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Ibis Mackay

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Traveller (94)
Room & Suite (54)
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Overview
  • Excellent63%
  • Very good31%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“rooms are small”(12 reviews)
“early flight”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star accommodation
All hotel details
Additional information
Offers from Ibis Mackay
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Ibis Mackay
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Reviews (274)
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264 results
Traveller rating
160
83
11
5
5
Traveller type
Time of year
LanguageEnglish
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160
83
11
5
5
Show reviews that mention
All reviewsrooms are smallairport terminalearly flightshower cubicleclose proximity to the airportquick tripcomfortable bedsteak sandwichacross the roadlight sleeperbreakfast and dinnervery comfortable staynight's sleepking roomnext morninga great staythe air conditioning
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1 - 5 of 264 reviews
Reviewed 2 days ago via mobile

Stayed one night as a late arrival in Mackay made it too late to drive to Airlie for our holiday. Having stayed in Ibis in the UK, we knew what to expect. The room was modern, convenient and clean. Double glazing ensured that planes arriving...More

Thank Heather L
Hotel's Favourite
Reviewed 5 April 2018 via mobile

After picking up a contract in Mackay , I got my staff to book my accommodation for myself and one of my managers, when I found out they booked me at the ibis at the airport I wasn’t impressed and nearly got them to cancel...More

1  Thank Jonesy003
Response from Scott G, General Manager at Ibis MackayResponded 10 April 2018

Jonesy003, Thank you for taking the time to write a great review of your experience at our hotel. I will certainly pass on your comments to our team. It is great to hear you found the hotel conveniently located, awesome food and beverage and friendly...More

Reviewed 6 days ago

This is a great hotel, so handy to the terminal at Mackay Airport, with all the facilities you need. The restaurant is great with good quality, reasonably priced food and drinks, and the rooms are quiet, comfy and clean. The staff are helpful and friendly.

Thank juneez01
Response from Scott G, General Manager at Ibis MackayResponded 5 days ago

juneez01, Thank you for choosing to stay with us at ibis Mackay. It's great to hear you enjoyed your experience with us and our team looked after you well. We look forward to welcoming you back again soon. Regards, Scott Grant General Manager ibis Mackay

Reviewed 2 weeks ago

Stayed there for some nights and were not disappointed. Rooms ok, nothing special but walking distance to the airport, which makes arrival and departure more than convenient, especially if one is late and the other is early. The restaurant was also ok, limited menu but...More

Thank Volker K
Response from Scott G, General Manager at Ibis MackayResponded 2 weeks ago

Volker K, Thank you for choosing to stay with us at ibis Mackay and thank you for the fantastic feedback. Great to hear you found our hotel conveniently located and our team looked after you well. We look forward to welcoming you back when you...More

Reviewed 2 weeks ago

Booked 6 rooms for 5 nights for my team while attending the QME. We were able to hit the hotel immedialty after leaving the airport after a long flight from WA. The hotel and its rooms are new and modern with Fast internet. The staff...More

Review collected in partnership with Accorhotels.com
Thank TravelTaff75
Response from Scott G, General Manager at Ibis MackayResponded 2 weeks ago

TravelTaff75, Thank you for choosing to stay with us at ibis Mackay and great to hear you had an enjoyable experience. Sorry for the slight error with billing at the end of the stay however glad we could sort it out quickly for you. We...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Conference Facilities
Non-Smoking Hotel
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 72 - US$ 101 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Mackay
#2 Best Value Hotel in Mackay
#2 Luxury Hotel in Mackay
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 72 - US$ 101 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Mackay
#2 Best Value Hotel in Mackay
#2 Luxury Hotel in Mackay
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (94)
Room & Suite (54)
Dining (20)
Business Centre & Event Rooms (16)
Questions & Answers
Ask a question
KarenACT
7 July 2015|
AnswerShow all 3 answers
Response from Scott G | Property representative |
Karen, Good morning great to hear you are heading to Mackay for a holiday. There is a great web page of the top 101 things to do in Mackay. I am unable to attach the link however if you google 101 things to do in Mackay... More
0
Votes
Room Tips
"A room that over looks the airport"
Read review
"Just ask for a very quiet room when you book - The hotel is quiet overall anyway"
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"join accor hotels as a member, breakfast $1 online line as a mnember"
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"clean room, delicious breakfast, modern facilities"
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