Quest Maitland

Quest Maitland

1 Ken Tubman Dr, Maitland, New South Wales 2320 Australia
Traveller (28)
Studio - Bedroom
Room & Suite (32)
Meeting Rooms
Business Centre & Event Rooms (1)
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About

4.5
#1 of 9 hotels in Maitland
4.7 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Quest Maitland serviced apartment style hotel rooms offer guests a relaxed and comfortable Maitland accommodation experience perfect for short or long stays. Quest Maitland is situated 38 mins from Newcastle Airport and an easy commute to Newcastle's business precincts. Located at the gateway to the Hunter Valley and conveniently positioned in Maitland CBD. Maitland Aquatic Centre and No1 Sports Ground are nearby. Quest Maitland has 42 serviced apartments including studios, and one and two bedroom apartments. Studio apartments are the perfect alternative to a hotel room and have kitchenettes. The one and two bedroom apartments are ideal for families, colleagues or larger groups looking for a home away from home experience with full kitchens and laundry facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Coffee shop
Babysitting
Airport transportation
Business Centre with Internet Access
Conference facilities
Non-smoking hotel
Secured parking
Wifi
Restaurant
Complimentary Instant Coffee
Complimentary tea
Meeting rooms
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Bottled water
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
Dishwasher
Microwave
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Languages Spoken
English

Location

1 Ken Tubman Dr, Maitland, New South Wales 2320 Australia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 78 out of 100
78
Williamtown Airport
26.7 km
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Sydney Airport
139.1 km
See all flights
644Reviews2Q+A19Room tips
Traveller rating
  • 414
  • 176
  • 33
  • 11
  • 10
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Language
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Detailed Reviews
mhsohail2200 wrote a review Mar 2020
Melbourne, Australia
4.0 of 5 bubbles
Hotel is located next to shopping centre and CBD, and easily accessible. Except a bath towels , there was everything available in room, however towels are also provided on request in no time.
overall good experience.
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Review collected in partnership with this hotel
Date of stay: February 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from QuestMaitland2320, Front Office Manager at Quest Maitland
Responded 10 Mar 2020
Thank you for your review mhsohail2200! So glad you enjoyed our central location just a street away from The Levee and Maitland CBD which has an array of cafe's, restaurants, supermarkets and retail. My sincere apologies in relation to the towels. Our apartments are serviced each day, with the option of fresh towels each day if you choose. We hope to welcome you back again soon!
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tjdunn1980 wrote a review Jan 2021
5.0 of 5 bubbles
The rooms are a great size and have all the amenities we needed to cook our own meals and wash our own clothes instead of relying on dining out and laundry services. Our stay was far more enjoyable and relaxing than it has been in most other hotels. That made it great value for the price.
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Review collected in partnership with this hotel
Date of stay: December 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest Maitland, Guest Services / Front Office at Quest Maitland
Responded 15 Jan 2021
Thank you so much for your positive review tjdunn1980! We are delighted that you enjoyed our spacious, fully equipped apartments. One of our outcomes is to create a "home away from home" experience for our guests. All the very best for 2021 and we hope we have the opportunity to welcome you again in the future.
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Nigel&Karen wrote a review Aug 2020
Dubbo
5.0 of 5 bubbles
Our accomodation was centrally located, clean, well appointed, comfortable and quiet. The booking and check in process was quick and easy and the staff were very polite and helpful. We appreciated the in room kitchen and laundry facilities including clothes drying racks. All furniture and furnishings were well appointed and cared for. There was ample and safe parking was available and the shops were within easy walk. There was plenty of locality information available about district services and points of interest. The lift worked well with no problems and all safety features within the building were clearly displayed. We highly recommend Quest Maitland.
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Review collected in partnership with this hotel
Date of stay: August 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Candice Pether, Sales at Quest Maitland
Responded 24 Aug 2020
Thank you so much for your 5 star review 15nigeld! We're delighted that you had such a positive experience meeting all your wants and needs. Yes Quest Maitland has a great location - parallel to the Maitland CBD or The Levee which provides delicious cafe's, restaurants and retail. Cleanliness of course is paramount at this time and we have a Stay Safe promise which all Quest Apartment Hotels offer. We hope to welcome you back again soon as we head towards Spring and Summer!
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Visitor wrote a review Jun 2020
Australia
3.0 of 5 bubbles
We stayed over the June long weekend while visiting family nearby.

To our surprise the operator rang in advance to say reception would close early “because it is a long weekend”: this surprised us given the town was heaving with holidaymakers after COVID. However we were instructed to find keys outside reception and, after some detective work, we eventually located our apartment and let ourselves in.

