We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
07/05/2017 08/05/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Oaks Cypress Lakes Resort

    15 Thompsons Rd, Pokolbin, New South Wales 2320, Australia
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    Lock in the lowest price from our partners
    View Deal
    Traveller (294)
    Room & Suite (89)
    Pool & Beach (16)
    The Sebel Kirkton Park Hunter Valley
    827 reviews
    #4 of 15 hotels in Pokolbin
     
    Crowne Plaza Hunter Valley
    1,509 reviews
    #1 of 2 hotels in Lovedale
     
    Hunter Valley Resort
    686 reviews
    #8 of 15 hotels in Pokolbin
     
    Mercure Resort Hunter Valley Gardens
    849 reviews
    #7 of 15 hotels in Pokolbin
     
    Overview

    • Excellent19%
    • Very good35%
    • Average22%
    • Poor13%
    • Terrible8%
    Travellers talk about
    “golf course” (181 reviews)
    “play golf” (23 reviews)
    Free Parking
    Pool
    Restaurant
    Room Service
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    The Sebel Kirkton Park Hunter Valley
    827 reviews
    #4 of 15 hotels in Pokolbin
     
    Crowne Plaza Hunter Valley
    1,509 reviews
    #1 of 2 hotels in Lovedale
     
    Hunter Valley Resort
    686 reviews
    #8 of 15 hotels in Pokolbin
     
    Mercure Resort Hunter Valley Gardens
    849 reviews
    #7 of 15 hotels in Pokolbin
     
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view 9 other deals from US$ 112
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Pokolbin hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "67e75418abd04475b70d80440744b129", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256343,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79429629],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":5,"year":2017},"checkout":{"day":8,"month":5,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":112,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"67e75418abd04475b70d80440744b129","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":356,"lowestMetaPrice":112,"additionalPartner":false,"highestMetaPriceDisplay":356,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":356,"lowestMetaPrice":112,"highestMetaPriceDisplay":356,"hotelName":"Oaks Cypress Lakes Resort","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjY3ZTc1NDE4YWJkMDQ0NzViNzBkODA0NDA3NDRiMTI5IiwiQUlLIjoiMWEyYmJmNzA1YzFlNGUwYTgzODlhZjk2MTZkNDdkYjMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"seeMoreMessage":null}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "07/05/2017", "checkOut": "08/05/2017", "lowestPrice": "US$ 112", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79429629":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / PAYBACK
    50
    Reviews (1,002)
    Traveller rating
    Traveller type
    Time of year
    Language

    251 - 255 of 1,002 reviews

    Reviewed 3 January 2016 via mobile

    Checked into hotel on New Years day during a stop over into Sydney. We ended up extending another night because we loved it here. Check in was quick and easy considering we did not have a reservation. Dinner on night 1 was amazing the food...More

    Thank bobbydig1987
    Response from Phil S, General Manager at Oaks Cypress Lakes Resort

    Hello Bobbydig1987, I am glad to hear that you enjoyed your New Year celebration with Cypress Lakes. Your feedback as been passed on and we look forward to seeing you next time.

    Reviewed 3 January 2016

    Decided to go to Hunter Valley for Christmas holidays with the family. Very last minute but lucky we found this place. We booked a refurbished room and it was amazing, very nice decor and the villa was close to reception which was good for the...More

    Thank Lisa M
    Response from Phil S, General Manager at Oaks Cypress Lakes Resort

    Hello Lisa M, Thank you for your review, it is great to hear when guests have a good stay with us. I have passed on your feedback to the staff about breakfast. We look forward to seeing you again when you have more time to...More

    Reviewed 3 January 2016

    Stayed at Cypress Lakes Resort for 2 nights (thank goodness it wasn't more). Most staff were unfriendly and were annoyed if you asked a question. The rooms were old and tired and smelled musty and mouldy. I couldn't open the upstairs bedroom window, so no...More

    Thank RelaxFunHappy
    Response from Phil S, General Manager at Oaks Cypress Lakes Resort

    Hello RelaxFunHappy, Thank you for your feedback regarding your stay at Cypress Lakes Resort, we are in the process of refurbishing our villas and the completed villas can be requested. I have passed your feedback concerning the restaurant onto the restaurant manager to ensure that...More

    Reviewed 1 January 2016 via mobile

    There must be a change in management. As they are drastically under staffed, and most of the staff have an obvious 'don't want to be here' vibe. The absolute high-light has been hunting down someone to clean up the dirty diaper a guest left at...More

