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Heritage Queenstown

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Heritage Queenstown
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1,471 Reviews from our TripAdvisor Community

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There are newer reviews for Heritage Queenstown
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Showing 1,411: English reviews
Sydney, Australia
Reviewed 14 September 2015

The views were stunning, staff were friendly and very accommodation. Being the last leg of our honeymoon we really enjoyed the vibe the hotel had given. Thank you very much to the heritage team! we look forward to our next trip to Queenstown.

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Helpful?
Thank Joseph S
Donna S, General Manager at Heritage Queenstown, responded to this review

Good morning Joseph S Thank you for taking the time to offer your feedback on your recent stay with us. It is wonderful to hear that you chose to stay with us for part of your honeymoon and that you enjoyed your stay. I will pass on your kind words to the team. I look forward to welcoming you back...

Brisbane, Australia
Reviewed 13 September 2015 via mobile

Having stayed at Heritage before I didn't hesitate to recommend we stay again when visiting with friends in August and we weren't disappointed. Stunning views and short walk to town. Staff went out of their way to make our stay a memorable one. Highly recommended.

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Thank Di P
Donna S, General Manager at Heritage Queenstown, responded to this review

Good morning Di P Thank you for taking the time to offer your feedback on your recent stay with us. It is wonderful to hear you chose to return on your most recent visit to Queenstown. It is great to hear that you enjoyed the views and found our so helpful. I look forward to welcoming you back to the...

Adelaide, Australia
Reviewed 13 September 2015

I booked my stay in August and September 2015 as a solo traveler. I flew in on an early flight and after taking a bus to the hotel who's stop is conveniently located opposite the hotel, I proceed to the reception. The check in was really fast and professional, the receptionist friendly and smiling. As it was only 10h, I...

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Helpful?
Thank PhilippeJean
Donna S, General Manager at Heritage Queenstown, responded to this review

Good morning PhilippeJean Thank you for taking the time to offer your feedback on your recent stay with us. It is wonderful to hear you enjoyed your stay and you chose to stay with us for an extra two nights. I will pass on your kind words to the team. I look forward to welcoming you back to the hotel...

Phuket, Thailand
Reviewed 12 September 2015

Arrived to a nice warm reception area in the middle of winter, greeted with a smile from the helpful Alyson on the front desk who promptly checked us in and gave us the relevant information we needed, even booked us some activities. Room was spacious and clean....used the pools and spa area which were again well looked after. Very good...

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Helpful?
Thank Danneau1010
Donna S, General Manager at Heritage Queenstown, responded to this review

Good morning Danneau1010 Thank you for taking the time to offer your feedback on your recent stay with us. It is fantastic to hear you enjoyed your stay and found some time to relax in the spa. I will pass on your kind words to Alyson and the team. I look forward to welcoming you back to the hotel in...

Melbourne, Australia
Reviewed 11 September 2015

My now fiance` & I stayed here just in August and we had a delux room. I would consider this property well suited to couples. My first impressions of the room however were not great. I did think the room would be bigger. But we still did have an enjoyable time & everything you need was right on site. I...

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Helpful?
Thank MrsTepeTravels
Donna S, General Manager at Heritage Queenstown, responded to this review

Good morning becaustralian Thank you for taking the time to offer your feedback on your recent stay with us at the Heritage Queenstown. It is great to hear you enjoyed your stay and some peace and quiet. I do hope I can welcome to back in to the hotel in the near future. Kind regards Donna Stewart General Manager

Canberra
Reviewed 11 September 2015

Accommodation was Heritage Queenstown was great, we received a queen sized bed and two singles (on either side of the queen sized bed). The room was clean and suited our needs for the evening. Only negative was the bath, it was lovely and hot, but had a self-emptying feature so once in the bath the water diminished until it was...

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Helpful?
Thank CanberraChicken
Donna S, General Manager at Heritage Queenstown, responded to this review

Good morning CanberraChicken Thank your for taking the time to offer your feedback on your recent stay with us at the Heritage Queenstown. It is great to hear you enjoyed your stay with us and our staff so friendly and helpful. I have passed on your comments regarding the bath to our Executive Housekeeper to follow up. I look forward...

