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Riviera Mackay

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Traveller (61)
Room & Suite (17)
Dining (2)
Ratings and reviews
Certificate of Excellence
  • Excellent78%
  • Very good17%
  • Average2%
  • Poor0%
  • Terrible3%
Travellers talk about
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What's included
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
Multilingual Staff
Wheelchair Access
Dry Cleaning
Rooftop Terrace
Self-Serve Laundry
Private Balcony
Room Service
4 Star Hotel
Winner of the 2016 Mackay Region Tourism Awards for "Best Deluxe Accommodation." The moment you step into Riviera Mackay, you’ll know straight away that you’ve stepped in somewhere a little different. Boasting 64 one and two bedroom Palm Springs inspired fully equipped serviced...
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Location and contact
5 - 7 Nelson St, Mackay, Queensland 4740, Australia
Hotel website
4.3 km to Mackay Airport
44 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (135)
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LanguageEnglish
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All reviewschess setcanelands shopping centrethought wowbefore check in timenice rooftopfew minutes walk awayoverlooking the riverfree wifigreat furnishingscomfy pillowsrooftop deckfully equipped kitchenwashing powderthese apartmentsblue waterself contained accommodationapartment building
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1 - 5 of 131 reviews
Reviewed 22 April 2018

Have stayed at Riviera a couple of times for work. Apartments are nice, very clean and well appointed. Staff were very friendly, although reception is only open between 8am and about 5:30pm. This isn't really an issue but. The major shopping center for Mackay is...More

Thank Robbie S
Reviewed 22 February 2018

I stayed here for 3 separate weeks for business travel. I couldn't ask for anything more. As my plane arrived at 7:45am on Mondays, they either held my luggage at reception until the room was available, or let me go straight to my room. The...More

1  Thank Christina M
Response from RivieraMackay, General Manager at Riviera MackayResponded 20 March 2018

Thank you very much for your comments, Great to have you stay at Riviera Mackay and we hope to see you here again very soon.

Reviewed 6 February 2018 via mobile

Lovely sophisticated accommodation, handy location and close to lagoon for families. 1 bedroom apartment on 3rd floor came with Huge outdoor patio space. The rooftop deck was a lovely addition to this hotel.

Thank Marcelle J
Response from RivieraMackay, Manager at Riviera MackayResponded 7 February 2018

Thank you for your comment, very glad you enjoyed the stay with us and hopefully we will see you back here very soon

Reviewed 6 February 2018

My wife 2 year old son and myself had a booking at the hotel and had asked when booking if we could have a checkin around 10am when booking.The receptionist said should not be a problem.Arrived and was told by "Perry" in no uncertain manner...More

3  Thank GARYGoldCoast
Response from RivieraMackay, General Manager at Riviera MackayResponded 18 February 2018

Thank you for your comment, Unfortunately our check in time is 14.00. Our receptionist was more than happy to help you out until you became aggressive and demanding to check in. At this point I asked you to leave. Politeness breeds Politeness.

Reviewed 5 February 2018 via mobile

I was very impressed with riviera. Room was extremely clean, new, modern. Great little extras, like the iPad tablet on the kitchen bench with mackay tourist info... I didn’t need it, but it was a good touch Furniture was extremely good quality and boutique modern...More

Thank Rebecca P
Response from RivieraMackay, Manager at Riviera MackayResponded 7 February 2018

Thank you for your comments and we hope to see you back very soon

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$ 104 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Mackay
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 104 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Mackay
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (61)
Room & Suite (17)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Room Tips
"go to Oaks across road"
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"If you want views I think you can get them on higher floors"
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"Choose a room with a balcony that is hot in the morning, or is hot in the evening."
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"3rd floor rooms with balcony for kids. It is the room of downstairs rooms and very safe."
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