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BEST WESTERN PLUS Launceston

0.3 km from Launceston centre
  • Free Wifi
  • Restaurant
  • Room Service
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3 Earl St, Launceston, Tasmania 7250, Australia
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1,139 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Launceston
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Showing 1,118: English reviews
Reviewed 5 November 2013 via mobile

Booked for 2 nights with hubby & 11 mth old dtr. Twin room, plenty of room for our dtr's portacot to be set up. Room serviced nicely. Included buffet breakfast was good (although the bacon could have been crispier - minor complaint!) Room service had a varied menu but was exxy - $3 surcharge if order was <$30, personally that's...

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Helpful?
Thank Catherine F
Leon W, General Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Catherine F Thank you for your feedback and choosing Best Western Plus Launceston as your choice of accommodation, I was pleased to read that you have a great stay and the staff looked after you. I hope we will have the opportunity to welcome you back to our Hotel in the future. Kind Regards Leon Wood General Manager

Queenstown, Australia
Reviewed 29 October 2013

On arrival, it looked a bit disappointing, very dull, but once inside it was a pleasant surprise, the staff were all friendly and delivered good service. Have to agree though with other reviews, that a bit more info would have been a good thing, eg where dining room was, etc, as a guest I would be more inclined to go...

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Helpful?
Thank Lyall M
Leon W, General Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Lyall M Thank you for your feedback and choosing Best Western Plus Launceston as your choice of accommodation. I was pleased that you found the Hotel facilities good, especially the breakfast and the Food and Beverage staff fantastic. Most people find the location of the Hotel being centrally located to the CBD an added bonus when booking in Launceston....

Sydney, Australia
Reviewed 28 October 2013

We managed to get lost while visiting Launceston last week and didn't arrive at the hotel until about 7 p.m., tired and getting desperate. The young lady on reception was very accommodating and booked us in for 3 nights at a very reasonable rate. Rooms were good and everything was as it should be. Hotel is well situated, near shops,...

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Helpful?
Thank nlarsen
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear nlarsen Thanks for taking time to write about your stay. I was pleased that you found our location directly opposite the city centre convenient and our staff helpful and friendly. We look forward to welcoming you back in the future Kind Regards Leon Wood General Manager

Melbourne, Australia
Reviewed 26 October 2013

Got this hotel on a lastminute.com.au secret hotel deal. Pleasant room and has everything you need from a hotel room. Nice extra touch with a Nespresso machine (no George Clooney included). Requested a quiet room on a high floor, reading other reviews slightly concerned when I got a room facing the road but I had no issues and a it...

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Helpful?
Thank solo_girl_hants
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear solo_girl_hants Thank you for taking the time to write of your experience at our hotel. I am happy to read that the team have provided you a comfortable and relaxing stay. I hope that we have the chance to welcome you back to Best Western Plus Launceston in the near future. Kind Regards, Leon Wood General Manager

tasmania
Reviewed 24 October 2013

we needed a place just to put our heads for a few hours, so knowing we'd only be using a hotel for about 8 hours we didn't want to pay out the big bucks. Wotif had the Best Western Plus as their mystery 4.5 star deal. We couldn't really complain about much for what we paid. The room was very...

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Helpful?
Thank netteTasmania
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Nette Tasmania Thank you for taking time to write about your stay at Best Western Plus Launceston I was pleased that you found the rooms clean, comfortable and quiet. While we aim to present exceptional service to each individual guest, I do apologise that on this occasion the staff did not represent the high standard that we have set...

Launceston, Australia
Reviewed 20 October 2013

My husband and I stayed at this Motel for our 10th Wedding Anniversary and have to say from Check-In to Check-Out we could not fault a thing. Hubby mentioned at check-in that we had a history at the Motel and that it was our Anniversary, which prompted them to upgrade our room. What a surprise!, From there everywhere we went...

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Helpful?
Thank 2016Q
Leon W, General Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Blondiecure Thank you taking the time to let the team here at Best Western Plus Launceston know how much you enjoyed your stay. We do aim to provide our guest a comfortable, relaxing stay and I extremely happy to read that the team has done a great job in meeting all your expectations and more. I have taken note...

