We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
6/8/2017 7/8/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Mercure Resort Queenstown

    Sainsbury Road 9197, Queenstown 50071, New Zealand
    Hotel website
    Save
    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 255
    US$ 126
    SAVE US$ 129
    US$ 255
    US$ 126
    SAVE US$ 129
    US$ 255
    US$ 126
    SAVE US$ 129
    Traveller (472)
    Room & Suite (185)
    Dining (43)
    Novotel Queenstown Lakeside
    3,120 reviews
    #21 of 58 hotels in Queenstown
     
    Hilton Queenstown Resort & Spa
    2,667 reviews
    #18 of 58 hotels in Queenstown
     
    Heritage Queenstown
    1,552 reviews
    #22 of 58 hotels in Queenstown
     
    Scenic Suites Queenstown
    881 reviews
    #24 of 58 hotels in Queenstown
     
    Overview
    • Excellent30%
    • Very good47%
    • Average16%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “lake view” (110 reviews)
    “amazing views” (58 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Mercure Resort Queenstown
    Special Offer: WINTERVENTION
    Hotel deals
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
    Novotel Queenstown Lakeside
    3,120 reviews
    #21 of 58 hotels in Queenstown
     
    Hilton Queenstown Resort & Spa
    2,667 reviews
    #18 of 58 hotels in Queenstown
     
    Heritage Queenstown
    1,552 reviews
    #22 of 58 hotels in Queenstown
     
    Scenic Suites Queenstown
    881 reviews
    #24 of 58 hotels in Queenstown
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from US$ 126.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Queenstown hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "ddedf32e7cd149af9a4002677c91dc25", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256491,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32469879],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":126,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"ddedf32e7cd149af9a4002677c91dc25","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":255,"lowestMetaPrice":126,"additionalPartner":false,"highestMetaPriceDisplay":255,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":255,"lowestMetaPrice":126,"highestMetaPriceDisplay":255,"hotelName":"Mercure Resort Queenstown","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImRkZWRmMzJlN2NkMTQ5YWY5YTQwMDI2NzdjOTFkYzI1IiwiQUlLIjoiYjI2YWIyNjhjYjg5NDZjNDg4ZDRmOTYyOTU1MDA4M2EifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "US$ 126", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32699587":"Expedia","65671691":"Hotwire","68931002":"CancelonIB","32469879":"BookingCom","109226123":"HotelsCom2IB","64695344":"AccorIB","53924525":"TravelocityEWS","78845215":"OrbitzEWS","79397637":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    50
    Reviews (1,388)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for Mercure Resort Queenstown
    See the most recent reviews

    21 - 25 of 1,266 reviews

    Reviewed 16 June 2017

    As a returning guest, it's always good to see the improvements such as the gym equipment having been updated. I was efficiently informed about my stay, room number etc. I was offered help with our bags and a staff member brought out the trolley and...More

    Thank David G
    Response from Simon H, General Manager at Mercure Resort QueenstownResponded 3 weeks ago

    Dear David G Thank you for chossing to stay with us again and we very much appreciate your comments regarding your stay at the Mercure Queenstown Resort. It is always a pleasure to receive positive and constructive feedback from our valued return guests. Indeed the...More

    Reviewed 14 June 2017 via mobile

    We had the privilege of staying at Mercure on our last night in the South Island. The staff was incredibly friendly and professional. We loved the scavenger hunt that they provide for kids. My son had a great time searching the hotel and finding the...More

    Thank Rick T
    Response from Simon H, General Manager at Mercure Resort QueenstownResponded 3 weeks ago

    Dear Rick T Thank you very much for your wonderful comments regarding your stay with us. The team will be delighted that you enjoyed their service and their friendly outgoing nature. Great feedback from your son regarding the Scavenger Hunt, in this day and age...More

    Reviewed 12 June 2017

    This hotel was good value for money, we paid $NZ145 for 3 adults (2 x queen bed in same room). It was a typical quality hotel room with a lovely view overlooking the lake and Queenstown, although is a little away from the shops and...More

    Review collected in partnership with Mercure Hotels
    2  Thank Ruth V
    Reviewed 12 June 2017

    This hotel is a good bargain for the price we paid versus the value we got. The cheaper range of room comes with 2 queens bed, although we only need one. I strongly recommend you to book a lake view room with a little bit...More

    Thank Greenaska
    Reviewed 5 June 2017 via mobile

    We stayed 2 nights at the hotel. At best a three star hotel. The room and the bathroom are in need of major maintenance with cleanliness much to be desired. The hotel is uphill from the town center and you would need a car to...More

    Thank Bharatnz
    Response from Simon H, General Manager at Mercure Resort QueenstownResponded 8 June 2017

    Dear Bharatnz Thank you for taking the time to tell us about your experience at the Mercure Queenstown Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a...More

    Novotel Queenstown Lakeside
    3,120 reviews
    #21 of 58 hotels in Queenstown
     
    Hilton Queenstown Resort & Spa
    2,667 reviews
    #18 of 58 hotels in Queenstown
     
    Heritage Queenstown
    1,552 reviews
    #22 of 58 hotels in Queenstown
     
    Scenic Suites Queenstown
    881 reviews
    #24 of 58 hotels in Queenstown
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Conference Facilities
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$ 104 - US$ 214 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Business Hotel in Queenstown
    • #25 Luxury Hotel in Queenstown
    • #29 Family Hotel in Queenstown
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 148
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, ACCOR, Priceline, TripOnline SA, Hotwire, Travelocity, getaroom.com, Cancelon and HotelQuickly so you can book your Mercure Resort Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Otago Region >
    • Queenstown
    • Also Known As
    • Mercure Resort Queenstown Hotel Queenstown ,
    • Mercure Hotel Queenstown ,
    • Mercure Queenstown
    Add Photo Photos
    Traveller (472)
    Room & Suite (185)
    Dining (43)
    Pool & Beach (14)
    Hotel & Grounds (251)
    Bathroom (23)
    Business Centre & Event Rooms (5)
    Nearby
    Rydges Lakeland Resort Hotel Queenstown
    2,029 reviews
    1.09 km away
     
    Hotel St Moritz Queenstown - MGallery Collection
    1,866 reviews
    1.25 km away
     
    Azur
    299 reviews
    .96 km away
     
    Peppers Beacon Queenstown
    1,270 reviews
    1.18 km away
     
    Nearby Restaurants
    Atlas Beer Cafe
    567 reviews
    1.57 km away
    Vknow
    550 reviews
    .46 km away
    Public Kitchen & Bar
    809 reviews
    1.57 km away
    Lombardi
    294 reviews
    1.27 km away
    Nearby Attractions
    Creative Queenstown Arts & Crafts Market
    18 reviews
    1.61 km away
    Lasseters Wharf Casino
    43 reviews
    1.61 km away
    Tiki Trail
    10 reviews
    .85 km away
    One Mile Power House
    8 reviews
    1.35 km away
    Ask a question
    Questions & Answers
    20jaredt
    13 July 2017|
    Answer
    Response from theoldone | Reviewed this property |
    They were really helpful and store cases so I can't see why not. They really do like to please.
    0
    Votes
    chillimama23
    14 May 2017|
    Answer Show all 5 answers
    Response from MQR | Property representative |
    Thank you for considering Mercure Queenstown for your stay. The no 9 bus service starts at 07:05 and they continue to go to town and back till 22:45. They offer a special price of $7 for return fare from the Mercure hotel to... More
    1
    Vote
    Pankaj T
    30 December 2016|
    Answer Show all 4 answers
    Response from Simon H | Property representative |
    Dear Pankaj T Thank you for your email, the hotel is actually on the bus route for the local bus and the bus stops at the front door of the hotel. Depending upon what attraction you wish to do - some companies pick up... More
    0
    Votes
    Room Tips
    "Request a room on a higher floor to avoid all of the noise"
    Read review
    "Lake view room"
    Read review
    "Worth paying extra for lakefront room. If you can get something further away from the lift it would be..."
    Read review
    "WE booked a garden view but we stayed there twice and was upgraded both times to a lakeview room. I imagine..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing