We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Watch prices for this hotel.
We’ll alert you of any changes.
Sign up
Overview
  • Excellent65%
  • Very good18%
  • Average2%
  • Poor5%
  • Terrible10%
Travellers talk about
“short walk”(3 reviews)
“great location”(6 reviews)
“alison”(14 reviews)
AMENITIES
Internet
Free Parking
Pool
Non-Smoking Rooms
Kitchenette
3 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (38)
Filter reviews
38 results
Traveller rating
24
7
1
2
4
Traveller type
Time of year
LanguageEnglish
24
7
1
2
4
Show reviews that mention
All reviewsshort walkgreat locationalisonunitskitchenpoolbeachesbbq
FilterEnglish
Updating list...
1 - 5 of 38 reviews
Reviewed 28 November 2017 via mobile

When we arrived no one was there to greet us and didn't leave a set of keys for us. Then after we got in they told us we hadn't paid and charged us double. After we showed the payments they called us liers didn't refund...More

Thank Reef S
Response from rainbowCoolangatta, Manager at The Bay ApartmentsResponded 26 December 2017

My apologies that you didn't enjoy your stay with us and for the errors on our part. As you arrived on a Sunday, the one day of the week the office is closed we were to have left your keys in the lockbox. Unfortunately we...More

Reviewed 9 April 2017 via mobile

Great little appartments however no air-cons in rooms, fans speeds at high speed not fast enough to keep cool, bathrooms old with warped vanity, showers screens need new or fixing, toilets are obstructed by the door if sitting on it. Found hair in drain so...More

Thank Paul F
Reviewed 7 April 2017

Comfortable, well priced units in a great location with good pool facility. Very helpful managers before and during our stay for Alison, nothing was too much trouble. Close to the beach and quiet. Good size units for the price with well equipped kitchens. Some bathrooms...More

Thank DoctorBK
Reviewed 26 October 2016

The Bay Apartments are located a short walk from everything you need for a beach holiday: beautiful beaches, restaurants, surf club dining, coffee, shopping. Off street parking. Large onsite pool. BBQ. Nothing further required - just add you!

1  Thank A-Reel
Reviewed 28 June 2016

My friend and I attended a workshop near Rainbow Bay and stayed in this lovely location just around the corner. Alison and Keith were as helpful as could be in every way. They made sure our (small) requests were attended to right away. The accommodation...More

1  Thank Clear-Direction
View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Hotel Amenities
Free Parking
Room amenities
Refrigerator in room
Things to do
Pool
Details
Price range
US$ 80 - US$ 210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 80 - US$ 210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Questions & Answers
Get quick answers from The Bay Apartments staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"No lifts so we stayed ground floor, only a few steps to navigate"
Read review
"deluxe rooms on higher levels if you do not mind carrying suitcases up the stairs as there are no lifts"
Read review
"Apartment 36 has a sea view"
Read review
"We get a unit that is on the ground level so we don't have to struggle with our suitcases when we leave..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing