pear were real healthy treats.
One needs to highlight the differences and the traditional scones, with jam and cream ; the afternoon teas and the peacefulness of the lounge rooms - the establishment has only 19 rooms , are specials at this venue. The staff here are excellent and the service could not be faulted.
Of course, for the more energetic there is the swimming pool and tennis courts, or even a leisurely walk through the gardens.
I suppose for us was the special consideration on my birthday, to return to our room and find a balloon presentation, with a gift of chocolates - thank you sincerely for the recognition.
We will certainly revisit the Grand Manor when next in Margaret River. Recommended for a real treat.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AccorVacationClub, Manager at Grand Mercure Basildene Manor
Responded 26 Feb 2020
Dear 47ront, Thank you for taking the time to write such a detailed and complimentary review of your recent Manor experience. We are all delighted that you enjoyed the experience and we look forward to welcoming you again in the near future. Warmest regards, Daniela and the Team@Basildene
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We have enjoyed everything Accor for years,..... it has been an amazing experience and so worth the investment. The "icing on the cake" has to be the wonderful hospitality and service at Basildean Manor. Danni and her team go out of their way to make everything so special, nothing is too much trouble. On arrival, we were greeted by the lovely Amanda and checked into our COVID safe room, which was clean & beautifully presented, we were immediately relaxed and in celebration mode. At breakfast the next morning my plant-based food requirements were accommodated for with enthusiasm and professionalism by the lovely cook. The food is fresh and delicious. The evenings in the amazing gardens were made so enjoyable by the picnic baskets provided & the well-maintained BBQ areas. We have enjoyed every moment of our stay thanks to the wonderful staff, including Ian and Sophie who were just fabulous, we will return very soon. Thank you, Danni and your lovely team for making our anniversary sooo special.
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Date of stay: October 2020
Location
Cleanliness
Service
Room Tip:All the rooms are first class
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comms Dept, Owner at Grand Mercure Basildene Manor
Responded 17 Jan 2021
Dear David, Wow! What a wonderful review! I am glad to hear that your stay at Basildene Manor was a memorable one and will pass on your kind comments to the team. We hope to welcome you back for your next wedding anniversary! Warmest regards, Maike and the Team @ Basildene Manor
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
We stayed for 3 nights in November. Can't express enough the exceptional staff, their helpfulness, kindness and superb customer service. The building was amazing, full of history and pictures telling the story of the family that built and lived here.
Breakfast was outstanding and again nothing was too much trouble. The gardens which are overlooked in the conservatory are very tranquil and well maintained which also houses the outdoor heated pool, tennis courts and BBQ area.
The rooms are well maintained and suited our needs with tea and coffee making facilities, a small fridge with complimentary water, a safe and iron. We were on the ground floor and had a court yard garden.
In the evening the fireplaces are put on in the reading rooms where you can relax with a coffee.
We felt very valued and would definitely would recommend and return.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maike Lawrence-Brown, Other at Grand Mercure Basildene Manor
Responded 7 Dec 2021
Dear marksR4265VB, Your review is OUTSTANDING!!!! Thank you so much!! I am delighted to hear how much you enjoyed your time at Basildene Manor and will pass on your kind comments to our team. Reviews like yours help us thrive! Thank you again for sharing your experience, and we look forward to welcoming you again soon! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager
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This is such a beautiful heritage property, and when you arrive, the tour on the history is quite interesting. The gardens are amazing too. However, for the price you pay, $300 average, our room was a let down. We were on the ground floor and could hear every step the floor above us was taking. We were woken up very early both mornings as you could hear next doors room flush their toilet and start their showers. For the price you pay, i believe the rooms should be better condition. And for a $35 dollar breakfast each, i wouldnt bother. Quite sad actually as it really ruined the whole experience for us. The eggs were microwaved and our “cappuccinos” came out with just a shot of coffee in a mug for us to add our own milk? Spend your money locally at local cafe instead 👍☺️
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Date of stay: June 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AccorVacationClub, General Manager at Grand Mercure Basildene Manor
Responded 25 Jun 2020
Dear yasstimson, Thank you for taking the time to review your recent Manor stay. When paying a nightly rate at the Manor your breakfast is always included. As a guest of one of our members would be the only occasion to pay separate breakfast rates. I can 100% guarantee that there are never microwaved eggs. It seems we have disappointed you on this occasion however we would welcome the opportunity to change your experience at another time. Warmest regards, Daniela and the Team@Basildene
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We had a one night stay here, luckily just before the lockdown and it really was a treat to be able to stay in such a beautiful hotel with the most amazing grounds. Ben greeted us warmly and was a pleasure throughout our stay. He was very kind when letting us know that the government recommendations had changed and we were required to wear masks. (We were very impressed that the remotes in the rooms were in sealed paper bags after being sanitised and there were sanitising stations throughout the hotel.) Ben also gave us 2 scones with beautiful homemade jam to take with us. Breakfast was plentiful, fresh, well cooked and beautifully attended by a lovely lady. My husband definitely appreciated the coffee machine! There were roos and birds to be seen from the breakfast room too. I have read previous reviews about kids spoiling the atmosphere and I would agree that it is not a place for children. The gardens and house are so peaceful that it would be a shame to have anything spoil the serenity!