Queanbeyan, Australia
Reviewed 17 October 2013

I was thrilled when Best Western bought this hotel from Mercure. The hotel had been plodding along, becoming progressively run down as each month went by. It is nice to see brighter, happier staff who are very happily relaying information about upcoming upgrades to the rooms and facilities. The parking is outdoor, which may be an issue during hail storms,...

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Helpful?
Thank Marjorie B
Leon W, General Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear MarjorieB The Team at the Best Western Plus Launceston is absolutely thrilled with your feedback We are currently evolving and finding new and exciting ways to exceed our guest expectations from service delivery through to product enhancements. The team are very excited about the future of the Hotel and the plans we have in place. We look forward to...

Melbourne (Aus)
Reviewed 9 October 2013

I was on tour with Travelmarvel, and wasn't expecting much. But Danielle at reception is very friendly and helpful, the room is comfortable, and the big plus for this hotel is its location. Close to everything! A great spot in Launceston. Definitely recommend it!

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Helpful?
Thank JacquesA
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear JacquesA Thank you for taking the time to let the team here at Best Western Plus Launceston know how much you enjoyed your stay. I was pleased that you found the Hotel location convenient and that the team have provided you friendly and helpful service. We do aim to provide our guest a comfortable, relaxing stay during their travels....

Melbourne, Australia
Reviewed 9 October 2013

Had wonderful experience staying in Mercure Launceston, it located in the central of the city, the staff was very welcoming, free upgrade my room due to noise next door, nice view over the town. Highly recommended.

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Helpful?
Thank Terry Z
Leon W, General Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Terry Z Thank you for taking time to write about your stay. I was pleased that you found the location of the Hotel very central to the city and our staff welcoming and helpful. We are glad you enjoyed your stay and we look forward to welcoming you back in the future. Kind Regards Leon Wood General Manager

Adelaide, South Australia, Australia
Reviewed 3 October 2013 via mobile

The hotel is very well located within a walking distance from main city attractions. However, I have no idea how on earth this please was granted 4,5 stars! If you decide to stay here expect 3 self-rated points max if you are lucky. It's way too overpriced and it's just not worth the price you pay. Staff don't care about...

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Helpful?
Thank Denis A
Leon W, General Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Denis A, I am aware that you have asked us not to reply to your review, but I would like to say that we would have been able to move you to a quieter room if requested during your stay. We always do our level best to make each and every guest comfortable and respond to any requests. The...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
BEST WESTERN PLUS Launceston is conveniently located in the city centre, 15 minutes drive from the airport and 2 minutes walk from the main shopping precinct. The hotel features 116 rooms,FREE WiFi, a restaurant specializing in local produce and a cocktail bar. Nearby local attractions include the James Boag Brewery, Launceston Seaport and Cataract Gorge. #FREE WIFI# ... more   less 

Additional Information about BEST WESTERN PLUS Launceston

Address: 3 Earl St, Launceston, Tasmania 7250, Australia (Formerly Mercure Launceston)
Region: Australia > Tasmania > Launceston
Price Range: ₹ 5,711 - ₹ 14,971 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — BEST WESTERN PLUS Launceston 4.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Mercure Launceston Hotel Launceston
Accor Launceston
BEST WESTERN PLUS Launceston Tasmania
Hotel Style:
#5 Business Hotel in Launceston
#10 Luxury Hotel in Launceston
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Launceston staff and other travellers.
3 questions
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Bogart, Georgia
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Launceston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get there early to secure a parking spot”
 of 5 bubbles 740jodiew, 12 Feb 2017 | Read review
“2 Double beds”
 of 5 bubbles TammyInSydney, 26 Jan 2017 | Read review
“Book direct and ask for free parking. They also offer seniors rates which sometimes includes free breakfast.”
 of 5 bubbles BibiTasmania, 16 Jan 2017 | Read review
“Shower was in the bath. Is a big step up, over and down to the bathroom floor. Beware if you have mobility issues. ”
 of 5 bubbles melindaland, 14 Jan 2017 | Read review
“A little bit too much movement in the King size bed, but otherwise a very comfortable, well maintained room.”
 of 5 bubbles Sandtill, 8 Jan 2017 | Read review
5 of 5