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6/8/2017 7/8/2017
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    Mercure Resort Queenstown

    Sainsbury Road 9197, Queenstown 50071, New Zealand
    Hotel website
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 165
    US$ 125
    SAVE US$ 40
    US$ 127
    US$ 124
    Traveller (473)
    Room & Suite (185)
    Dining (43)
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    Overview
    • Excellent31%
    • Very good46%
    • Average16%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “lake view” (110 reviews)
    “amazing views” (58 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Mercure Resort Queenstown
    Special Offer: WINTERVENTION
    Hotel deals
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Reviews (1,391)
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    There are newer reviews for Mercure Resort Queenstown
    See the most recent reviews

    421 - 425 of 1,269 reviews

    Reviewed 10 September 2015

    Thank you to all staff who made our first trip to NZ Excellent .. The Staff were ever so friendly always happy to assist , always had smiles on there faces , always ask when we return back from the Ski Field ' how was...More

    Thank katrina r
    Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 11 September 2015

    Thank you for your wonderful, positive review. We are thrilled you enjoyed our teams hospitality and that O' Shaye our Front Office team member really made such a wonderful impression on you. We do look forward to welcoming you back to Mercure on your next...More

    Reviewed 6 September 2015

    The hotel is quite good for the price - nice restaurant and fairly large common areas. Rooms are quite old and bathrooms very dated however all ok for us as we were at the slopes most of the days. Service was very disappointing especially for...More

    Thank Discostuu
    Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 9 September 2015

    Thank you for your review. We are disappointed you were not recognised our one of our most loyal customers. We would like the opportunity to discuss this further with you. Please email me with some details relating to the lack of service you felt you...More

    Reviewed 5 September 2015 via mobile

    This hotel has a stunning location with beautiful views over queenstown. However it is bit old and needs to be done up. The general room was clean enough but the windows were dirty and old so the view could not be appreciated as much. The...More

    Thank vjhandley
    Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 9 September 2015

    Thank you for your review. We are apologise the windows in your room required cleaning. We have started a cleaning programme to rectify this situation and ensure all our windows are able to beautifully display the wonderful location we have. We have also taken note...More

    Reviewed 2 September 2015 via mobile

    Had a great stay here. 3 of us in a shared room, clean and fresh everyday. Good bartender and coffee was sweet too. Concierge were extremely helpful and knew us on first name basis pretty quickly. Taxis between $10 and $15, bus $5.50 each. So...More

    Thank fitzy_15
    Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 9 September 2015

    Thank you for your wonderful positive and informative review. We are pleased you had a comfortable stay in your room and enjoyed the sensational views we offer. Please do return to us in the Summer and enjoy the array of fun activities! Kind regards, Michelle...More

    Reviewed 27 August 2015

    One of my favourite places for views! Our room overlooked the Sound and as the hotel is on an elevated position it made the most of them. The hotel is a little outside of the main town but this, for us, was a bonus as...More

    Thank margaretclincoln
    Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 29 August 2015

    Thank you for your lovely positive review. We are pleased you took advantage of the Connectbus which comes to our door and back every 30 minutes and is so convenient to get to town and back and avoid all the parking challenges. We do hope...More

    Hilton Queenstown Resort & Spa
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    Crowne Plaza Queenstown
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    Novotel Queenstown Lakeside
    3,122 reviews
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    The Rees Hotel & Luxury Apartments
    2,022 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Conference Facilities
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$ 101 - US$ 214 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Business Hotel in Queenstown
    • #24 Luxury Hotel in Queenstown
    • #29 Family Hotel in Queenstown
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 148
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Hotels.com, Booking.com, Expedia, ACCOR, Orbitz, Agoda, Hotwire, getaroom.com, Travelocity and HotelQuickly so you can book your Mercure Resort Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Otago Region >
    • Queenstown
    • Also Known As
    • Mercure Resort Queenstown Hotel Queenstown ,
    • Mercure Hotel Queenstown ,
    • Mercure Queenstown
    Add Photo Photos
    Traveller (473)
    Room & Suite (185)
    Dining (43)
    Pool & Beach (14)
    Hotel & Grounds (252)
    Bathroom (23)
    Business Centre & Event Rooms (5)
    Nearby
    The Rees Hotel & Luxury Apartments
    2,022 reviews
    4.07 km away
     
    Hilton Queenstown Resort & Spa
    2,669 reviews
    7.10 km away
     
    Novotel Queenstown Lakeside
    3,122 reviews
    1.94 km away
     
    Crowne Plaza Queenstown
    1,442 reviews
    1.55 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    20jaredt
    13 July 2017|
    Answer
    Response from theoldone | Reviewed this property |
    They were really helpful and store cases so I can't see why not. They really do like to please.
    0
    Votes
    chillimama23
    14 May 2017|
    AnswerShow all 5 answers
    Response from MQR | Property representative |
    Thank you for considering Mercure Queenstown for your stay. The no 9 bus service starts at 07:05 and they continue to go to town and back till 22:45. They offer a special price of $7 for return fare from the Mercure hotel to... More
    1
    Vote
    Pankaj T
    30 December 2016|
    AnswerShow all 4 answers
    Response from Simon H | Property representative |
    Dear Pankaj T Thank you for your email, the hotel is actually on the bus route for the local bus and the bus stops at the front door of the hotel. Depending upon what attraction you wish to do - some companies pick up... More
    0
    Votes
    Room Tips
    "If you're a light sleeper, ask for a room closer to the reception desk. On the other side of the hotel..."
    Read review
    "Request a room on a higher floor to avoid all of the noise"
    Read review
    "Lake view room"
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    "Worth paying extra for lakefront room. If you can get something further away from the lift it would be..."
    Read review
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