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Lanai Riverside Apartments

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Traveller (45)
Room & Suite (24)
Dining (2)
Overview
20 River St, Mackay, Queensland 4740 Australia See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
4.5 Star accommodation
Reviews (91)
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89 results
Traveller rating
44
21
16
6
2
Traveller type
Time of year
LanguageEnglish
44
21
16
6
2
Show reviews that mention
All reviews bedroom apartment huge balcony main bathroom real home lots of nice restaurants very large shopping centre close to shops higher floor full size kitchen within walking distance business or pleasure undercover car parking family wedding pioneer river free wifi two night stay walking track
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1 - 5 of 89 reviews
Reviewed 29 August 2018 via mobile

The hotel was beautiful, but the residents were so awful which made it an unpleasant stay. I had troubles in the car park getting around and understanding how to get out and had a lady abuse me in the Carpark. It was upsetting cause I...More

Thank Emma S
Response from Karen N, Manager at Lanai Riverside ApartmentsResponded 3 September 2018

Good morning Emma I am so sorry that this encounter marred your experience during your recent stay, and while we are extremely disappointed we unfortunately have no control over a situation such as this where a third party is involved. If reported at the time...More

Reviewed 27 August 2018 via mobile

Spacious apartment with king size bed, full well stocked kitchen and huge balcony Free WIFI A real home away from home Friendly and helpful reception Easy walk down town and nice stroll along the river Walkable to main shopping centreMore

Thank GClife
Response from Karen N, Manager at Lanai Riverside ApartmentsResponded 28 August 2018

What a great start to the day!! Can't say how much we appreciate your feedback following your recent stay and truly delighted we managed to tick as many boxes as we have. We take great pride in our complex and I am pleased to be...More

Reviewed 11 June 2018

Trish has gone above and beyond to help a wedding parties needs by approving a late check out of 2pm. The wedding party are forever thankful as it has saved them well over $300 and will give them a more relaxing experience on the day...More

Thank Janelle A
Response from Karen N, Manager at Lanai Riverside ApartmentsResponded 13 June 2018

Good morning We are particularly fortunate to have a great team at Lanai that strive to provide an exceptional level of service at all times. So pleased your parties' needs were accommodated on this occasion. Kind regards.

Reviewed 21 May 2018

Stayed here with girlfriends on a golfing holiday. Had a brilliant apartment - so much space and provided all that we needed to self cater. Comfortable beds. Clean showers. Apartment 708 on the corner had 3 bedrooms and views across the river to the sea....More

Thank annme
Response from Karen N, Manager at Lanai Riverside ApartmentsResponded 23 May 2018

Thank you so much for your positive comments, and we're delighted the accommodation and facilities met your needs during your stay. It was a particularly hectic week with the golfing tournament and we were thrilled to have many of the competitors stay with us. I...More

Reviewed 30 April 2018 via mobile

Thought we would try these apartments for something different and we were impressed! Not only was the apartment clean, spacious and comfortable but the view of the river was beautiful and we enjoyed waking up to an amazing sunrise over the bridge. Check in and...More

Thank ME_Petersen
Response from Karen N, Manager at Lanai Riverside ApartmentsResponded 2 May 2018

We are thrilled to receive such a positive review and from all the team at Lanai, thank you so much. There is an incredible amount of work that goes on behind the scenes to be able to present our property to a high standard so...More

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About
Description
Relax, unwind and explore! Discover for yourself Mackay's best kept secret. Located alongside the Bluewater Lagoon and Canelands Shopping Centre, with picturesque views over the Pioneer River and ocean, More Lanai has a selection of large self contained one, two and three bedroom apartments to suit all budgets. Features include resort style heated swimming pool, equipped gymnasium, meeting room, room service from nearby Metro and Phoenix restaurants, and free Wi-Fi. Ask about our range of packages from romantic getaways, family escapes and adrenaline-action packed holidays, we're here to organise your unforgettable stay with us. Lanai guarantee your stay with personalised attention to detail, welcoming friendly service and ensuring your stay gives you every reason to return. You're always welcome at Lanai! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Sauna
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
65
Price range
US$ 125 - US$ 215 (Based on Average Rates for a Standard Room)
Formerly known as
Lanai Luxury Apartments
Location
Australia > Queensland > Mackay
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
65
Price range
US$ 125 - US$ 215 (Based on Average Rates for a Standard Room)
Formerly known as
Lanai Luxury Apartments
Location
Australia > Queensland > Mackay
Photos
Traveller (45)
Room & Suite (24)
Dining (2)
Pool & Beach (2)
Nearby
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Nearby RestaurantsSee all 212 nearby restaurants
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.42 km away
Sorbello's Italian Restaurant - Australia
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.37 km away
The Austral Hotel
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.39 km away
Nearby AttractionsSee all 64 nearby attractions
Bluewater Lagoon
328 reviews
.13 km away
Caneland Central Shopping Centre
75 reviews
.42 km away
Artspace Mackay
49 reviews
.54 km away
MECC
24 reviews
.69 km away
Questions & Answers
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Room Tips
"Great service"
381janellea
10 Jun 2018
Read review
"Some views over the river, 3 bedroom apartments are huge"
219joanneg
15 Oct 2017
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"We booked a 2 b/r apartment and were allocated one on the penthouse floor. This may be different to other..."
debig2014
15 Jul 2017
Read review
"River views are great"
983waynet
10 May 2017
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