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Hotel St Moritz Queenstown - MGallery Collection

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Traveller (789)
Room & Suite (416)
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Overview
  • Excellent58%
  • Very good29%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“alpine suite”(33 reviews)
“lake view”(157 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Hot Tub
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
5 Star Hotel
All hotel details
Additional information
Offers from Hotel St Moritz Queenstown - MGallery Collection
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Hotel St Moritz Queenstown - MGallery Collection
Special Offer: UP TO 30% - EARLY BOOKING
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Reviews (2,132)
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588
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1,170
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27
Show reviews that mention
All reviewslombardi restaurantalpine suitelake viewsteep hilllovely hotelone bedroom suiteshort walkpillow menuwasher dryerper daynew zealandhot tubloved this hotelour honeymoonbuffet breakfastamazing viewstown centre
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621 - 625 of 2,043 reviews
Reviewed 21 July 2016 via mobile

We stay in Hotel St Moritz every year and it is always a pleasure. The rooms have a lovely view with comfortable beds. One get the feeling of an Alpine resort when walking into the foyer with the big fireplace and comfortable chairs. Staff helpful...More

Thank Esti S
Response from HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery CollectionResponded 29 July 2016

Dear Esti, Thank you very much for your loyalty and for sharing your wonderful feedback with us. I am delighted you experienced another memorable visit to Hotel St Moritz and enjoyed the charm and atmosphere of the hotel & restaurant. I look forward to sharing...More

Reviewed 20 July 2016 via mobile

We had a beautiful dinner spent with friends & family. Great menu choice Wine List up to date Friendly Staff Nice and cozy Very smart Decor Thank you so much to all the staff whom fussed over everybody that dined that evening. We were well...More

Thank Raiha2510
Response from HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery CollectionResponded 29 July 2016

Good morning, I sincerely appreciate your terrific review on your recent dining experience in our own Lombardi. I am delighted to hear how enjoyable the evening was, from the menu, to our wine selection to the service from our staff. Lombardi has its own Lombardi...More

Reviewed 18 July 2016

This a beautiful hotel with friendly welcoming staff and nothing seems to be too much trouble. Hotel is located close to town centre and everything it has to offer. Bed and pillows were too hard for me but that's a personal thing and no reflection...More

Thank jaangi
Response from HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery CollectionResponded 29 July 2016

Good morning, Thank you very much for sharing your helpful feedback with us. I am so pleased you experienced the warm St Moritz welcome and enjoyed the convenience of our location. I am very sorry and also disappointed to hear of the less than ideal...More

A TripAdvisor Member
1
Reviewed 18 July 2016 via mobile

We stayed here for 7 nights and had a wonderful experience. Check-in was smooth and the staff were very friendly. They were very prompt in answering our requests or questions. A special mention to Alva he was so sweet and caring and looked after us...More

Thank A TripAdvisor Member
Response from HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery CollectionResponded 29 July 2016

Good morning, Thank you very much for taking the time to provide us with your positive feedback. I am thrilled to hear what a memorable experience you had, from the comfort of the rooms to the dining in Lombardi. I sincerely appreciate your comments about...More

Reviewed 18 July 2016

There are many nice things about this hotel: a good location a short walk from most things in Q'Town, a welcoming foyer, great views, friendly staff. However, there are many ways in which it falls short of its brand and its aspirations. Its 'brewed' coffee...More

Thank Travelling_DE
Response from HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery CollectionResponded 20 July 2016

Good morning, Thank you very much for providing us with your disappointing, yet very helpful feedback. I think it’s best that I address each of the issues you highlight, one by one – all of which come with the sincerest of apologies in the first...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$ 142 - US$ 283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Queenstown
#6 Family Hotel in Queenstown
#14 Romantic Hotel in Queenstown
#21 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 142 - US$ 283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Queenstown
#6 Family Hotel in Queenstown
#14 Romantic Hotel in Queenstown
#21 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (789)
Room & Suite (416)
Dining (96)
Pool & Beach (2)
Amenities (8)
Questions & Answers
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applerain
20 May 2018|
AnswerShow all 4 answers
Response from HotelStMoritz | Property representative |
Good morning and thank you for your interest. Parking fee is currently charged at NZD$35 per night, and includes valet service and bottled water daily. Kind regards, Marina Silva Operations Manager
0
Votes
PrettoMauricio
14 November 2017|
AnswerShow all 4 answers
Response from HotelStMoritz | Property representative |
Dear Mauricio, Thank you for your loyalty to AccorHotels and for your enquiry. Unfortunately we do not have a Club Lounge but are committed to deliver a memorable experience. We look forward to welcome you sometime... More
0
Votes
Jennie J
22 October 2017|
AnswerShow all 4 answers
Response from HotelStMoritz | Property representative |
Dear Jennie, We look forward to welcome you for your week long stay. The full buffet breakfast is NZD$39.50 per person and our Get Sorted Breakfast package, which can be purchased from Reception, is NZD$78 for 3 mornings... More
0
Votes
Room Tips
"Ask for rooms facing to the lake, the lowest at the lobby level (the higher the better) not below lobby level."
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"All rooms are quiet but the water view rooms are worth it. So tranquil and beautiful"
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"We had a garden room - bet it's worth paying for a lake view though"
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"Away from air conditioning unit"
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