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Mackay Grande Suites

206 reviews
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Traveller (27)
Room & Suite (24)
Pool & Beach (3)
Overview
  • Excellent34%
  • Very good38%
  • Average16%
  • Poor5%
  • Terrible7%
Travellers talk about
“cactus jacks”(13 reviews)
“indoor pool”(6 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
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Reviews (206)Write a Review
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74
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16
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Time of year
LanguageEnglish
70
74
32
12
16
Show reviews that mention
All reviewscactus jacksone bedroom suiteindoor poolwashing machinegaming roomcoffee clubhot buffetcentral locationstaff were friendly and helpfulliving areathe ground flooronly stayed one nightcomfortable bedwould definitely stay here againclose to shopsmgsdesk
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1 - 5 of 204 reviews
Reviewed 2 weeks ago

From phone call to check in to check out - in fact I did not stay! I was told to be careful of where I parked, did not price match, checked in and offered an upgrade only to inform me the rate I paid and...More

Thank KARIAN136
Reviewed 8 January 2018 via mobile

Husband and I stayed here for one night on our way to Townsville. Our room was very comfortable with all the mod cons. Big comfy bed which is what we needed after spending the day in the car. Staff were all very friendly and helpful....More

Thank mishmosh007
Reviewed 16 September 2017 via mobile

Don't stay here as the staff mess around and are quite rude. Don't have a wedding here as the staff will make 10x more stressful and you would be better off sleeping on the street. Everything is overpriced and useless

Thank fthbssj
Reviewed 7 September 2017

I have been staying here since it first opened more than 10 years ago, so they must be doing something right. It is well located in the heart of the city, close to restaurants & shops. The breakfast choices are reasonable, and the dinner is...More

2  Thank Andrew P
Reviewed 1 September 2017

Only stayed one night for business. Good location, close to everything you need. Nice bar and lots of food places to eat close by. Room was of average size, although neat and clean is in need of an update. Bed was comfortable and no noise...More

Thank Darryl C
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Conference Facilities
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Details
Price range
US$ 95 - US$ 194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Mackay
#15 Luxury Hotel in Mackay
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 95 - US$ 194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Mackay
#15 Luxury Hotel in Mackay
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (27)
Room & Suite (24)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"Get an apartment style room."
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"there are better prices in better places around town"
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"Clue : get a room near the lifts 1-8 on each flloor and stay away from 9 - 16/17 (not sure where they..."
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"Do not get anything that faces the street."
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