We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Heritage Queenstown

Save
Traveller (541)
Room & Suite (446)
Pool & Beach (29)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent46%
  • Very good38%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“forest wing”(55 reviews)
“lake view”(104 reviews)
“deluxe room”(27 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$ 127.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Queenstown hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e647045dfab04d09a8c3c7d55f5e7e94", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256489,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[54219309],"additionalContentIds":[],"pollCount":0,"checkin":{"day":10,"month":6,"year":2018},"checkout":{"day":11,"month":6,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":127,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"e647045dfab04d09a8c3c7d55f5e7e94","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":131,"lowestMetaPrice":127,"additionalPartner":false,"highestMetaPriceDisplay":131,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":131,"lowestMetaPrice":127,"highestMetaPriceDisplay":131,"hotelName":"Heritage Queenstown","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImU2NDcwNDVkZmFiMDRkMDlhOGMzYzdkNTVmNWU3ZTk0IiwiQUlLIjoiYWU3NTE0MTc2Yjk5NGY3MmFhY2Y3ZTllZGQ2ODU1Y2IifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "10/06/2018", "checkOut": "11/06/2018", "lowestPrice": "US$ 127", "hasDates": true, "hacComplete": true, "contentIdMappings": {"54219309":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,707)
There are newer reviews for Heritage Queenstown
See the most recent reviews
Filter reviews
1,632 results
Traveller rating
717
621
204
59
31
Traveller type
Time of year
LanguageEnglish
More languages
717
621
204
59
31
Show reviews that mention
All reviewsforest winglake viewdeluxe roomfamily roomin townbuffet breakfastopen firespa poolsteep hillunderground parkingnew zealandquiet locationwashing machinesmall balconymilford soundamazing viewssouth island
FilterEnglish
Updating list...
21 - 25 of 1,632 reviews
Reviewed 22 March 2018 via mobile

We stayed at this hotel for 3 nights and found the staff, rooms and food excellent. I struggled to eat main course meals in NZ and after the first night the staff remembered and accepted my order for a starter and a dessert only! The...More

Thank MrsPeonie
Response from GMQueenstown, General Manager at Heritage QueenstownResponded 2 April 2018

Good morning MrsPeonie, Thank you for taking the time to leave your feedback following your recent stay. It is brilliant to hear that you enjoyed the restaurant and our team provided you with the high levels of service that we pride ourselves on. I will...More

Reviewed 18 March 2018

We stayed in the Heritage for 5 nights. The room we were in, had a wonderful view of the lake. To wake up every morning looking at the Remarkables is definitely one of the best sights you could ever wish to see. On Day 3...More

Thank Andrew M
Response from GMQueenstown, General Manager at Heritage QueenstownResponded 2 April 2018

Good morning Andrew M, Thank you for taking the time to leave your feedback following your recent stay. Most of our guests do like that we are away from the hustle and bustle of the town centre and the stroll in to town is a...More

Reviewed 16 March 2018

We paid extra at an isite for a lake view room for the night we were to leave Queenstown in a weeks time. When we arrived we found dirty laundry piled on chairs in the hallway leading to our room and that the room had...More

Thank Carolyn H
Response from GMQueenstown, General Manager at Heritage QueenstownResponded 2 April 2018

Good morning Carolyn H, Thank you for taking the time to leave your feedback following your recent stay. We take all feedback very seriously as it allows us to continuously improve our product and services. I was most concerned to learn of the problems you...More

Reviewed 15 March 2018

We stayed her for three nights as the base for exploring Queenstown and Milford Sound. The hotel is built around three separate bedroom wings and a central reception, restaurant and bar. If you are driving there is good, free, parking in secure, connected car parks...More

Thank Jon_Janet
Response from GMQueenstown, General Manager at Heritage QueenstownResponded 2 April 2018

Good morning Jon_Janet, Thank you for taking the time to leave your feedback following your recent stay. I am delighted to hear that you enjoyed your stay and that our team provided you with the high levels of service that we pride ourselves on. It...More

Reviewed 14 March 2018

It is a bit of walking from the lakefront Queenstown but I enjoyed walking uphill slowly after having good dinners in town. The hotels is broken up into three buildings from the main lobby which also include a good restaurant. The room I had was...More

Thank Eiji M
Response from GMQueenstown, General Manager at Heritage QueenstownResponded 2 April 2018

Good morning Eiji M, Thank you for taking the time to leave your feedback following your recent stay. I am delighted to hear that you enjoyed your stay and you made good use of the facilities we have on offer. Most of our guests like...More

View more reviews
Most Booked Properties in Queenstown
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 120 - US$ 264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Queenstown
#6 Business Hotel in Queenstown
#7 Family Hotel in Queenstown
#21 Romantic Hotel in Queenstown
#26 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 120 - US$ 264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Queenstown
#6 Business Hotel in Queenstown
#7 Family Hotel in Queenstown
#21 Romantic Hotel in Queenstown
#26 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (541)
Room & Suite (446)
Pool & Beach (29)
Dining (25)
Amenities (30)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Nicki1953
22 October 2017|
AnswerShow all 4 answers
Response from Steven M | Reviewed this property |
There are little convenience stores just over akilometre away and a reasonable size supermarket 1.5km away. The first 300m is on a hill but then it is flat along the lake and absolutely beautiful. There are plenty of... More
1
Vote
Room Tips
"Lake view suites are absolutely superb"
Read review
"Stay far away from the Bar, forest block was very noisy"
Read review
"Be sure to get a lake front view in the Lakeside building."
Read review
"Check the room location before booking"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing