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Copthorne Hotel and Resort Queenstown Lakefront

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Copthorne Hotel and Resort Queenstown Lakefront
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701 Reviews from our TripAdvisor Community

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There are newer reviews for Copthorne Hotel and Resort Queenstown Lakefront
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Showing 619: English reviews
Wollongong, Australia
Reviewed 25 May 2013

We were asked if we wished to upgrade to a suite for the remarkably reasonable amount of $30. The suite was wonderfully spacious, clean and comfortable, had a view and allowed for us to relax in a 'homely' environment.

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Helpful?
Thank bailey74797
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Glad you enjoyed your room and the upgrade and thank you for your kind comments on the hotel.

Auckland Region, New Zealand
Reviewed 24 May 2013

Stayed 3 nights in May 2013. Gorgeous and comfortable room overlooking the lake. The autumn colours were glorious. Just a short walk from the centre of the town which has many cafes, restaurants and some good shops. (I had forgotten nightware and a Peter Alexander shop was open at 630pm on a Thursday night enabling me to purchase some!) Hotel...

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Helpful?
Thank Crystal_nz
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thanks for your comments and glad to hear you enjoyed your stay, we have now finished what proved to be quite a dificult transition to digital and have now flat screen tv`s in all the rooms. Thanks again for your comments

Montrose, United Kingdom
Reviewed 17 May 2013

Just what you'd expect from a large chain hotel. Staff were helpful and pleasant, room (2013) was a good size for three, comfortable and had a fine view of the lake and mountains. No air con tho'. Breakfast was good and a reasonable price but of course, price is subjective. Experienced some connection difficulty with wi-fi in room but used...

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Helpful?
1Thank mistahs
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your comments on the hotel and glad you enjoyed your stay, we certainly appreciate all feed back.

Lyme Regis, United Kingdom
Reviewed 15 May 2013

This room has an awesome view! We loved it. Everything in this room works well and it's lovely and quiet. Nice friendly staff. Great place. (Also happy to refund a bond for a phone charger charged to our room by mistake when we found this on the bill a few days after our stay - great customer service, thank you)

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Helpful?
Thank Classkiwi
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Many thanks for your kind comments on the hotel and glad you had an enjoyable stay.

Nelson, New Zealand
Reviewed 8 May 2013

We traveled to the Copthorne Lakefront hotel for the NZ Sweet Adedlines Convention. The hotel was back from the Lakefront, so it's name is misleading. Check in was straight forward. The rooms were clean and quite a good size. The one I was I had two queen sized beds. Bathroom was good, including a toilet, basin, bath and shower with...

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Helpful?
Thank TirelessWorker
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Many thanks for your comments, we were much busier on that night than we expected and I apologise for not being able to serve you in a timely fashion, really appreciate your comments.

Christchurch, New Zealand
Reviewed 29 April 2013

We stayed on level six. On enter to the room. We were greeted by a broken bedside light shade on one side and a bedside light that didn't work on the other. We opened the curtains to admire the garden view which we booked, only to be greeted with a street view. The windows were dirty with broken eggs running...

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2Thank Rick H
Wanaka, New Zealand
Reviewed 28 April 2013

We stayed in several rooms as an extended family group. We were happy with the room + breakfast deal for each family one night as the price was right and the location good. We were easily able to walk down to town through the QT Gardens - a pleasant walk. We had partial lake/mountain views which would be good if...

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Helpful?
Thank Telly N
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your feed back I will pass on your comments to the staff regarding their service, we are in the process of upgrading the rooms and have so far done 150 rooms with the rest ongoing. Again thanks for your comments.

bramhall
Reviewed 28 April 2013

Easily found the hotel and the position is great. Just a short walk through the lovely park and you are at the lake. Car parking available on the adjacent roads. View from the reception and restaurant is stunning. Worth having a bar snack at lunchtime just for the view! Staff delightful and room very spacious

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Helpful?
Thank mfeakin
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your kind comments, glad that you enjoyed your stay at the hotel and enjoyed the views over the lake to the mountains.

Hobart
Reviewed 25 April 2013

We stayed for four nights. Our room had a small balcony and was very comfortable. After having been charged $20 per night for carparking at a Wellington hotel it was a pleasant surprise to find that we could park for our entire stay for just $20. We ate at the restaurant on the first night and the food was lovely...

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Helpful?
Thank tasgenie
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your comments and glad that you enjoyed your stay (apart from the busy breakfast) I will pass on to the staff your kind comments about them.

Adelaide, South Australia, Australia
Reviewed 22 April 2013

Small balcony, enough to walk out and admire the sweeping views of queenston and the lake. Helpful staff, clean areas. Comfy rooms, no on site parking. Plenty of street parking in the area. Wierd that you take the lifts down to your room , but, it is built on the side of a hill. there is a laundry on every...

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Helpful?
Thank Annette S
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Glad you enjoyed your stay, thank you for your feed back and apologies for being woken up so early. I hope you enjoyed your time in Queenstown

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Copthorne Hotel & Resort Queenstown Lakefront has a Qualmark Enviro Gold Award for Sustainability. ... more   less 

Additional Information about Copthorne Hotel and Resort Queenstown Lakefront

Address: Corner Frankton Rd & Adelaide St, Private Bag, Queenstown DX ZP95021, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: ₹ 8,829 - ₹ 17,119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel and Resort Queenstown Lakefront 4*
Number of rooms: 240
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Also Known As:
Copthorne Hotel Queenstown Lakefront
Hotel Style:
#36 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel and Resort Queenstown Lakefront staff and other travellers.
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Questions? Get answers from Copthorne Hotel and Resort Queenstown Lakefront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check if you want a room with views”
 of 5 bubbles ianm658, 29 Nov 2016 | Read review
“Spend a little extra and get the Lake view rooms - huge windows where you take in the magnificent view.”
 of 5 bubbles KerryThied, 26 Nov 2016 | Read review
“Rooms with a lake view are excellent.”
 of 5 bubbles , 17 Nov 2016 | Read review
“All rooms would be quite”
 of 5 bubbles Bubbles10024370, 2 Nov 2016 | Read review
“Find another hotel if you want a good room.”
 of 5 bubbles travelers_jg_dm, 2 Oct 2016 | Read review
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