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Hotel Launceston

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Hotel Launceston
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443 Reviews from our TripAdvisor Community

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Showing 434: English reviews
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Reviewed 3 days ago NEWvia mobile

Don't be fooled into thinking they are one in the same hotel! I was booked into Mercure last week, which was a refurbed room, new bathroom and above average. This week I was booked into thenold part of hotel launceston. The room is barely average. The shower is outdated and foul, the noise from the road is horrendous! Luckily the...

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Helpful?
1Thank Deb B
Management response:

Thank you for the feedback Deb. We do apologize for the issues that you did experience. Since the Hotel location is near the CBD / main road some noise is inevitable. We would like to welcome you back in the near future so you can enjoy your stay.

Melbourne, Australia
Reviewed 4 days ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank leannepedley
Management response:

Brisbane, Australia
Reviewed 2 weeks ago

Having a disability I need reasonable access but the only way in was from the carpark. When going out this would have necessitated a steep driveway down to Brisbane Street so with the help of my wife we exited via the steps at the front door - no rails. Staff was did not offer to help. Ate in the "restaurant"...

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Helpful?
Thank Les W
Management response:

Thank you for the feedback Les. We do apologize for the issues you have had staying at our property. When making a booking please let us know of your special requirement so we can allocate a room suitable for yourself. I will address the issue with our team members about not offering to assist you up the stairs at the...

Sydney, Australia
Reviewed 2 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Steve B
Management response:

Reviewed 3 weeks ago

Stayed in this hotel last weekend in February 2017. Room not as roomy as the price indicates it should be. No drinking glasses provided, only 2 wine glasses. Had to request drinking tumblers be placed in the room,however, reception was quite surprised at our request. Bathroom very outdated with tiles badly stained, old shower curtain which has seen better days....

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Helpful?
Thank Shady P
Management response:

Thank you for your feedback Shady. We do apologize for the inconvenience that we have caused. We will rectify the issues you have had and would like to welcome you back in the near future so you can enjoy your stay.

Sydney, Australia
Reviewed 3 weeks ago via mobile

I find it difficult to review my stay here - based on first impressions I was pretty unimpressed. The driveway and the carparks are absolutely shocking. If you make the mistake of turning into one of the full carparks there's no-where to turn around and the exit on the second level is really tight and blind - I saw a...

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Helpful?
1Thank BenHoad
Management response:

Thank you for your feedback BenHoad. We will look into the issue with the car park and would like to welcome you back in the near future so you can have a great stay at our property.

Perth, Australia
Reviewed 4 weeks ago

Had a lovely stay at the Mercure. Beautiful room with views over the park. Fantastic staff. Room had everything a tourist needed. Short walk to town, bars, hotels and restaurants. Would highly recommend the hotel. Very warm and friendly.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Chris19681948
Management response:

Thank you for the feedback Chris19681948.

Hobart, Australia
Reviewed 4 weeks ago

We spent four nights in this hotel on our tour around Tansmania. Accomodation was hard to find in the city as there were many events on over the weekend so our choices were very limited. The rooms are quite dated but clean and comfortable enough. However the service leaves a lot to be desired, on the second day we were...

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Helpful?
Thank ckelly772017
TasMarketingManager, General Manager at Hotel Launceston, responded to this review

Thank you for your feedback ckelly772017. We are sorry that you did not enjoy your stay at our property. I will resolve this issues that you have mentioned and would like to welcome you back to our property that way you can enjoy your stay at our property

Heathcote, Australia
Reviewed 4 weeks ago

Was put of from the start with the dreadful car park, sharp Left hand turn, the up a 45% rough and bumpy ramp. sharp turn right, area full, backed across to left hand side, broken concrete on the drive and still very steep, 3rd level carpark also available. Passage ways very dark, room small and pokey, very dated, but clean....

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Helpful?
Thank laugra2016
TasMarketingManager, General Manager at Hotel Launceston, responded to this review

Thank you for the feedback laugra2016. We do apologise about the issues you have had during your stay. We will look into those issues so your stays in the future will be pleasant.

Melbourne, Australia
Reviewed 8 February 2017

Visited Launceston for a weeks work last week and stayed at Hotel Launceston. It's my favourite spot to stay with in town. The location is great as 5 minutes walk into town and the airport shuttle drops and picks up from the hotel. Rooms maybe a bit dated but they are in good condition. The beds are comfortable and the...

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Helpful?
Thank EAMH2016
TasMarketingManager, General Manager at Hotel Launceston, responded to this review

Thank you for the great feedback EAMH2016

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Launceston is a dual listed property and is housed within the Mercure Launceston located in Brisbane Street overlooking the leafy City Park. The property is signed Mercure Launceston and its base in the city centre is perfect for business or leisure. The city mall, restaurant precinct, Cataract George, Boag’s Brewery, river cruise terminal, tourist information centre, and other attractions are all a short walk away; or explore the Tamar Valley Wine Route and Northern Tasmania. A dual-branded hotel, Hotel Launceston offers economy and standard rooms for the budget conscious traveller, whilst the Mercure Launceston offers refurbished Superior and Privilege Rooms which can be booked via the Hotels other listing; Mercure Launceston or you may wish to pay for an upgrade on arrival, subject to availability. ... more   less 

Additional Information about Hotel Launceston

Address: 3 Brisbane St, Launceston, Tasmania 7250, Australia (Formerly Mercure Launceston)
Region: Australia > Tasmania > Launceston
Price Range: ₹ 5,294 - ₹ 13,203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Launceston 4*
Number of rooms: 27
Reservation Options:
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Also Known As:
Hotel Launceston Tasmania
Hotel Style:
#14 Luxury Hotel in Launceston
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Questions & Answers

Questions? Get answers from Hotel Launceston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to Mercure Launceston room for views across City Park”
 of 5 bubbles EAMH2016, 7 Feb 2017 | Read review
“Ask for level 2 room”
 of 5 bubbles EmanuelaSavi, 12 Nov 2016 | Read review
“Try for a room on the second level overlooking the City Park.”
 of 5 bubbles MikeF611, 12 Nov 2016 | Read review
“Inquire about any functions they may have book during your stay”
 of 5 bubbles MotoScoddie, 5 Nov 2016 | Read review
“Ask for a room away from the road.”
 of 5 bubbles MarkN540, 14 Oct 2016 | Read review
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