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Coral Cay Resort

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#11 of 34 Hotels in Mackay
Certificate of Excellence
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1 room 2 adults 0 children
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Coral Cay Resort
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157 Reviews from our TripAdvisor Community

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Showing 155: English reviews
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Perth, Australia
Reviewed 2 days ago NEWvia mobile

I would not stay here again - I was there for 10 days and my room got serviced once. I had to ask for a clean towel after Day 5. The food - let's say there are a lot of good restaurants in Mackay and we tried most of them. The staff were all very helpful, efficient and it is...

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Helpful?
Thank roXxy105
Weipa
Reviewed 4 days ago NEW

A great place to stay that is central and easy to find being on the main road in and out of Mackay. In saying that we could not hear any road noise at all in our room and we were to the front of the resort. The rates were fantastic and the room was spacious, modern and clean. The staff...

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Helpful?
Thank Leslee C
Moe, Australia
Reviewed 2 weeks ago

Have just stayed here for a week (work). Absolutely great, friendly and accommodating staff. Rooms are excellent and the hotel is generally kept in a lovely condition. Some rooms have a mini bar and some do not. As we were a large group, the restaurant did not offer a la carte - meals were part of the package so a...

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Thank Ann T
Brisbane, Australia
Reviewed 2 weeks ago

I stayed here for seven nights. The staff were fantastic and it was clean. There is a cute little restaurant where you can have a buffet meals or a bar to order drinks/coffee. We stayed in a two bedroom unit which had a small kitchen, lounge room and tv in the main room. Close to the shops and IGA. It...

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Thank Dusty M
Reviewed 3 weeks ago via mobile

My partner and I stayed at Coral Cay Resort to shelter from cyclone Debbie. I was looking for a modern motel style room on a budget and we couldnt have been happier with our selection. Our room was large, modern and very clean. We had a bigish tv, mini fridge, lovely couch, balcony over looking the nice pool and an...

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Thank Kate S
Reviewed 21 March 2017 via mobile

A comfortable room and undercover parking outside the door. No traffic noise though the occasional aeroplane will fly overhead which for me was a bonus but not loud enough to disturb. Meals in restaurant delicious and friendly helpful staff. Air conditioning works well which is needed at this time of the year. Lovely pool and would happily stay here again.

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Thank JCS196024
Reviewed 18 March 2017 via mobile

Nice room, spa bath, good undercover parking, unfortunately the aircon wasn't very good & we were sweating most of the night. No fan either. Needed a few more coffee sachets as we only got 4 and 1 biscuit. Reception staff were pleasant...

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Thank Lisa L
Queensland, Australia
Reviewed 11 March 2017 via mobile

Bad reviews are certainly not our thing, we prefer to keep it positive. After finding a great deal on Wotif of $85 per night we booked a birthday stay-cation. Looking forward to an onsite "all day bar" and delicious restaurant. As lovers do, a surprise birthday cake was arranged and delivered the morning of our stay (in secret). Upon check-in...

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Helpful?
Thank QLDdinks
Manager C, Manager at Coral Cay Resort, responded to this review

Good Afternoon, Thank you for your feedback. We are so sorry that we mentioned the dinner reservation on check-in. This is a big mistake and I really do apologise. I was made aware of your disappointment regarding the items you mentioned and Kimberley explained that she did give your round of drinks free of charge as she understood you were...

Cairns, Australia
Reviewed 26 February 2017 via mobile

I stayed at Coral Cay Resort for a night before I continued my driving journey further south. It was an unbooked stay and chosen as it was presented cleanly. I found it to be well-priced; clean, and modern with newish facilities. It was a comfortable stay to get some much needed shut-eye and the staff were great in accommodating my...

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Helpful?
Thank Tamara K
Manager C, General Manager at Coral Cay Resort, responded to this review

Hi Tamara, Thank you so much for your detailed review. We really do appreciate you taking the time to post such positive feedback. We hope the rest of your journey went well and if you are every back this way we look forward to welcoming you again. Have a fantastic week. Kind Regards Kelly Davidson

Reviewed 9 January 2017 via mobile

Nice clean motel which was indeed spacious for a family. The motel room was decorated and cleaned well. The receptionist was very helpful in helping us book a room. Although I only stayed for one night, I would comeback.

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Thank Anul P
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Afternoon Anul, Thank you so much for your lovely feedback. We are so glad to see you enjoyed our modern facilities and spacious rooms! Your kind words have been passed on to our receptionist and she really appreciates the feedback. We look forward to having you stay again. Erin Doyle

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Accessible rooms
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Coral Cay Resort

Address: 14-18 Nebo Rd, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Price Range: ₹ 4,045 - ₹ 7,256 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Coral Cay Resort 4.5*
Number of rooms: 63
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Hotel Style:
#3 Business Hotel in Mackay
#7 Luxury Hotel in Mackay
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Questions & Answers

Here's what travellers have asked, with answers from Coral Cay Resort staff and other travellers.
3 questions
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Ballarat, Australia
1 month ago
1 month ago
Cairns, Australia
1 month ago

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Questions? Get answers from Coral Cay Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ground floor rooms in the 250's”
grumpy001, 4 Jan 2017 | Read review
“We had a ground floor room that was fine. I did notice they have a room available for the disabled.”
Rom55, 19 Aug 2016 | Read review
“Rooms at rear would have less traffic noise”
KeenPhotographer-11, 16 Jul 2016 | Read review
“2 bedroom apartments have no street noise.”
debf265, 22 Jun 2016 | Read review
“Go somewhere else”
JeremyW933, 16 Jun 2016 | Read review
5 of 5