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Mercure Resort Queenstown

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Traveller (607)
Room & Suite (337)
Dining (99)
Overview
  • Excellent31%
  • Very good46%
  • Average16%
  • Poor5%
  • Terrible2%
Travellers talk about
“a lake view room”(64 reviews)
“steep hill”(61 reviews)
“amazing views”(60 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Mercure Resort Queenstown
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Mercure Resort Queenstown
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Reviews (1,585)
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1,451 results
Traveller rating
467
634
236
76
38
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LanguageEnglish
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467
634
236
76
38
Show reviews that mention
All reviewsa lake view roomsteep hillamazing viewsbus servicepublic buslake wakatiputown centrebuffet breakfastroom was spaciousan upgradenew zealandshort drivestayed here for nightssouth islandvistaaccorgym
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1 - 5 of 1,451 reviews
Reviewed 3 days ago

We stayed at the Mercure Queenstown on a family holiday. Its a nice resort hotel with all the comforts. The rooms are big and nice with some beautiful views of the lake. The staff is friendly and helpful. Its located a bit away from the...More

Thank 302-globe-trotter
Hotel's Favourite
Reviewed 26 July 2018

Friendly rapid and professional welcome from the young lady on the front desk.Bags taken and everything about the hotel carefully explained. Room was spacious and clean and for a cold winters night lovely and warm .A welcoming note and the fact the heat pump was...More

1  Thank bugsey23
Response from MQR, General Manager at Mercure Resort QueenstownResponded 1 August 2018

Dear bugsey23, Thank you for your wounderful review of your experience at the Mercure Queenstown Resort. You have noted many positive attributes of the hotel and we always appreciate kind words towards our staff and service as we pride ourselves on our customer service. We...More

Reviewed 4 days ago via mobile

Stayed here for a week. Just out of town but the view was fantastic. Had several meals and for the most part they were great. Rooms were clean and well kept! Staff were fantastic and assisted however they could. We will be back!

Thank Shane R
Reviewed 1 week ago

The location was a little out of town, but the hotel makes up for it by the fantastic views, so very quiet and super friendly staff. The breakfast was a little hohum, same old things for a buffet and the staff were really stretched during...More

Review collected in partnership with Accorhotels.com
Thank 101lyndaw
Reviewed 1 week ago

One of the reception staff at the desk on Monday 10 September went out of his way to change our room when it didn't meet our expectations and to find us a car park when the resort was full. He made our stay so much...More

1  Thank Debbie K
View more reviews
About
Description
Mercure Resort Queenstown is located on a unique vantage point overlooking the Lake Wakatipu and the Remarkables Mountains. The hotel features 148 spacious rooms with either Lake or Garden views. Accommodation ...More rooms feature broadband internet, coffee and tea making facilities ,in room safes. Facilities include an outdoor swimming pool, spa pool, sauna and gymnasium. Vista a la carte Restaurant, the Lounge Bar, three flexible conference rooms and a winter and summer sports storage room. Complimentary car parking. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Air Conditioning
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Business
,
Family
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
148
Price range
US$ 93 - US$ 203 (Based on Average Rates for a Standard Room)
Also Known As
Mercure Resort Queenstown Hotel Queenstown
,
Mercure Hotel Queenstown
,
Mercure Queenstown
Location
New Zealand > South Island > Otago Region > Queenstown
Photos
Traveller (607)
Room & Suite (337)
Dining (99)
Pool & Beach (48)
Amenities (13)
Business Centre & Event Rooms (2)
Nearby
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Esplanade Queenstown
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Nearby RestaurantsSee all 283 restaurants in Queenstown
Vknow
618 reviews
.46 km away
Atlas Beer Cafe
689 reviews
1.57 km away
Lombardi
350 reviews
1.27 km away
Public Kitchen & Bar
1,074 reviews
1.57 km away
Nearby AttractionsSee all 383 attractions in Queenstown
Moke Lake
319 reviews
1.09 km away
Tiki Trail
74 reviews
.85 km away
Sunshine Bay Walk
48 reviews
1.26 km away
One Mile Power House
12 reviews
1.34 km away
Questions & Answers
Ask a question
psshshedohair
20 August 2018|
AnswerShow all 3 answers
Response from Andy W | Reviewed this property |
Yes
0
Votes
melange321
17 June 2018|
AnswerShow all 6 answers
Response from pritchard8024 | Reviewed this property |
yes plenty of free parking out front of the hotel in their carpark
0
Votes
20jaredt
13 July 2017|
AnswerShow all 3 answers
Response from Francis S | Reviewed this property |
yes there were ski storrages so there would be bike storages too
0
Votes
Room Tips
"get a room close to the pool and heated spas."
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"Room above ground level are better"
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"Superior Lake view room had an amazing view"
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"Pay for the lake view"
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