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Overview
  • Excellent65%
  • Very good18%
  • Average2%
  • Poor5%
  • Terrible10%
Travellers talk about
“short walk”(3 reviews)
“great location”(6 reviews)
“alison”(14 reviews)
AMENITIES
Internet
Free Parking
Pool
Non-Smoking Rooms
Kitchenette
3 Star Hotel
All hotel details
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Reviews (38)
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11 - 15 of 38 reviews
Reviewed 18 January 2015 via mobile

We booked unit 10 at The Bay Apartments through Rainbow Bay Realty and the unit was disgusting. Not clean, ripped screens, dated, missing essential items for a self contained holiday. The owners of this unit seem not to maintain it at all. My sister booked...More

1  Thank Tracy B
Reviewed 28 December 2014

Never met a manager so rude in my life! Came into our room and just started going off for no reason accusing my family of stuff which we didn't do,was just embarrassing for everyone.Will never stay here again and will be spreading the word.More

5  Thank Raghi89
Response from rainbowCoolangatta, Manager at The Bay ApartmentsResponded 29 December 2014

Thank you for your feedback and it is unfortunate you did not enjoy your stay. Management had to enter your apartment on 2 occasions when your door was not answered and the problem needed to be dealt with. On the first occasion at midnight I...More

Reviewed 25 September 2014

Alison and Keith are wonderful people. Any query or question they are straight onto it. They have great knowledge of the area. We have been coming back here for the past four years and wouldn't think of going any where else. The apartments are always...More

2  Thank emmakatewhelan
Reviewed 18 April 2014

Keith and Alison couldn't have been more helpful or nicer. The apartment was spacious and well appointed, the complex was terrific and the area gorgeous. We were in a 2 bedroom apartment and we thought the kitchen and the living area were fantastic. We will...More

Thank FussyRos
Reviewed 4 March 2014 via mobile

Stayed in feb 2014 booked via rainbow bay realty (cheaper I believe) Unit 13 has no ceiling fans and the main bathroom is tiny. Onsite managers very friendly and not at all annoying (unlike our stay at rainbow place). Pool well maintained and great for...More

1  Thank Tracy B
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About
Amenities
Top amenities
Pool
Free Parking
Hotel Amenities
Free Parking
Room amenities
Refrigerator in room
Things to do
Pool
Details
Price range
US$ 73 - US$ 190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 73 - US$ 190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Questions & Answers
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Room Tips
"No lifts so we stayed ground floor, only a few steps to navigate"
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"deluxe rooms on higher levels if you do not mind carrying suitcases up the stairs as there are no lifts"
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"Apartment 36 has a sea view"
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"We get a unit that is on the ground level so we don't have to struggle with our suitcases when we leave..."
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