We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Queenstown Lakeside

Traveller (861)
Room & Suite (258)
Dining (34)
Certificate of Excellence
Overview
Visit hotel website
Corner Earl Street and Marine Parade, Queenstown 9197 New Zealand See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
Visit hotel website
Offers from Novotel Queenstown Lakeside
Special Offer:UP TO 30% - EARLY BOOKING
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$ 211.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Queenstown hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "26f9a53635c64c5c8f0abfd02990ad6e", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":273207,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78884486],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":2,"year":2019},"checkout":{"day":4,"month":2,"year":2019},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":211,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"26f9a53635c64c5c8f0abfd02990ad6e","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":268,"lowestMetaPrice":211,"additionalPartner":false,"highestMetaPriceDisplay":268,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":268,"lowestMetaPrice":211,"highestMetaPriceDisplay":268,"hotelName":"Novotel Queenstown Lakeside","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjI2ZjlhNTM2MzVjNjRjNWM4ZjBhYmZkMDI5OTBhZDZlIiwiQUlLIjoiZWQ3NWEzYWFiNzkxNGM0MTkwMTI3ODVhODBlN2Y5ZjcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/02/2019", "checkOut": "04/02/2019", "lowestPrice": "US$ 211", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78884486":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (3,512)
Filter reviews
3,276 results
Traveller rating
1,326
1,472
366
80
32
Traveller type
Time of year
LanguageEnglish
More languages
1,326
1,472
366
80
32
Show reviews that mention
All reviews great location rose garden in town concierge desk per day two double beds standard room top floor restaurants and shops free wifi buffet breakfast central location small balcony lake view new zealand stayed here for nights lakeside
FilterEnglish
Updating list...
1 - 5 of 3,276 reviews
Reviewed 4 days ago via mobile

This hotel is located in such a perfect spot!!!! Especially if you get rooms with lake views- on first floor. Patio seats provide a close up of life on the beach with direct access to beach and play area. Second floor rooms have views blocked...More

Date of stay: December 2018
Thank amyztravelz
Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded 3 days ago

Dear amyztravelz Thanks for staying and for giving us your feedback. You acknowledge your comments - we are half way through changing beds at the moment with the King beds completed and the doubles having started but not quite finished this will be occurring over...More

Hotel's Favourite
Reviewed 2 weeks ago

Do you have kids? then this definitely is the perfect location! Very good price, located right in front of the lake and Kids Playground walking distance everywhere, parking lots at the front and there's Valet for $25 a day (compared to ViaDuct CBD Auckland hotel...More

Date of stay: December 2018
1  Thank junehendridrey l
Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded 3 days ago

Dear junehendridrey l Thanks for staying with us and for your full and informative review. It was good to hear that the hotel met your needs and you were well looked after and loved the Hotel. We apologise that one of our team members was...More

Reviewed 5 days ago via mobile

We stayed here for two nights. I realize it is high season, but spending more than US$850 for two nights was WAY too much. Parking was extra and breakfast should certainly have been included at that price. More expensive, by a lot, than the 4...More

Date of stay: January 2019
Thank atlarge
Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded 3 days ago

Dear atlarge Thanks for the feedback and for staying - we acknowledge your comments. It is disappointing that we did not meet your expectations and we apologise that this was the case. Queenstown at this time of year is more expensive as it is one...More

Reviewed 5 days ago via mobile

I have mixed feelings about this hotel. On the one hand it is perfectly located for both lakeside and the town centre. The staff were polite and helpful. The room was fine. However a $25 per day parking charge was unexpected and excessive and breakfast...More

Date of stay: January 2019
Thank RandSStafford
Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded 3 days ago

Dear RandSStafford Thanks for your feedback. The charges that you mention are not quite correct - the full breakfast at the Hotel is $33 and includes a full range of items - both cooked and continental as well as Barista Coffee and items such as...More

Reviewed 1 week ago via mobile

The location, staff, facilities and service a simply brilliant. They're not kidding about the lakeside as it's about 1 min walk. The court yard is relaxing and it is family friendly. One of the best Novotels i have stayed at.