While the room was comfortable there were precious few pillows and no spares, the safe didn’t work and the sofa bed was so uncomfortable that our 11 year old asked whether she could sleep on the floor. (Pretty sure staff have never attempted to use them). The lack of a bathtub was also disappointing though not a big deal.

These things aside, the room was cosy and modern, but as regular travellers we thought the price was $50-75 higher than fair value, possibly because many guests are construction workers whose costs are paid by their employers.
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Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from QuestMaitland2320, Front Office Manager at Quest Maitland
Responded 30 Jun 2020
Thank you for taking the time to give your review Worldtraveller782673. Our sincere apologies that our reception was not open to welcome you. Our normal operating hours are 7am-11pm Monday to Saturday and Sundays 8am-10pm. Unfortunately due to the affect the pandemic has had on the hospitality and acccomodation industry with lockdown, operational hours needed to be reduced. These operational hours are being increased weekly now. If you ever need assistance after reception hours we have an after hours manager available. Again I am sorry for your experience. If you are open to a future stay please call reception when making the booking to ensure we meet your individual wants and needs.
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cjluff wrote a review Jan 2021
Sydney, Australia
5.0 of 5 bubbles
We visit Port Stephens regularly to see family, but all accommodation there, & in Newcastle was booked out for the weekend we were going. So we searched further afield - to Maitland Our Quest Apartment was very clean and well set up & furnished - very homely & comfortable. Our after hours arrival & departure was seamless. Would recommend to anyone seeking a comfortable but inexpensive place to base themselves for day trips to Port Stephens & the Hunter Valley
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Review collected in partnership with this hotel
Date of stay: January 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest Maitland, Guest Services / Front Office at Quest Maitland
Responded 30 Jan 2021
Thank you so much for your 5 star review cjluff! We are delighted that you took the opportunity to stay with us and that your experience was so positive. Yes Maitland is a great location with the beaches to the east, the Barrington tops to the north, the vineyards and wineries to the west and just an easy drive from Sydney or the Central coast south. We would love to welcome you again when the time is right for you!
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Darcy222 wrote a review Nov 2020
Port Macquarie, Australia
4.0 of 5 bubbles
Great position to town, handy to cinema and shops, nice suites, poor lighting in the kitchen, the rooms have sliding doors but no security screen doors, so you don’t feel that safe leaving them open overnight to catch the breezes, most of the staff were friendly. They don’t offer or have any clothes horses to dry your clothes, only clothes dryers(which I’m not a fan of using on my clothes). Thought overall it was a bit pricey for what you got, but overall experience was nice
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Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest Maitland, Guest Services / Front Office at Quest Maitland
Responded 24 Nov 2020
Thank you so much for your review Darcy222! Great to hear you enjoyed our location in the heart of Maitland. It is highly important to us that our guests individual wants and needs are cared for during their stay. Please always call ahead of your stay to ensure your apartment has the location and facilities that work for you. We have clothes horses available and a room on the first or second floor would allow for you to access breezes. We hope we have the opportunity to welcome you back in the future.
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juliestockdale wrote a review Mar 2020
5.0 of 5 bubbles
We stayed in Maitland to attend a friends first Solo Art Exhibition and chose Quest as a central location that meant we could walk to everything. The property was perfect, spacious, clean and quiet whilst being right in the heart of everything. We had no idea what a great town Maitland is, great little cafe's / restaurants, art galleries, fabulous Op shops and the coolest Tattoo parlour, Bar, live music venue we've ever seen.
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Review collected in partnership with this hotel
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from QuestMaitland2320, Front Office Manager at Quest Maitland
Responded 5 Mar 2020
Thank you so much for your lovely review juliestockdale! Sounds like you explored some of the many gems and opportunities Maitland has to offer. So glad you enjoyed our central location which allowed you to walk to everything. Currently we have Artastique an art exhibition and festival, bringing together 60 artists with 60 shops and businesses in High Street Maitland. Some of the other Maitland events include The Taste Festival, Aroma Coffee and Chocolate festival and The Riverlights Multicultrual Festival. Would love to welcome you back to one of these in the future!
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tdan2021 wrote a review Jun 2021
3.0 of 5 bubbles
Totally over priced for facilities provided. Curtains in bed room didn’t even block the window from mainly for early morning light and bedroom privacy. We had to improvise and find something to hand over curtain rod. Tv remote batteries were running flat. No info book in rooms to assist with available services.
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Review collected in partnership with this hotel
Date of stay: June 2021
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest Maitland, Guest Services / Front Office at Quest Maitland
Responded 7 Jun 2021
Hi tdan2021 We are disappointed that you did not enjoy your stay. I will pass on your feedback to management in relation to the curtains. Unfortunately as part of the Covid restrictions we have needed to remove our information compendiums from our apartments. Quest Apartment Hotels have a strict Covid compliance program called "Stay Safe". Our front office team are here to assist you with any problems that may arise such as battery replacement. After reception is shut we have a night manager who can assist - thus 24/7 availability. Wishing you all the very for the future. Kind regards Lee - Front Office
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sashkello wrote a review Jul 2022
Sydney, Australia
3.0 of 5 bubbles
Overall, it's a nice place for a short stay. Clean rooms, modern amenities, very quiet and warm, didn't even have to turn the aircon on at night in the middle of winter. It's just a bit lacking, considering the price... Living room couch was quite unappealing all covered in stains. Kitchen utensils are extremely basic and there was only enough salt for one meal. Beds are fine, but I found the pillows to be sort of weirdly shaped. Had a good night sleep nevertheless.
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Date of stay: July 2022
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest Maitland, Guest Services / Front Office at Quest Maitland
Responded 8 Aug 2022
Dear Sashkello, Thank you for choosing to stay at Quest Maitland. We appreciate you taking the time to share your feedback. I am pleased that you enjoyed your stay and liked the room. However, I am sorry to hear you were dissatisfied with some of the furnishing/utensils. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards Bibi Simon Front Office Supervisor
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nikolaosm261 wrote a review Mar 2020
Dubai
5.0 of 5 bubbles
Great location and convenient apartment. The staff was very friendly and welcoming. Free parking on site was great and easy. Lots of options around for great dining and breakfast choices. The rooms would be even better if the furniture was updated to something more modern and the showers were changed
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Review collected in partnership with this hotel
Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Candice P, Manager at Quest Maitland
Responded 25 Mar 2020
Thank you so much for your review nikolaesm261! We are delighted to have you stay with us. So glad our quiet and central location works for your wants and needs. Yes our lovely array of cafe's such as the Bikesmith and Espresso Bar and The Orange Tree along with the restaurants such as Chinh's Vietnamese, Fratelli Roma and Beud Japanese and Korean are just a short stroll. We look forward to welcoming you again soon! Candice Pether.
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SemiOzacardi asked a question Feb 2018
Mortlake, Australia24 contributions
Is it possible to have two beds and a balcony? This Saturday night
Answer from leanne D
Cairns, Australia3 contributions2 helpful votes
Absolutely! Please phone our friendly Front Office reservations team to be sure you are allocated this room type. 02 49996000
Rhonda T wrote a tip Apr 2019
Marcoola48 contributions33 helpful votes
2.0 of 5 bubbles
"The room had a nice kitchen and separate bedroom"
Read full review
Matt wrote a tip Aug 2017
Batemans Bay, Australia291 contributions85 helpful votes
5.0 of 5 bubbles
"ask for balcony"
Read full review
Michele P wrote a tip Jun 2017
Wollongong, Australia211 contributions27 helpful votes
4.0 of 5 bubbles
"our room didn't have a window that opened so if you like that it may be worth asking for one"
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genheartney wrote a tip May 2017
Sydney, Australia36 contributions7 helpful votes
5.0 of 5 bubbles
"Rooms 201 and 202 are huge!"
Read full review
MaccasOnTheRoad wrote a tip Nov 2016
Sydney, Australia30 contributions40 helpful votes
5.0 of 5 bubbles
"We had room 3 on the ground floor."
Read full review
Not the right property for you?
There are more places to choose from in the Maitland area.
PRICE RANGE
₹7,767 - ₹11,525 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesGreater NewcastleMaitland
NUMBER OF ROOMS
42
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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QUEST MAITLAND - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Quest Maitland
Which popular attractions are close to Quest Maitland?
Nearby attractions include Maitland Regional Art Gallery (0.5 km), Studio Amsterdam (0.2 km), and Reading Cinemas Maitland (0.03 km).
What are some of the property amenities at Quest Maitland?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at Quest Maitland?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Quest Maitland?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
Is parking available at Quest Maitland?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Quest Maitland?
Conveniently located restaurants include Fratelli Roma, Seraphine Cafe, and The Orange Tree - licensed cafe by the river.
Does Quest Maitland have airport transportation?
Yes, Quest Maitland offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Quest Maitland located near the city centre?
Yes, it is 0.8 km away from the centre of Maitland.
Are any cleaning services offered at Quest Maitland?
Yes, dry cleaning and laundry service are offered to guests.
Does Quest Maitland offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Quest Maitland?
Many travellers enjoy visiting Maitland Gaol (3.2 km) and Morpeth Bridge (6.6 km).
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