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Mercure Resort Queenstown

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Mercure Resort Queenstown
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1,289 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Resort Queenstown
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Showing 1,178: English reviews
Slough, United Kingdom
Reviewed 4 weeks ago

Arrived in October 2016 just for the one night. Helpful reception and an upgrade to a room with a stunning view of the lake. room was enormous with plenty of space. We had drinks in the bar and on the terrace and we ate in the restaurant. All very good but the mains came as we were just finishing starters...

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Thank Stanley_1986
Reviewed 4 weeks ago

Probably the best view in Queenstown. Staff is super helpful and they truly go out of their way to make your stay wonderful. Stayed here for the new years and would like to call out Prathamesh and Akash from the hospitality staff for their delightful service. Keep up the good job! :)

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Thank Saurabh K
Canberra
Reviewed 4 weeks ago

Review collected in partnership with Accorhotels.com
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Thank rohit512
Sydney, Australia
Reviewed 4 weeks ago

Although we began our holiday with a few issues, we enjoyed our stay at Mercure Resort Queenstown, NZ. The hotel is ideally located and our room overlooked the stunning glacial lake, surrounded with mountains. The staff was warm and welcoming. The only area where you can improve is the food menu which is rather limited. All in all, a great...

Review collected in partnership with Accorhotels.com
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1Thank 889joycer
Dunedin, New Zealand
Reviewed 5 weeks ago

Staff were very professional, friendly and helpful. Very impressive restaurant and lounge bar area. Rooms very nice with beautiful views. Parts of it are dated, however this is not a major issue, and the big windows with the lovely views make up for that. Swipe cards did not always work however staff dealt with this immediately. Some parts were not...

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Thank sjhampton58
Mumbai, India
Reviewed 5 weeks ago

The hotel has definitely got a perfect view of the lake. The resort looked little short staffed however, everyone were pretty helpful and attended to all sort of queries. The staff at reception were wonderful and attended to all the requirements be it activity booking, housekeeping, helping with bags, etc. Gurpreet at the reception helped us generously while i lost...

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Thank pswetaagarwal
Reviewed 5 weeks ago via mobile

I am sitting on the balcony of my hotel room (room 011) writing this review and I'm having a hard time staying focused on the task because the views are so breathtakingly gorgeous! The room is large and well appointed (including very effective room-darkening blinds that help with those long summer days when the sun rises very early and sets...

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Thank Geoff G
Sydney, Australia
Reviewed 5 weeks ago

Nice neat and clean room. Very good customer service. Staff at the reception was very co-operative and helpful. Location of the hotel is very good. It was good value for the money and had a very satisfying stay at the hotel.

Review collected in partnership with Accorhotels.com
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Thank ahlawat_bijendra
Reviewed 18 January 2017 via mobile

My friend and I stayed here for 4 days in September and couldn't have wished for a better place to call home on our adventure. The hotel itself is stunning with the most beautiful views from our window. The staff went above and beyond to make my friend and I feel like queens. The restaurant food was the best in...

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Thank ddemers85
A TripAdvisor Member
Level Contributor
14 reviews
7 hotel reviews
Reviewed 17 January 2017 via mobile

Having been in NZ for 3 weeks this was the oldest most dated room. It did the job, but it just felt old. The TV was dated and reception poor, there were only 5 or 6 channels available. No free wi-fi either. My room was quite a walk from the lobby and when I used the guest laundry I think...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Resort Queenstown is located on a unique vantage point overlooking the Lake Wakatipu and the Remarkables Mountains. The hotel features 148 spacious rooms with either Lake or Garden views. Accommodation rooms feature broadband internet, coffee and tea making facilities ,in room safes. Facilities include an outdoor swimming pool, spa pool, sauna and gymnasium. Vista a la carte Restaurant, the Lounge Bar, three flexible conference rooms and a winter and summer sports storage room. Complimentary car parking. ... more   less 

Additional Information about Mercure Resort Queenstown

Address: Sainsbury Road 9197, Queenstown 50071, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: ₹ 5,589 - ₹ 16,960 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Resort Queenstown 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Mercure Resort Queenstown Hotel Queenstown
Mercure Hotel Queenstown
Mercure Queenstown
Hotel Style:
#14 Business Hotel in Queenstown
#24 Luxury Hotel in Queenstown
#29 Family Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Resort Queenstown staff and other travellers.
12 questions
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Waikerie, Australia
2 months ago
Bethany Beach, Delaware
Sacramento, California
10 months ago

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Questions? Get answers from Mercure Resort Queenstown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep away from lift that dings on arrival.”
 of 5 bubbles williamrV1270KQ, 13 Feb 2017 | Read review
“lake view the best”
 of 5 bubbles robertbL8416XK, 9 Feb 2017 | Read review
“Don't go to this hotel”
 of 5 bubbles AHibby, 28 Jan 2017 | Read review
“Go with the lake view rooms. We had one on floor 0 and 1 and both were great.”
  • Hidden in the clouds are the Remarkables. Scenery always changing!
 of 5 bubbles farminventor, 25 Jan 2017 | Read review
“Go for a room with a lake view - it's worth the extra”
 of 5 bubbles AndrewM823, 24 Jan 2017 | Read review
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