Date of stay: January 2019
1  Thank neels80
Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded 3 days ago

Dear neels80 Thanks - great to hear you enjoyed your time with us. We hope to see you again soon Regards Jim Moore General Manager

View more reviews
About
Description
Located in one of the most picturesque settings in the world, Novotel Queenstown Lakeside combines a stunning lakefront and in-town position with attentive professional service. Just 30 seconds from the More cosmopolitan town centre and Queenstown's iconic activities, Novotel Queenstown Lakeside is the perfect hotel to start your Queenstown experience.The fresh, modern hotel offers 273 accommodation rooms with spectacular alpine, garden and lake views. Each contemporary styled room features LCD TV, mini bar, 24 hour room service, broadband internet and private balconies. Conveniently located on the mezzanine level, Elements Restaurant serves a full buffet breakfast and an innovative New Zealand influenced a la carte dinner menu featuring an eclectic mix of modern dishes using the best of New Zealand produce. Guests can also choose to relax and re-energise in our ground floor Elements Cafe & Bar which features comfortable lounge furniture and a double sided schist stone fireplace. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Spa
Breakfast included
Free Parking
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
273
Price range
US$ 154 - US$ 295 (Based on Average Rates for a Standard Room)
Also Known As
Novotel Queenstown Lakeside Hotel Queenstown
,
Novotel Gardens Queenstown
,
Queenstown Novotel
Location
New Zealand > South Island > Otago Region > Queenstown
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
273
Price range
US$ 154 - US$ 295 (Based on Average Rates for a Standard Room)
Also Known As
Novotel Queenstown Lakeside Hotel Queenstown
,
Novotel Gardens Queenstown
,
Queenstown Novotel
Location
New Zealand > South Island > Otago Region > Queenstown
Photos
Traveller (861)
Room & Suite (258)
Dining (34)
Pool & Beach (13)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Nearby
Nearby HotelsSee all 59 nearby hotels
The Spire Hotel Queenstown
188 reviews
.08 km away
Central Ridge Boutique Hotel
568 reviews
.15 km away
Eichardt's Private Hotel
310 reviews
.18 km away
Four Seasons Motel
106 reviews
.22 km away
Nearby RestaurantsSee all 296 nearby restaurants
Taco Medic
1,171 reviews
.14 km away
Blue Kanu
1,095 reviews
.12 km away
@Thai - Thai Cuisine
454 reviews
.12 km away
Botswana Butchery
3,403 reviews
.07 km away
Nearby AttractionsSee all 398 nearby attractions
Lake Wakatipu
739 reviews
.21 km away
Queenstown Garden
3,000 reviews
.12 km away
St Peter's Anglican Church
43 reviews
.11 km away
Artbay Gallery
17 reviews
.10 km away
Questions & Answers
Ask a question
Anthony A
21 December 2018|
Answer
Response from GMNovotelQT | Property representative |
Dear Anthony A Thanks for your questions. Most of the rooms themselves in the Hotel are the same - the difference is that of the views from the room. The Alpine Views tend to be the higher floors of our 4 storey building... More
0
Votes
Anthony A
21 December 2018|
AnswerShow all 2 answers
Response from aum1207 | Reviewed this property |
We stayed in a room facing the Bob Peak , we could see the gandola going up and down and the top of the peak. Our room was not at the front so not sure if rooms up front would have to face the parking. We could see the open... More
1
Vote
danglesg2018
29 November 2018|
AnswerShow all 3 answers
Response from GMNovotelQT | Property representative |
Dear Danglesg2 Apologies for a slow response to this - having been away on annual leave it appears that you did not get a response so I am sorry this is the case. The Hotel recommends a couple of options - self parking... More
1
Vote
Room Tips
"Garden view room is quite"
vladimirv_11
1 week ago
Read review
"avoid ground floor rooms facing the courtyard"
ty101ty
3 weeks ago
Read review
"Ask for a room with access/or view to the rose garden!"
PriscillaChopra
4 weeks ago
Read review
"Avoid rooms overlooking the garden in Summer as there is an outside seating area for the bar so it is..."
Londinium
12 Dec 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing