We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Mercure Resort Queenstown

MercureUS$ 73*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Mercure Resort Queenstown
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,355 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Mercure Resort Queenstown
See the most recent reviews
Showing 1,235: English reviews
Wollongong, Australia
Reviewed 29 July 2015

My family & I only stayed here for one night that turned out to be the coldest night in Queenstown in the last 60 years since recording commenced. The staff were very friendly & welcoming. I was most impressed when they told me, upon arrival that they had received my email & had made arrangements so that my wheat, egg...

 Report
Helpful?
1Thank BulliBeachBum_13
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your wonderful review. We are thrilled our staff really took the time and care to acknowledge your daughters special requirements and recognise you with true hospitality. We do hope you return to us in the future next time in Queenstown, Kind regards, Michelle Dent, Mercure Queenstown.

Queensland, Australia
Reviewed 27 July 2015

This hotel was a short drive from the main centre of town. They have the local yellow bus leaves from the front door every half hour. It is cheaper to get a go card and top it up. The staff were very friendly, very helpful and very pleasant. Could not complain about a single one of them. The food was...

 Report
Helpful?
Thank Sharon Lesley W
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your review. We are thrilled you enjoyed our service and hospitality on your recent stay. We are especially pleased you enjoyed dinner at the Vista Restaurant and have taken note of your feedback regarding Breakfast. Just to clarify we certainly do offer access to our VISTA Restaurant for disabled guests. We are disappointed and apologise sincerely you...

Perth, Australia
Reviewed 25 July 2015 via mobile

Only stayed one night. The view is magnificent but the hotel is a decent walk from town up a huge hill . Do not stay here unless you are prepared to use the bus or have a car. Breakfast was average. We would recommend staying closer to town if you plan on going out in the evening. Bar made a...

 Report
Helpful?
Thank natclay
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your review. For our future guests please note we have a payable bus service every 30 minutes to town and back and this avoids the parking challenges in the CBD. By being 3 minutes drive from town we are also afforded the most sensational views. Kind regards, Michelle Dent, Mercure Queenstown

Sydney, Australia
Reviewed 19 July 2015

I booked through a travel agent, which is not my usual method so I was a bit nervous. The deal the agent got was quite cheap, so I was not sure what I was getting myself into! However, I was very happy with the hotel in general. My room was spacious but warm, the bed was amazingly comfy, and the...

 Report
Helpful?
1Thank KaraSian
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your lovely positive review. We are so pleased the renovations didn’t impact your stay. We are all completed now and look forward to welcoming you back to see the finished product! Come back soon, Kind regards, Michelle Dent, Mercure Queenstown

Chicago, Illinois
Reviewed 17 July 2015

(actual trip date: September 2010) Loved the views from the hotel - both from the dining area and the room. friendly staff. This was not tourist season, so it was very quiet. It was a litte far from town, however, there as bus service.

 Report
Helpful?
Thank 53Ruta_R
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your positive review. We hope you return to us on your next trip to NZ. Kind regards, Michelle Dent, Mercure Queenstown

Darwin, Australia
Reviewed 15 July 2015

A friend and I stayed at the resort for 10 nights during the peak of ski season and we couldnt have been happier. From the friendly and helpful staff (special mentions to Karen and Luca behind the bar, who were happy to listen to our crap talk and Alfredo behind the desk for giving us some local tips) to the...

 Report
Helpful?
Thank Paul S
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your review of your stay. We are pleased you enjoyed your stay overall and that you will return to us – this is the best review comment!! We look forward to welcoming you back, Kind regards, Michelle Dent, Sales Manager

Brisbane
Reviewed 8 July 2015

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank LamboBrisbane
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Auckland Region, New Zealand
Reviewed 8 July 2015

Amazing food in Vista, place has been painted etc too so it looks amazing! The view is just epic though, you need to see it! (Breakfast services was average but owell). I have been a couple of times to this hotel and have just booked my wedding there, I love it!

 Report
Helpful?
Thank Jessil01
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Dear Jess, thank you for your review. We are excited to be hosting your wedding in the New Year and look forward to seeing you again soon! Kind regards, Michelle Dent, Mercure Queenstown

Christchurch, New Zealand
Reviewed 5 July 2015

First time staying at this Hotel, we booked online and requested a lake view, that way no room deposit was required, arrived at the airport and just used the local Connecta bus line to get to the hotel which worked well. We were greeted at reception by staff who were very pleasent, we had to wait a short time for...

 Report
Helpful?
Thank Dave K
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your review. We apologise for the housekeeping delays and have addressed this with our team. We are very pleased you enjoyed the hotels, staff, cuisine and Lounge bar atmosphere and views. Please come back and enjoy the fantastic views on your next trip to Queenstown! Kind regards, Michelle Dent, Mercure Queenstown

Brisbane, Australia
Reviewed 4 July 2015 via mobile

Firstly the beds were AMAZING. I actually tried to find the name of the mattress but sadly couldn't find it. We had a newly renovated room and it was nice and modern. However a few things hadn't been completed but when I mentioned them they rectified it while we were out during the day so that was good. We had...

 Report
Helpful?
Thank Anthony C
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your review. We are especially pleased you enjoyed your night’s sleep – the most important thing! We have now completed our refurbishment and are confident all the minor issues are now addressed. Please come back and enjoy the fantastic views on your next trip to Queenstown! Kind regards, Michelle Dent, Mercure Queenstown

492 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (443)
Viewed
Room/Suite (85)
Viewed
View from Room (73)
Viewed
Hotel & Grounds (43)
Viewed
Pool/Beach Area (14)
Viewed
Dining (37)
Viewed
Business Centre/Function Rooms (2)
Viewed
Bathroom (21)
Viewed
Other (168)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (49)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (17)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (6)
Viewed
Other (17)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Queenstown hotels
1.9 km away
Novotel Queenstown Lakeside
Novotel Queenstown Lakeside
#22 of 58 in Queenstown
3,073 reviews
1.3 km away
Hotel St Moritz Queenstown - MGallery Collection
7.1 km away
Hilton Queenstown Resort & Spa
Show Prices
Show Prices
Show Prices
0.3 km away
Heritage Queenstown
Heritage Queenstown
#23 of 58 in Queenstown
1,516 reviews
2.8 km away
Pounamu Apartments
Pounamu Apartments
#11 of 58 in Queenstown
1,371 reviews
7.2 km away
DoubleTree by Hilton Hotel Queenstown
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Resort Queenstown is located on a unique vantage point overlooking the Lake Wakatipu and the Remarkables Mountains. The hotel features 148 spacious rooms with either Lake or Garden views. Accommodation rooms feature broadband internet, coffee and tea making facilities ,in room safes. Facilities include an outdoor swimming pool, spa pool, sauna and gymnasium. Vista a la carte Restaurant, the Lounge Bar, three flexible conference rooms and a winter and summer sports storage room. Complimentary car parking. ... more   less 

Additional Information about Mercure Resort Queenstown

Address: Sainsbury Road 9197, Queenstown 50071, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: ₹ 4,729 - ₹ 12,732 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Resort Queenstown 4*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Expedia, Hotwire, Travelocity, Priceline, Hotels.com, Orbitz, getaroom.com, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Mercure Resort Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Resort Queenstown Hotel Queenstown
Mercure Hotel Queenstown
Mercure Queenstown
Hotel Style:
#14 Business Hotel in Queenstown
#24 Luxury Hotel in Queenstown
#29 Family Hotel in Queenstown
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Resort Queenstown staff and other travellers.
12 questions
Ask a question

See all questions (12)

Questions? Get answers from Mercure Resort Queenstown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake view on the 3rd floor”
EmmaL827, 10 May 2017 | Read review
“A room with a view of Lake Wakatipu!”
FelicityJohannesburg, 18 Apr 2017 | Read review
“Request an upper floor, room 402 was great”
  • 402
jakebrake54, 14 Apr 2017 | Read review
“Ask for room facing the water; sign up for loyalty program for free wifi.”
732adim, 12 Apr 2017 | Read review
“Lake facing if you can book early and it is expensive”
Drsabharwal, 12 Apr 2017 | Read review
5 of 5
Mercure
US$ 73* /night
View Deal
TripAdvisorUS$ 73
AMOMAUS$ 167
Booking.comUS$ 73
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates