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Crowne Plaza Newcastle

1,076 reviews
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Traveller (346)
Room & Suite (197)
Dining (30)
Overview
  • Excellent40%
  • Very good45%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
“valet parking”(109 reviews)
“working harbour”(66 reviews)
“valet service”(20 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,076)Write a Review
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Show reviews that mention
All reviewsvalet parkingworking harbourvalet servicea king spa suiteseparate bedroomharbour viewsitting areahunter riversmall kitchenetteroom servicehotel restaurantwater frontshower curtainnobbys beachthe ground floorlocation is greatrestaurants and bars
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1 - 5 of 1,063 reviews
Reviewed 5 days ago via mobile

Business Hotel with modest rooms and upper quartile pricing - over priced. Buffet breakfast good but $36 dollars per person? Staff generally friendly but service not particularly good. Location ok but not a pleasant vista location really - overlooking shipyard! Good selection of nightlife nearbyMore

Thank r15xeb
Response from Steffi T, Guest Relations Manager at Crowne Plaza NewcastleResponded 4 days ago

Dear r15xeb, thanks for your review. We regret to hear your feedback and would really value the opportunity to discuss this further with you. If you wish to, could you please contact the hotel direct and ask to speak to the Duty Manager? We hope...More

Hotel's Favourite
Reviewed 30 December 2017 via mobile

Stayed for 3 nights in harbour view room with balcony, good option if you don’t mind some noise as people walk by on the foreshore. Great room, very clean, roomy, seperate bedroom, all ammenities. Buffet style breakfast was very good with exceptional service from very...More

1  Thank Steven R S
Response from Steffi T, Guest Relations Manager at Crowne Plaza NewcastleResponded 2 January 2018

Dear Steven R S, thanks for your review. We are delighted to hear you enjoyed your stay and that the hotel location and facilities were to your liking. We hope to welcome you back soon. Regards, Steffi T. Guest Relations Specialist.

Reviewed 5 days ago

Location is great - near many restaurants on the wharf, shops, walking path. My family loved watching the working harbor boats. Service was also very good - nice staff all the way around! Enjoyed the restaurant/bar in the hotel and the small pool was nice....More

Thank dcg86
Response from Steffi T, Guest Relations Manager at Crowne Plaza NewcastleResponded 4 days ago

Dear dcg86, thanks for your review. We are glad to hear you were able to enjoy the location of the hotel during your stay. Thanks for your feedback about the rooms - we will ensure this is passed on. Thanks for your feedback about our...More

Reviewed 1 week ago via mobile

Had business offsite here and was an excellent location and service. Rooms great, location excellent on the water and food and service excellent. Would definitely return. Did not feel cramped with that amount of staff due to large open areas in the waterfront. Lots of...More

Thank David W
Response from Steffi T, Guest Relations Manager at Crowne Plaza NewcastleResponded 4 days ago

Dear David W, thanks for your review. We are delighted to hear your feedback about your recent stay at the hotel for your conference. We will ensure your feedback is passed on and we hope to welcome you back soon. Regards, Steffi T. Guest Relations...More

Reviewed 2 weeks ago via mobile

Stayed here for two nights with my partner. We were very impressed with the service we received across the board during our stay. We were entitled to an upgrade but the hotel was fully booked. To compensate (although not required!) the receptionist kindly gave us...More

Thank L G
Response from Steffi T, Guest Relations Manager at Crowne Plaza NewcastleResponded 2 weeks ago

Dear L G, thanks for your review. We are delighted to hear you enjoyed your stay and that you were able to enjoy the location of the hotel. Thanks for your feedback about our team members - they will be thrilled to hear it. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 141 - US$ 304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Newcastle
#4 Luxury Hotel in Newcastle
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 141 - US$ 304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Newcastle
#4 Luxury Hotel in Newcastle
Room types
Non-Smoking Rooms, Suites
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Traveller (346)
Room & Suite (197)
Dining (30)
Pool & Beach (23)
Amenities (7)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
mjgrae
12 July 2017|
AnswerShow all 3 answers
Response from traveller2473 | Reviewed this property |
No I don't think so.
0
Votes
Abchak
7 January 2016|
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cheddyanne
29 November 2015|
AnswerShow all 6 answers
Response from pip062 | Reviewed this property |
I can't remember. It might depend on the type of room you have.
0
Votes
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12
Room Tips
"Ask for a harbor view"
Read review
"we had room 416 (top floor) with a small balcony, worth every cent."
Read review
"City view rooms might be quieter, but harbour views are exciting."
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"Waterview much nicer than city-view"
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