    Thank Jicki H
    Response from Phil S, General Manager at Oaks Cypress Lakes Resort

    Hello Jicki H, Thank you for your review, I am sorry that your stay was not as enjoyable as it could be. Our staff are our priority and I will be making sure that they receive the appropriate training to ensure that your next stay...More

    Reviewed 30 December 2015

    The entire family attended for Christmas and stayed for a few days. The buffet breakfast was very nice and the chef made me a gluten free omelette with ham and cheese which was the best omelette I've ever had. (I forget the chef's name but...More

    Thank Linda D
    Response from Phil S, General Manager at Oaks Cypress Lakes Resort

    Hello Linda D, Thank you for taking the time to review or resort, we do take pride in the quality of our chefs and I am glad that Brendan (the chef who made the omelette) was able to provide you with a great meal. We...More

    The Sebel Kirkton Park Hunter Valley
    827 reviews
    #4 of 15 hotels in Pokolbin
     
    Crowne Plaza Hunter Valley
    1,509 reviews
    #1 of 2 hotels in Lovedale
     
    Hunter Valley Resort
    686 reviews
    #8 of 15 hotels in Pokolbin
     
    Mercure Resort Hunter Valley Gardens
    849 reviews
    #7 of 15 hotels in Pokolbin
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Room Service
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Airport Transportation
    • Laundry Service
    • Self-Serve Laundry
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Golf Course
    • Tennis Court
    • Spa
    Details
    • Price range
    • US$ 133 - US$ 339 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Top resorts Hotel in Pokolbin
    • #7 Spa Hotel in Pokolbin
    • #11 Luxury Hotel in Pokolbin
    Photos
    Traveller (294)
    Room & Suite (89)
    Pool & Beach (16)
    Dining (14)
    Nearby
    Nearby Hotels
    Mercure Resort Hunter Valley Gardens
    849 reviews
    1.31 km away
     
    The Guest House
    67 reviews
    1.47 km away
     
    Golden Door Health Retreat & Spa Elysia
    369 reviews
    1.28 km away
     
    Harrigan's Irish Pub & Accommodation
    292 reviews
    1.35 km away
     
    Nearby Restaurants
    Hunters Quarter
    108 reviews
    1.10 km away
    The Cellar Restaurant
    387 reviews
    1.19 km away
    Oishii
    554 reviews
    1.29 km away
    Epicure Cafe
    148 reviews
    .99 km away
    Nearby Attractions
    Hunter Valley Gardens
    1,617 reviews
    1.07 km away
    Small Winemakers Centre
    160 reviews
    1.09 km away
    McGuigan Wines
    174 reviews
    1.17 km away
    Cockfighter's Ghost
    75 reviews
    1.11 km away
    Questions & AnswersAsk a question
    Wetter13
    I read somewhere that there are 3 pools. Are they spread across the resort. Are they all suitable for children?
    3 September 2015|
    Answer Show all 6 answers
    Response from Lynette D | Reviewed this property |
    The swimming pool near the dining area is heated and has shallow and deeper water depths but not too deep for adults as well as a smaller kiddies pool. What is so appealing is that there were two separate shower areas. My... More
    0
    Votes
    Anna P
    Does the kitchen have a toaster?
    4 August 2015|
    Answer
    Response from Cameron P | Property representative |
    Hi Anna P, Yes we do provide toasters in all villas managed by Oaks. Regards, Ben Urkarnjanavilai Hotel Manager
    1
    Vote
    525karanm
    Has anyone else stayed at Villa Merlot since this review on 29/5/2014? If so ,what was your experience ?Do you believe that the problems that previous reviewer had have been addressed? Thankyou.
    30 March 2015|
    Answer Show all 5 answers
    Response from Cameron P | Property representative |
    Hi Karan M, Unfortunately we cannot verify if the problem has been resolved, the Villa Merlot is managed privately through Weekenda. Alternatively you can book direct with Oaks Hotels & Resorts, which will give you access... More
    0
    Votes
    Room Tips
    "Top villas have bes views"
    Read review
    "Rise early and sit outside on the deck to watch all the bird life."
    Read review
    "Choose a room a little away from reception and car noise."
    Read review
    "1 bedroom villa great for couples but there are 2 and 3 bedroom villas as well"
    Read review