krinklewood Cottage & Carriages

krinklewood Cottage & Carriages

333 Palmers Lane, Pokolbin, Cessnock, New South Wales 2320 Australia
Traveller (29)
Dining (3)
Room & Suite (1)

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About

3.0
#5 of 6 lodges in Pokolbin
4.3 of 5 bubbles
Location
3.0 of 5 bubbles
Cleanliness
3.2 of 5 bubbles
Service
3.2 of 5 bubbles
Value
Themed train carriages. Royal for a couple, french antiques a spa bath. Safari- sleeps 8 in african theme, Victorian has a log fire, bedroom with ensuite and a large deck. Orient as name suggests lovely rosewood walls sleeps 4 Chardonnay sleep 14 people lots of fun with log fire inside and outside.Set on 25 acres the kangaroos roam freely and I have a couple of horses and a great dog named merlin.
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Property amenities
Free parking
Pool
Tennis court
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Spa
BBQ facilities
Baggage storage
Parking
Hot bath
Outdoor pool
Non-smoking hotel
24-hour front desk
Room features
Seating area
Coffee / tea maker
Kitchenette
Refrigerator
Flatscreen TV
Bath / shower
Room types
Family rooms
Good to know
HOTEL STYLE
Family
Quaint
Languages Spoken
English
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Detailed Reviews
Allison F wrote a review Jan 2020
Berkeley Vale
3.0 of 5 bubbles
Great unique place to stay. Fantastic location central to everything. Nice setting and peaceful. There’s no air conditioning and you need to bring your own tea and coffee. Carriage was very clean and decorated tastefully.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from wineblonde, Owner at krinklewood Cottage & Carriages
Responded 10 Jan 2020
Hi Allison Thank you, I am sorry you had to stay on the hottest night we have experienced in the Hunter 48 degrees, ceiling fans usually are great as we cool down at night. I have made the carriages self catering and send out a message to tell you what to bring, occasionally the partner receiving the message does not relay it and if it is needed I am always at hand to give you tea and coffee. I hope you will return Regards Marie
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Indi-Indianna wrote a review Dec 2012
ACT. Australia
2.0 of 5 bubbles
I don't like to write bad reviews for anything, working in the hospitality and travel industry I am acutely aware of a whinging and unrealistic public. So it pains me to write this, a less than complimentary review.

Let me start this by first pointing out the positives. The bathroom was clean, and kids would love it as they would a cubby house or play ground.

I'm a firm believer that you get what you pay for....and in this instance we paid $1200 for the "Safari" carriage for a 2 nights stay, so I was expecting something that I was at least going to be comfortable in.

Upon entry to the train carriage, one could detect the faint aroma of musky and damp wood, which may have well been from the rain and subsequent heat, and septic tanks outside. Not all that pleasant. As it was a very hot day, we opened the window to try and air the place out, only to find that not all the windows were able to be opened, and the ones that did, had ill fitting fly screen so the bugs were able to get in. We also found that we had a "pet" lizard running around the carriage....and who know's what else.....

There's a sign saying something about if its raining, not to walk into the carriages with muddy feet as the clay outside is hard to get out of the carpet, and charges would apply if this happened. This is a joke, as you really have no choice if you are to get from your car to the carriage as there is no other way to get there than to walk over the "path" provided.

The temperature that day was about 38-40 degrees. The "carriage" effectively captured the heat and contained it for much of the evening. These carriages are not air conditioned. I would expect this to be essential in such a location and for the prices charged. 2 "Fans" are provided. They are ineffective on warm days.

The Safari Carriage has 2 toilets and one bathroom. Hardly adequate for effectively, a carriage which sleeps 8 adults (we had less than 8 people and it was not adequate). The sleeping compartments have no place for luggage, and if you are over 6ft, prepare to not be able to fully extend in the "bed".

The above ground "pool" looked like something that was spirited away from the Brady Bunch era, and should have been used as a yabby farm rather than a swimming pool for paying customers. The "spa", should be retired.

After dinner we reluctantly returned back to the carriage to try and sleep. This was impossible in the heat of the carriages. As I lay with my head near the 3 inches that my window would open trying to catch the some fresh air from outside, sweating in the "bed", I had bugs flying around my head, and sticking to my sweaty skin.

There was no way I was going to get to sleep....no way any of us were going to get any sleep. I decided at midnight that I could stay awake all night and have the rest of the weekend wrecked or I could get out there and then. My partner and I grabbed our bags (that were in another room as our bags didn't fit in the sleep compartments if you recall), and left. Luckily the Sebel, Kirkton Park which is only about 10 km's away have 24hr reception and we were able to get a lovely fresh, comfortable and airconditioned room for $179 a night.