Broadbeach, Australia
Reviewed 11 September 2015

This is a lovely place to stay,although a bit out of town but not a problem if you've got a car. The staff were super friendly and very helpful with advice,the room was large the bed very comfortable,the only downside was that there was a cold draft coming through the veranda doors and also I can't understand why in such...

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Thank Ridgie14
Donna S, General Manager at Heritage Queenstown, responded to this review

Good morning Ridgie14 Thank you for taking the time to offer your feedback on your recent stay with. It is great to hear you enjoyed your stay with us and found our staff so friendly. I will pass on your kind words to the team. I look forward to welcoming you back to the hot in the near future. Kind...

Melbourne, Australia
Reviewed 10 September 2015

Fantastic Hotel. My Sister held her Wedding at The Heritage with most of my immediate family staying there for several days too. No one had a bad thing to say. Rooms were nice and clean, bathrooms felt modern - bed's very comfortable. In terms of facilities I never used the spa but I frequented the gym and whilst fairly simply...

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Helpful?
Thank Ryan E
Donna S, General Manager at Heritage Queenstown, responded to this review

Good morning Ryan E Thank you for taking the time to offer your feedback on your recent stay with us. It is wonderful to hear you and your family enjoyed your stay for this very special occasion. Please accept my apologies for the early morning noise, I have passed on your comments to our Executive Housekeeper to follow up. Kind...

Auckland Region, New Zealand
Reviewed 10 September 2015

We stayed for 5 nights in a 2 Bedroom Suit & it was awesome to be able to have a spa & a sauna after skiing all day & relax in the bar, great staff & the room was perfect size for family of 4.Thanks Heeps!! We will definitely be staying there next season :-)

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Thank Stuart T
Donna S, General Manager at Heritage Queenstown, responded to this review

Good morning Stuart T Thank you for taking the time to offer your feedback from your recent stay with us. It is great to hear you enjoyed your stay and found some time to enjoy the spa. I look forward to welcoming you back to the hotel in the near future. Kind regards Donna Stewart General Manager

Hobart, Australia
Reviewed 10 September 2015

Where do we start, for our 7 day stay, from the moment we walked thru the beautiful entrance to a very welcoming smile and hello, our booking was checked and processed very quickly, our room was not configured to twin but was very quickly fixed whilst we sat and had hot chocolates and marshmallows, they took our bags straight up...

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Helpful?
Thank Beemacat
Donna S, General Manager at Heritage Queenstown, responded to this review

Good morning Beemacat Thank you for taking the time to offer your feedback on your recent stay with us. It is wonderful to hear you enjoyed your stay. I will pass on your kind words to Fiona from Reception and the team. I look forward to welcoming you back to the hotel in the near future. Kind regards Donna Stewart...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Heritage Hotel Queenstown is has a ski lodge style building constructed from stone & Cedar, standing proud above the shores of Lake Wakatipu, with views of the majestic Remarkables Mountain Range. The main lodge building holds leisure facilities, bar and restaurant which is open for breakfast, lunch and dinner. The property also features a secure ski and snowboard storage area. ... more   less 

Additional Information about Heritage Queenstown

Address: 91 Fernhill Rd | P O Box 648, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: ₹ 8,306 - ₹ 20,862 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Queenstown 4.5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Heritage Queenstown Hotel Queenstown
Heritage Hotel Queenstown
Queenstown Heritage Hotel
Hotel Style:
#4 Spa Hotel in Queenstown
#6 Business Hotel in Queenstown
#8 Family Hotel in Queenstown
#21 Romantic Hotel in Queenstown
#22 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Queenstown staff and other travellers.
17 questions
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Questions? Get answers from Heritage Queenstown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back side have a forest view with creek sounds. Many of the front rooms are pool/patio facing. Pick what you like.”
 of 5 bubbles foodiefool_10, 19 Mar 2017 | Read review
“Rooms facing the lake have stunning views worth it if you can afford the extra cost.”
 of 5 bubbles 452hilaryg, 18 Mar 2017 | Read review
“If you have trouble with stairs, avoid top floors as lifts don't go all the way.”
 of 5 bubbles bandr2016, 11 Mar 2017 | Read review
“Lakeside view”
 of 5 bubbles diana_hodgetts, 9 Mar 2017 | Read review
“Ask for a lake view”
 of 5 bubbles coline718, 8 Mar 2017 | Read review
5 of 5