Unlax @ Hunter Valley

Unlax @ Hunter Valley

47 Coulson Rd Hunter Valley, Pokolbin, Cessnock, New South Wales 2320 Australia
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Traveller (31)
Room & Suite (2)
breakfast provision
Dining (1)

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About

4.0
#14 of 14 hotels in Pokolbin
4.4 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Unlax @ Hunter Valley is a boutique accommodation venue located in the headquarters of the NSW Wine Country region called Central Pokolbin. We share this small yet vibrant neighbourhood with some of the best Winemakers, Vineyards, Cellar doors, Restaurants, and Hospitality professionals you will find anywhere in the world. At our core is the focus and commitment to offer our genuine guests a great experience in all aspects of their stay with us.
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Property amenities
Free parking
Pool
Coffee shop
Car hire
Adults only
24-hour security
24-hour check-in
Express check-in / check-out
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Wine / champagne
BBQ facilities
Non-smoking hotel
Room features
Air conditioning
Fireplace
Private balcony
Seating area
Coffee / tea maker
Flatscreen TV
Electric blanket
Walk-in shower
Separate dining area
Separate living room
Sofa
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Complimentary toiletries
Hair dryer
Room types
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Quaint
Mid-range
Languages Spoken
English
53Reviews1Q+A12Room tips
Traveller rating
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Detailed Reviews
garethww2013 wrote a review Aug 2014
Hong Kong, China
5.0 of 5 bubbles
Our family group of six stayed here earlier this month. Cottages are spacious, well apart in a bush setting for quiet and privacy, spotlessly clean, well appointed and close to the wineries. The log fire was fun and effective on cold nights. All ages, from teens to 80+ years, enjoyed the stay. We won't bother looking for anywhere else next time.
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Date of stay: August 2014
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lee S wrote a review Jun 2014
Parramatta, Australia
4.0 of 5 bubbles
Stayed at Buffs this weekend with some friends. Cabin was super clean and well appointed. Beds warm and comfortable. We arrived late on a very cold night, the fire was laid for us and the air con was on. Had it been warmer and less windy the large wrap around verandah would have been a lovely place to watch the ducks on the dam. Only concern was the very low quality breakfast provisions. Home brand bacon, home brand cage eggs, very cheap bread, margarine, home brand long life milk. Not things that I would expect in such a quality place.
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Date of stay: June 2014
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Horselandtash wrote a review Jun 2013
5.0 of 5 bubbles
Went with group of 4 for my bday. Stayed June long weekend in the 2 bedroom cabin/house.
Gosh the web site undersells this place.
We arrived with the fire place all set up and the fridge stocked with - milk, juice, bread, butter and bacon.
The place was fully catered to cook your own meals, lovely large lounge and bed rooms.

This place is so private and was great to kick back with the fire going and cooking a BBQ for dinner.

Is also very close to everything
Read more
Date of stay: June 2013
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bridget wrote a review Feb 2020
1.0 of 5 bubbles
Hosts have poor customer service and clearly have no interest in interacting with customers. Listen to the other reviews, staying here is not worth the hassle of dealing with these people.

We had an issue with payment and when speaking with Steve to get this resolved, he was extremely rude and unhelpful. Do not understand why people work in customer service if they have no communication skills or desire to interact with people.

Cottages are close together so there's a bit of a privacy concern as you can see into them with the curtains open. You can hear every sound from the other cottages, so not exactly peaceful and relaxing.

"Breakfast Hamper" is some bacon and eggs enough for one person, with some old spreads in the fridge.

Hosts are unhelpful and rude when addressing customer concerns. The guests before us arrived 15 minutes before allocated check in time and were turned away.
No value for money, everything came at an additional cost. Never before have I had to pay for extra towels. Early check in/late check out charged at an extra $50/hour, absolutely absurd.

There was a charge for cleaning if any dirty dishes were left in the sink or if the BBQ wasn't cleaned. I totally understand this to an extent, but the point of staying and PAYING for accommodation, is that these facilities, within reason, are available.

If you do no cleaning of dishes etc, why the need for the additional charges for early check in/late check out? Not like you need the extra time...

No clear check-in point, and on check out, the key is locked in a lock box. It's as if the hosts wish to have as little interaction with the guests as possible.

The pool area is close to all of the cottages and the sound travels, so say goodbye to any chances of having a nice relaxing time.

All these hosts are interested in is money-making. No customer services skills whatsoever. Need to seriously evaluate whether this is the business for them.

Would not recommend staying here, plenty of other, much more friendly accommodation options in the area.
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Date of stay: January 2020
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Avoid staying here.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Winenot wrote a review Feb 2020
1.0 of 5 bubbles
I had booked a one night stay in February 2020. My family and I were so looking forward to staying at Unlax, especially reading all the positive reviews.
We were attending an event that started at 1pm, (and check-in is at 3pm) so I emailed the owners two weeks in advance, as a courtesy to let them know we would not be able to check in until later that evening. I asked if it were possible to leave one vehicle onsite from midday so we wouldn't have to move vehicles or carry luggage to our cottage late at night.
The owner Steve replied, saying 'We would not be able to accept this' and that no vehicles were to be left at the property until check in time at 3pm. We were not asking to access the cottage at all, just park our car safely off the street and out of the way of other guests.
I replied to Steve, saying how disappointing this was and poor customer service.
His response was to completely cancel my booking with the most sarcastic email I've ever received from a professional business owner.
Poor form Steve. It appears the other negative reviews on here were spot on!! Plenty of other affordable, far nicer accommodation in the near vicinity with impeccable customer service, that let you park your car, store your luggage, use their facilities etc etc prior to check in.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luv the Hunter wrote a review May 2019
Sydney, Australia
1.0 of 5 bubbles
I hada firm booking, credit card confirmed, for a Saturday night. It appears when hotel realised a concert had been announced for that weekend, they cancelled my booking for no given reason then re-issued the room with a 2 night minimum for that weekend. Definate "price gouging"at its worse. How can you trust this Hotel!!!
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Date of stay: April 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Barefoot wanderers wrote a review May 2018
2.0 of 5 bubbles
Originally planned to come up with for a girls wknd, with my bestie, my 6 month old and her 5 month old
Found the room on booking.com stating two bedrooms for $400, so i rang the owner to book direct.. he stated that price was actually twin share only and to have the two bedrooms would b anoth $78.. i agreed to the price as my friend and i cosleep with our bubs..
The sat we were meant to go, my friends bub got sick so she had to pull out.. the website states that cancellations will result in loss of $$ so i decided to go ahead with the booking and take my husband instead.
I left my 11 year old with his aunty but brang my three and two year old as they are too young to leave over night..
We arrived at the cabins which were modern and tidy, but really nothing special.. unpacked and got settled when the owners came over and began questioning us on why my husband and children were there.. they called us liars, said we were trying to rip them off and we had done the wrong thing..
I tried to explain but the male owner spoke over me and became aggressive.. my husband tried to find out what the issue was as really there was only one extra child.. the man seemed to think we were going to sneak another couple in and in his words he "had to make an example of us"
It was 4pm in the afternoon.. we were all buggered.. and two hours from home..the owner asked us to either leave with full refund, or he would charge us an extra $100 for my three year old to stay.. using existing bedding (2 double beds)
It would have been $570 for a tiny two bedroom cabin for one night.. we arn't tight, but after the owner had spoke to us the way he did, and accused us of purposely misleading them, we left..
We were lucky enough to find a much nicer cabin for half the price aswell! Screen shot of advertised room..
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Date of stay: May 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DadtheCrab wrote a review Jan 2019
1.0 of 5 bubbles
We had to cancel our trip here. We’re told in writing we would get a full refund. Over Two weeks later rang again were told it would take another 2 to 3 weeks. They then became abusive and said you aren’t getting your money!!
Very disappointing.
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Date of stay: January 2019
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Allison R wrote a review May 2013
Sydney, New South Wales, Australia
2.0 of 5 bubbles
we stayed at Buffs for the first time last month, beautiful cabins on large property, pool, comfortable rooms. Would have been great to be able to walk on the property but we couldn't find any paths to follow. We actually had a wonderful time and were going to rebook for Mother's Day as we were leaving but we virtually got kicked out of the place for leaving 40 minutes past their 11 departure time - we were only making sure we left everything as we found it. The lady was so incredibly rude that we would never recommend it or go back again...a very disappointing end to an otherwise beautiful weekend.
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Date of stay: April 2013
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: the cabin facing the pool on the far left looked lovely - we were the one in front of the pool...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chewinggum32 wrote a review Jun 2012
Brisbane
4.0 of 5 bubbles
We stayed in 1BR cabin. Two very chilly nights, but we were very cosy. Cabin generally well equipped. Pot belly fire place, stovetop, full fridge freezer. Reverse A/C, as well as plugin electric heater and electic blankets. Heaps of wood for fire. Gas BBQ on verandah. Twin showers, no bath. Strangely no heating in bathroom. All a couple would require except the kitchen utilities, tools, etc were minimum. Very quiet, there was a pool and a lake/pond. Kangas came by. Short spin from all wineries, cheese, etc in valley and not far from Cessnock or Branxton for supplies. Great butcher in Branxton.
Read more
Date of stay: June 2012
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dodger52 asked a question Jul 2014
Wollongong, Australia602 contributions245 helpful votes
which is the restaurant withing walking distance? How long is the walk?
Answer from Melanie O
17 contributions7 helpful votes
I'm guessing this refers to Amanda's which is the next driveway as you leave the property. Maybe a 5-10 minute walk.
Bridget wrote a tip Feb 2020
3 contributions2 helpful votes
1.0 of 5 bubbles
"Avoid staying here."
Read full review
Stan S wrote a tip Jan 2018
Antwerp, Belgium281 contributions95 helpful votes
5.0 of 5 bubbles
"All rooms in the house are OK."
Read full review
medlowbath34 wrote a tip Dec 2017
Sydney, Australia110 contributions89 helpful votes
4.0 of 5 bubbles
"The two bedroom cabins are close to the swimming pool, whereas the House has the large terrace and easily accommodates three couples."
Read full review
Luis G wrote a tip Apr 2016
Greater Newcastle, Australia38 contributions7 helpful votes
5.0 of 5 bubbles
"4 cabins to choose from, all are a good pick"
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Kay-Anne G wrote a tip Feb 2016
Sydney, Australia27 contributions1 helpful vote
5.0 of 5 bubbles
"Wi-fi at reception can be accessed occasionally accessed from Cabin 4"
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Not the right property for you?
There are more places to choose from in the Pokolbin area.
PRICE RANGE
₹22,063 - ₹22,480 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Buffs at Pokolbin
LOCATION
AustraliaNew South WalesGreater NewcastleCessnockPokolbin
NUMBER OF ROOMS
4
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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UNLAX @ HUNTER VALLEY (Greater Newcastle/Pokolbin, Australia) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Unlax @ Hunter Valley
Which popular attractions are close to Unlax @ Hunter Valley?
Nearby attractions include Sutton Estate - Hunter Valley (1.9 km), Hunter Valley Gardens (5.9 km), and Constable Estate Vineyards (4.8 km).
What are some of the property amenities at Unlax @ Hunter Valley?
Some of the more popular amenities offered include a pool, free parking, and barbeque facilities.
Which room amenities are available at Unlax @ Hunter Valley?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Unlax @ Hunter Valley?
Guests can enjoy barbeque facilities, complimentary tea, and free instant coffee during their stay.
Is parking available at Unlax @ Hunter Valley?
Yes, free parking is available to guests.
What are some restaurants close to Unlax @ Hunter Valley?
Conveniently located restaurants include Hunters Quarter, EXP. restaurant, and Yellow Billy Restaurant.
Are there opportunities to exercise at Unlax @ Hunter Valley?
Yes, guests have access to a pool during their stay.
Is Unlax @ Hunter Valley accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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