The next day our companions who roughed it through the night also left, unable to spend another moment there, and checked into the Sebel with us for the remainder of the stay.

So it was en expensive weekend effectively doubling the cost of our accommodation. A lesson well learned.

They say that they are within walking distance of the 2 concert venues in the area....yes, maybe they are if you Kerry Saxby, an Olympic walker with a good strong torch, as its a fair distance and dark. I wouldn't be walking it at night.

For $600 a night with a 2 night minimum, you expect more, and at a minimum, at least air conditioning, and some basic toiletries (soap and shampoo). You do not get this.

Not sure what the other carriages are like, so can only comment on the Safari. This is basic accommodation.

Fawlty Towers is alive and well in the Hunter Valley,
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Date of stay: December 2012
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from wineblonde, Owner at krinklewood Cottage & Carriages
Responded 1 Jan 2013
It is also sad for an owner to have a review that is less than honest. Firstly the weekend in question was the cancelled the George Michael Concert weekend (nothing to do with me).When guests book they take away the opportunity for other guests to book and December is a big wedding month. The Guests are informed that cancellation is not possible unless we can replace them and in this instance the guests couldnt be replaced and came under protest. The price of $1200 is for 8 people for a two night stay $150.00 per person for a two night stay - Highway Robbery - really. This is one of my most popular carriages. I have many people that come to two or three concerts a year and choose this carriage. It is also very popular with the girls for Hens weekends. The carriage has had in excess of $100,000 spent on it. Yes the day they arrived was the hottest December day recorded and that was outside of my control. I do not advertise air-conditioning and the fans are usually sufficient. The Hunter generally has a hot day but a cool night. All the mattresses have been specially made for comfort a mixture of latex and innerspring. I object to the smell the carriages are very clean and since we havent had rain for a long time it would be hard for them to be damp. We do not have septic tanks outside the carriage they are at least a couple of kilometres away. At the end of the carriage is the Water Tank.. The windows have been designed to open every second window and these have flyscreens that are new. We are in the country and occasionally a little gecko will run in , but it runs straight back out does not go near anyone - what a sad comment . The sign asking people to remove shoes if it is raining is to ensure the carpets are not damaged for future guests and to keep the place nice- wouldnt you remove your shoes at home if it was raining? There is a mat in the entrance Hallway for you to step on if it is raining - never had any problems from guests with this.The description of the carriage layout is on the website and works very well with the bathroom and toilets. The luggage fits under the bed. The aboveground pool was new and the garden was being reconstructed, however it was very safe as it had been blocked off where the gardens were not finished. The spa is $15,000 and to my knowledge these guests never attempted to go in this, it is a lovely spa seating 10 people - previous guests have had a lot of fun in it. Comment $179.00 Sebel yes per night you only paid $150.00 for two nights.I did not have any complaints and in fact when the guests left in the afternoon they told me everything was fine they had a sick child and had to go home and as they would have left in the morning they said the parents were stressed and they thought it would be best to get home. We are within walking distance to Hope Estate 1.4 klm from the Coach entrance to my gate. The carriages are fully self catering , I tell all guests this. You know , I do care about my customers and most of my bookings are by word of mouth and I do everything to make the guests welcome and comfortable. Marie Owner.
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Denise R wrote a review Jan 2015
2.0 of 5 bubbles
Fortunately we only booked for one night - I had asked for the Royal but we were put in the Victorian. This was a special occasion for us and turned out to be very disappointing. The carriages do not reflect what is shown on the website and certainly do not warrant the rate per night. Beds and bathrooms were clean but overall the carriage needed a good clean and maintenance. Only some windows opened. Curtains were stained. Outdoor furniture was dirty. Bed was very uncomfortable. NO AIR CONDITIONING which I find unacceptable for the price we paid. It was very, very hot and uncomfortable. I spent the night on the couch in the lounge as the bedroom was unbearable. The website does say self catering but I would expect for the price some complimentary tea/coffee and soap in the bathroom, particularly if only staying one night.
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Date of stay: January 2015
2.0 of 5 bubblesRooms
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from wineblonde, Owner at krinklewood Cottage & Carriages
Responded 10 Jun 2015
I had told the lady before she came that the Royal was gone . I was disappointed that they didn't like the Victorian . We are not air-conditioned, we have however just fitted ceiling fans to all bedrooms so next summer that will help. A one night stay on a Saturday night is a bit more expensive as we are a weekend destination. I am now giving couples soap but do not want to go into a motel style they must bring all own food and toiletries. Once again they are all informed of this.
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Rob wrote a review Jan 2020
5.0 of 5 bubbles
We’ve just stayed in the in the cabin for the last for days which is perfect for a family and even accommodates our small dog. Whilst it isn’t a hotel or even suggest providing such services, it has good old fashioned charm and whilst rambling in places, a perfect place for an out of town get away or even better a large group staying for a concert on a budget.