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Date of stay: June 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maike Lawrence-Brown, Other at Grand Mercure Basildene Manor
Responded 30 Jun 2021
Dear tomandsallyCB, Wow! What a wonderful review, we truly appreciate your feedback. I am very happy to hear that it was a treat for you to stay at Basildene Manor. I will pass on your special mention to Ben, he will be thrilled. Thank you for staying with us and we look forward to welcoming you back soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager
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We recently had a fabulous four night stay at Basildene Manor in Margaret River. The Manor itself is full of history and wonderfully maintained. The grounds are amazing, hats off to the gardeners. All of the staff were friendly and helpful. We stayed in a Manor room, the room was quite small but immaculately maintained with everything we needed. Apparently the rooms all differ in size as they were built in the original Manor and bathrooms have been added. A continental or cooked breakfast is available but other meals need to be sourced off site. The location is an easy drive to all Margaret River has to offer. There is also a pedestrian path into Margaret River Townsite and the other direction to Caves Road. We both really enjoyed our stay and would strongly recommend Basildene Manor for a short break in Margaret River.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maike Lawrence-Brown, Other at Grand Mercure Basildene Manor
Responded 30 Jun 2021
Dear MLB_Perth_WA, Thank you for taking the time to write a lovely review. We are delighted that you enjoyed your time with us and hope to welcome you back to the Manor again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager
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If you want beautiful grounds, great rooms and staff who do everything they can to ensure your stay is wonderful then stay here!
After finding ourselves with nowhere to stay we stumbled upon this beautiful hotel. Hotel manager Daniela French and her staff did everything they could to ensure our stay was incredible. Daniela organised restaurant bookings, tours and recommended day trips - what more could you ask for!! We have loved absolutely everything she has organised and suggested and can’t believe how lucky we were to find this gem.
Our room was downstairs ( great if you don’t want to carry luggage upstairs) and was roomy and incredibly comfortable. All rooms are named after wines, a lovely touch. Whilst our room was very close to Reception, we were never bothered by noise of any kind. The beds are also very comfortable.
Breakfast (hot and cold) was delicious and the view was stunning. There are lounge rooms downstairs with fireplaces so you can sit and chat with other guests throughout the day.
If you want old fashioned ambiance set in a beautiful estate then look no further, you won’t be disappointed. The grounds are stunning and the service provided by all here is simply outstanding!
There is no room service or bar here but you won’t miss them. It’s a quick drive into town for a delicious dinner, or you can have take away delivered .
Basildene Manor is an old, historic home and you all feel like you are part of the family. Nothing is too much trouble - service here is simply superb!
Stay here - you will not be disappointed!
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Date of stay: June 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maike Lawrence-Brown, Other at Grand Mercure Basildene Manor
Responded 25 Jun 2021
Dear 12coco, We were so happy to be able to accommodate you and to make your Margaret River experience special! You are part of the Basildene family now. I will pass on your wonderful comments to our team. The best reward for all of us within the Basildene family is a lovely review like yours! We look forward to welcoming you back again soon! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager
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This was our second stay and again really enjoyed it. The Manor is elegant, the gardens and grounds are beautiful and you can enjoy swimming in the heat pool, playing tennis or having a BBQ( they can supply you BBQ packs). You can opt to have breakfast there in the nice sun room overlooking the grounds or you can head out to the many breakfast cafes in the area(most open at 8) The rooms are really nice and clean and comfortable. Staff are great, friendly and helpful.
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Date of stay: January 2021
Location
Service
Sleep Quality
Room Tip:Some rooms are located up a large stair case, if this an issue please mention as there are lots...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comms Dept, Owner at Grand Mercure Basildene Manor
Responded 8 Feb 2021
Dear Hudsonhornet3112, Wow! What a wonderful review! We are delighted to know how much you enjoyed your time here. . I will pass on your kind comments to our team. Thank you for a lovely review and we look forward to welcoming you back again soon! Your Basildene Manor team ♥
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We spent three days at Basildene Manor and loved every moment. It certainly doesn’t look or feel like part of a hotel chain situated as it is in a 1912 stone building (plus sympathetic addition).
And they take COVID seriously with lots of sanitiser available and with a fortress-like screen at the front desk. Staff, without exception, are friendly and helpful. Special mentions for Ben (front desk) and the lovely young woman who served tables at breakfast (she was excellent).
Our room overlooked the stunning gardens and was very comfortable. Comfy bed, tv, bedside tables, small fridge and built-in robe with safe and ironing board. And a nice bathroom with a shower that was very good. The only downside in the bathroom was the lack of shelving but we worked around that. The towels were soft.
The gardens are stunning with manicured lawns, roses, an ancient oak, established trees, clipped hedges and the most beautiful crepe myrtles. There's also a pool and a bbq area. All very well done.
Breakfast is very nice and served in a glassed conservatory overlooking the gardens. Cereal, a choice of cooked meals (all very tasty), juices, fresh fruit, fruit compote etc.. An urn for tea and a snazzy coffee-making machine. This area is also available outside breakfast hours for tea/coffee and biscuits. Very popular.
There are also two small lounge area for guests. Include gas fires. Very nice on a cold day.
Highly recommended.
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comms Dept, Owner at Grand Mercure Basildene Manor
Responded 11 Apr 2021
Dear gfsc5, Wow! What a wonderful review, we truly appreciate your feedback. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager
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Four friends on holiday from Queensland, we have just had an amazing week at Basildene. This beautiful old heritage house is extremely well set up for guests, with spacious, clean suites. The Conservatory was a beautiful glass enclosed room available for breakfast (continental or full cooked at reasonable cost) and afternoon tea (complementary) and guest use later in the day. We spent many happy hours there. A guest laundry is complimentary as is tea and coffee (coffee machine not instant). The staff could not do enough for us and no request was a problem, even a basket filled with all the utensils, cutlery, crockery and condiments we needed for the on site bar-b-cue. The grounds are gorgeous and each room has a verandah looking out over the gardens.
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Date of stay: July 2022Trip type: Travelled with friends
Room Tip:Book well ahead to enjoy this gorgeous place
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maike Lawrence-Brown Assistant Manager, Other at Grand Mercure Basildene Manor
Responded 22 Jul 2022
Dear gaylep160, thank you for taking the time to share your wonderful feedback with us. I will pass your feedback onto our team, I'm sure they will all appreciate that. ♥ We look forward to welcoming you back again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager
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Hi Tihana - Trip Advisor have forwarded this question to me - however you would have to contact Basildene Manor direct who will be able to answer your question on accommodation availability. Good luck!
Sorry, i‘m Not shure about that. But I think there are enough rooms and the Place is Very Romantic. But May be the Kitchen doesen‘t Serve for Dinner. Best if You get Information directly from the Management.
There are more places to choose from in the Margaret River area.
PRICE RANGE
₹22,151 - ₹30,436 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand mercure basildene manor hotel margaret river, basildene manor margaret river
LOCATION
AustraliaWestern AustraliaMargaret River RegionMargaret River
NUMBER OF ROOMS
19
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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