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4/12/2017 5/12/2017
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    Copthorne Hotel and Resort Queenstown Lakefront

    Corner Frankton Rd & Adelaide St, Private Bag, Queenstown DX ZP95021, New Zealand
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    4/12/2017 5/12/2017
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    Savings alert: 30% below average rate

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    US$ 231
    US$ 167
    SAVE US$ 64
    US$ 200
    US$ 171
    Traveller (316)
    Room & Suite (142)
    Dining (28)
    Hilton Queenstown Resort & Spa
    2,845 reviews
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    The Rees Hotel & Luxury Apartments
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    Crowne Plaza Queenstown
    1,493 reviews
    #18 of 58 hotels in Queenstown
    0.8 km
     
    The Dairy Private Hotel
    907 reviews
    #2 of 58 hotels in Queenstown
    0.8 km
     
    Overview
    • Excellent20%
    • Very good46%
    • Average23%
    • Poor8%
    • Terrible3%
    Travellers talk about
    “lake view” (44 reviews)
    “rabbit warren” (13 reviews)
    “town centre” (38 reviews)
    Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    4.0 Star Hotel
    All hotel details
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    Rooms
    4 Dec5 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (811)
    Traveller rating
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    1 - 5 of 720 reviews

    Reviewed 1 week ago

    We arrived at hotel with our coach tour, picked up our key and tried to find our room which was not easy due to the geography of the hotel layout, luckily we found assistance along the way. Our room was as it turned out on...More

    Thank Retiredwino
    Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 5 days ago

    Thank you very much for your review we appreciate your feedback . I will pass on your comments to our staff , thank you .

    Reviewed 1 week ago via mobile

    The check in and check out was the worst I have experienced in years. I checked in with a trainee and this person signed me in under another person's name and in the same room and bed as a colleage! then when questioned a supervisor...More

    Thank jamfactory1
    Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 5 days ago

    Thank you very much for your review and I apologise for the confusion regarding your check in and with your credit card. We do have policies in place regarding the use of cards and apologise to you for your inconvenience. We appreciate your feedback in...More

    Reviewed 1 week ago

    We had a really nice stay here, lovely hotel and very pleasant staff. Hotel well situated for central Queenstown, without being in the middle. Very convenient for all attractions, plus an easy walk to Athol Street where the buses leave for Milford Sound. Very nice...More

    Thank Alison J
    Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 5 days ago

    Thank you Alison for your review. We are happy to hear you enjoyed your stay with us .

    Reviewed 1 week ago

    We were a group of 30 arriving late afternoon. Nice welcome but was also advised if we want free Wi-Fi we had to fill out a form join the Copthorne Club-ugh! Our very tight ground floor room in Block 1 had a restricted view of...More

    Thank Pierre664
    Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 5 days ago

    Thank you Pierre for your review, we certainly appreciate your feedback and I will follow up on your comments as all rooms should have windows that open. I hope you enjoyed your time in Queenstown.

    Reviewed 1 week ago

    I can NOT ask you hard enough to avoid this Hotel it is the only way they will learn its about the Guest!!!. Most of the rooms have stain ridden shower curtains' over a bath tub and that is so unsuitable for older people and...More

    1  Thank design197
    Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 1 week ago

    Thank you for your personal thoughts in this review. I was quite surprised to see some of your comments but always appreciate feedback as to ways in which we can improve . Thank you and I hope you enjoyed your time in Queenstown .

    Hilton Queenstown Resort & Spa
    2,845 reviews
    #16 of 58 hotels in Queenstown
    4.9 km
     
    The Rees Hotel & Luxury Apartments
    2,097 reviews
    #8 of 58 hotels in Queenstown
    1.8 km
     
    Crowne Plaza Queenstown
    1,493 reviews
    #18 of 58 hotels in Queenstown
    0.8 km
     
    The Dairy Private Hotel
    907 reviews
    #2 of 58 hotels in Queenstown
    0.8 km
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Babysitting
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$ 134 - US$ 274 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #33 Luxury Hotel in Queenstown
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 240
    • Reservation Options
    • TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ Supplier Direct, Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Priceline, Cancelon, Orbitz, HotelQuickly and TripOnline SA so you can book your Copthorne Hotel and Resort Queenstown Lakefront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Otago Region >
    • Queenstown
    • Also Known As
    • Copthorne Hotel Queenstown Lakefront
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    Traveller (316)
    Room & Suite (142)
    Dining (28)
    Pool & Beach (3)
    Hotel & Grounds (168)
    Bathroom (16)
    Family and Play Areas (2)
    Business Centre & Event Rooms (2)
    Nearby
    The Dairy Private Hotel
    907 reviews
    .82 km away
     
    Crowne Plaza Queenstown
    1,493 reviews
    .79 km away
     
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    Nearby Attractions
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    .51 km away
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    .50 km away
    Ask a question
    Questions & Answers
    Mukul_Bajaj
    30 June 2017|
    AnswerShow all 4 answers
    Response from chantellemarieh | Reviewed this property |
    There is heating, but you can't control it in your rooms, so it's just warm all the time, will need gloves, hats, or ear muffs for kids, I took my daughter when she was 3yr skiing. Just rugged her up, in fact this trip I was... More
    0
    Votes
    AusJohnn
    23 June 2017|
    AnswerShow all 3 answers
    Response from XYZ1984 | Reviewed this property |
    the standard room has a mini bar,kettle, tea and coffee .no microwave ( which makes it a bit difficult).
    0
    Votes
    AusJohnn
    23 June 2017|
    AnswerShow all 5 answers
    Response from Ashley S | Reviewed this property |
    Yes, certainly are
    0
    Votes
    Room Tips
    "Ask if it has shower curtain or Glass walk in showers / USB ports"
    Read review
    "Room 618 had a lovely view of the lake and gardens"
    Read review
    "Get a room with a view"
    Read review
    "don't stay floor 2 4 walls for a view"
    Read review
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