It is in the countryside and therefore we are used to meeting the occasional frog on our stays here (alas none this trip due to the heat). Again we are in the country here, so if spiders, cobwebs, mozzies and bugs aren’t acceptable you can always stay in town or an overpriced local hotel of which there are plenty. We find Aeroguard does the trick and yes spiders are a constant battle in the country!

To add we’ve been coming to Krinklewood now for 15 years and have visited in summer, Easter and winter, sometimes as a family, sometimes as extended family and sometimes with friends and their families, so there is always suitable accommodation either in the various configurations of railway carriages or the cabin.

The Hunter region is subject to some very extreme weather patterns so you can expect very dry dusty days and hot nights in summer (this summer has been extreme as everyone knows), and wet and cold evenings in winter.

Personally I prefer the Easter and winter months here (log fires suit me fine) but what with the fantastic light display at Hunter Valley Gardens and the increase of gigs to attend, we find we are here in the summer quite frequently.

I guess it’s not for everybody but for those like us who love it, really love it for its differences.

For those with an aversion to the reality of country life, be prepared to get your wallet out for hotel type accommodation elsewhere.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AmandatheNurse wrote a review Jan 2020
+1
1.0 of 5 bubbles
We booked this accommodation as we were attending the concert close to here. We struggled to find somewhere to stay and there is a good reason this was still available.
We booked the cottage for 2 nights and if we hadn’t of paid so much money would have left. It was $1200 a night!!!!!
The place is old, unkempt and dirty. With nothing supplied, toiletries or tea etc. there is no way that cottage is regularly cleaned. There were cobwebs everywhere, cockroach poo on the shelves in the kitchen, green liquid and ants in the coffee maker, the furniture outside was torn and dirty. The pool and spa is stretching the imagination, they look far from clean.
It’s a shame because it’s in a perfect location but needs ALOT of work doing to the property to get it even to 3 stars.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from wineblonde, Owner at krinklewood Cottage & Carriages
Responded 15 Jan 2020
Not sure whether I would want this girl nursing me if this is the way she analysed the cottage. 1. Overpriced - I will leave you to consider the price. Cottage sleeps 10 people if you book direct it is $1800.00 for two nights and was still available because I was overseas when the Elton John concert was announced, Unfortunately Amanda booked direct with Booking.Com where we have to put in a single night rate so paid $1200.00 per night - comission to them 12%. Now Amanda had 4 people for two nights and 6 for 1 night - should have thought about a different place as this is priced for 10 people. 2. The Cottage is advertised as self-catering this message is sent and was sent to Amanda IMPORTANT PLEASE ENSURE YOU READ THIS. IF YOU NEED TO CONTACT ME EITHER CALL ON 0428277276 OR SEND A TEXT I AM NOT ABLE TO ANSWER BOOKING.COM MESSAGES WITHOUT LOGGING IN AND SO YOU WILL NOT GET A REPLY.YOU MUST COME TO THE OFFICE TO DO YOUR GUEST REGISTRATION PLEASE DO NOT GO TO YOUR ACCOMMODATION FIRST. I look forward to meeting you. Check in is 3.00 pm on and check out is 10.00 am . If you are going on a tour you are welcome to park opposite the office from 10.00 am on ( please only 10 km on driveway we have horses, dogs, chickens free ranging, and do not slam car doors as guests may be sleeping. We provide linen, beds are made and bathing towels provided . Don’t forget the carriage is self- catering so you need to bring all own food and toiletries. Carriage contains nothing except dish washing liquid and toilet paper. Don't forget mosquito spray you are in the country. We have an outdoor spa and an above-ground pool so bring towels , a tennis court need to bring own tennis racquet. Please note we do not have air-conditioning we have fans. Travel Directions From Sydney go to the M1 until you see directions for the Hunter Expressway take this and stay on and take the Lovedale exit -turn left and then follow road to the end turn right on Wine Country Drive and then second left into Palmers Lane come up cross the stop sign and we are second property on left after Grapemobile. White picket fence entry I am best contacted by phone 0428277276 Marie. 2. Cleanliness - Cobwebs - I can clean the cobwebs down and with high beams in each room the odd one will reappear. Unfortunately I missed one behind the loft bedroom ( behind the curtain ) and to be honest I saw it and forgot to go back and make sure it was gone. We have lovely beige Nick Scalli leather lounges new with lovely yellow lamps, Beds all very comfortable ,all linen sheets are from a laundry service and and doona covers - Sheridan. The bathroom was shining and clean. We have a milk washed floor that probably needs redoing, I dusted in the morning and left open the windows so by the time they checked in the bench was dusty again, the drought is terrible and we are very dusty at the moment. Cockroach poo !! this strongly object to! The coffee machine had had the water left in and yes that was bad - an easy fix though a quick wash in soapy water and it was great. However, as it is an pod machine it was not used very often- It was lifted up for cleaning and the water was not so visible- no exuse I have now removed this machine. 3 Furniture outside - yes the birds have been ripping the seats and pulling the stuffing out. So I have now removed this furniture until the cushions can be remade. 4. Spa and swimming pool - Spa is a 10 person spa and very clean. Swimming pool is an aboveground round pool , water sparkling and tested correctly , but had dust on the bottom- as fast as I clean it the drought and dryness is causing the wind to pick up part of the land and blowing into the pool and with the fires it is impossible to keep it out. All other guests had a great time in the pool. When I checked these girls in I informed them that if anything was wrong I am just next door I said and happy to come and fix and I never left the property and was chatting to them on Saturday night about the concert, they never mentioned they had a problem. As an owner it is very upsetting to get this sort of review, is it correct? - 99% of my guests love this cottage and as it is cleaned by Humans there is always a percentage of things that can go wrong - I try to rectify any complaints and improve the property all the time - what is it about people today that they become keyboard warriors without even thinking about the consequences to the business. I had tried to correspond with this girl and I got no response ,it seems she preferred just to vent publicly, my philosophy is Karma will go with her.
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Aidan wrote a review Sept 2020
Sydney, Australia
+1
1.0 of 5 bubbles
Credit where due: heritage train carriages are beautiful. Heating in rooms, water pressure was good. I'm sure other people have had a great time. However our experience was terrible.

We had booked a queen bed room month in advance. Ended up with a 2x double bed room (we're 1.9 and 2m tall). Was advised that my girlfriend and I should just sleep diagonally in seperate beds if we couldn't fit, and that we shouldn't stay at all if we were going to leave a bad review. "It's not like I need the booking" she said. At 5pm on the day of our booking we didn't have much choice.

No sleep overnight as I am taller than the cabin was wide. An overpowering smell of sewage permeated the place when using the shower. Lots of mosquitoes (no flyscreen).

An attempt to reach a constructive resolution the next day was met with an aggressive tirade of excuses. Everything was someone else's fault. The owner followed me yelling "keyboard warrior" as I tried to walk away.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karen Sunshine wrote a review Oct 2020
5.0 of 5 bubbles
We stayed in one of the carriages several months ago and had a wonderful stay. The beauty of this style of accommodation is that it’s not like every other hotel ;the carriages are old and imperfect but full of charm and a clear labour of love. We played tennis and cycled around the area and had a ball. These carriages would be ideal for people who love the outdoors and the simple things in life. If you need a bar fridge and love everything clipped and cropped maybe look elsewhere. We’ll be back.
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Date of stay: June 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brooke J wrote a review Jul 2020
Port Macquarie, Australia
5.0 of 5 bubbles
What an awesome experience. This is definitely a hidden gem. Being originally from the hunter and having no idea it was out there was surprising. The Victorian carriage was quaint and lovely. The owner had a fire going before we arrived to warm our carriage. Was a great experience and a wonderful way to spend our weekend away. Much better than being in a generic hotel room.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Namnew wrote a review May 2014
Sydney, Australia
1.0 of 5 bubbles
We didn't even get to stay there before experiencing a frustrating, time-consuming and irritating encounter.

I contacted Marie requesting accommodation for 6-7 people. In all honesty, before she could reply I booked both a four person carriage plus a two person carriage. The owner, without consulting me first, cancelled the smaller carriage, saying that it was unsuitable for 6 people. (Obviously that is why I booked two carriages). She then insisted that she was fully booked, even though the webiste was still showing accommodation for the requested date. She also told me I had not booked The Orient, and that it was already booked, until I showed her the Paypal payment for it. Then she blamed Airbnb for the error, even though they waid she had not updated her caendar. I rang and left messages for Marie to cal me so that we could sort things out, as I was running out of time to book somewhere!) and I had people depending on me who thought it was all sorted. (Imagine if we just arrived) Anyhow, she did not ring me back, and did not return my emails requesting other accommodation on site.
When I rang back again, a man answered saying there was no Marie at that address, even though he confirmed the number she gave me, (and the one displayed on the website).
No aplologies, NOTHING!

Do yourself a favour and do not book here. Poor to no communication, and downright avoidance. Totally unprofessional!!!!!!!!!!!!!!!!!!!!!11
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Date of stay: May 2014
1.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deepa M wrote a review Aug 2015
Sydney, Australia
1.0 of 5 bubbles
Stayed in the 'chardonnay' carriage with a group of 10 people. First of all, I’m not sure what some of the very brief 5 star reviews are talking about!

The decor in the main sleeping carriage can best be described as 'post-apocalyptic' and entirely smelt of urine, far and away the most awful smelling accommodation I have encountered in a first world country. The whole train is also on a lean, giving a disconcerting feeling when walking through it or even sitting - the owner seems confused in some of her replies to other reviewers, in some she denies there is a lean, in others she tries to state it is deliberate, we tested it and it was 3 degrees.

The train carriages themselves have no insulation, so if you're staying in winter, it's basically little better than camping in terms of warmth (the valley gets very cold at night), so the sleeping bag some of us brought was very much appreciated.

The sleeping carriage also had no key, so you essentially are leaving your belongings inside and hoping they don't get stolen while you are out. Upon checking out we were told there was meant to be a 'key that doesn't look like a key, it looks like a screwdriver' (maybe a screwdriver?) that was supposedly meant to lock the carriage door.

The accommodation is billed as some kind of luxury/romantic exotic experience, but really, how many luxury hotels have you stayed in that require a screwdriver to lock the door? Do yourself a favour and consider staying somewhere else.
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Date of stay: July 2015
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dennis R wrote a tip Apr 2019
Sydney, Australia87 contributions57 helpful votes
4.0 of 5 bubbles
"Enjoy the experience."
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Lynette B wrote a tip Feb 2017
Newcastle, Australia190 contributions58 helpful votes
5.0 of 5 bubbles
"Depends on how many are travelling - but I think they all have their own quirks."
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Bob F wrote a tip Jan 2017
Ballymena, United Kingdom152 contributions55 helpful votes
4.0 of 5 bubbles
"Your carriage will depend on the number in your group. For couples, the Royal Train is ideal."
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scorpiotania wrote a tip Nov 2015
Sydney, Australia1 contribution1 helpful vote
2.0 of 5 bubbles
"Don't go there!"
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JED52 wrote a tip Sept 2015
Glenbrook, Australia116 contributions65 helpful votes
4.0 of 5 bubbles
"Orient, Royal and Safari all looked good"
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LOCATION
AustraliaNew South WalesGreater NewcastleCessnockPokolbin
NUMBER OF ROOMS
7
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KRINKLEWOOD COTTAGE & CARRIAGES (Greater Newcastle/Pokolbin, Australia) - Lodge Reviews & Photos - Tripadvisor

Frequently Asked Questions about krinklewood Cottage & Carriages
Which popular attractions are close to krinklewood Cottage & Carriages?
Nearby attractions include Sutton Estate - Hunter Valley (2.0 km), Hunter Valley Wildlife Park (7.1 km), and Hunter Valley Gardens (2.4 km).
What are some of the property amenities at krinklewood Cottage & Carriages?
Some of the more popular amenities offered include a pool, a spa, and free parking.
Which room amenities are available at krinklewood Cottage & Carriages?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at krinklewood Cottage & Carriages?
Guests can enjoy barbeque facilities during their stay.
Is parking available at krinklewood Cottage & Carriages?
Yes, free parking is available to guests.
What are some restaurants close to krinklewood Cottage & Carriages?
Conveniently located restaurants include Hunters Quarter, EXP. restaurant, and Yellow Billy Restaurant.
Are there opportunities to exercise at krinklewood Cottage & Carriages?
Yes, guests have access to a pool during their stay.
Are pets allowed at krinklewood Cottage & Carriages?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to krinklewood Cottage & Carriages?
Many travellers enjoy visiting Poppet Head Park (14.8 km).
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