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Hilton Queenstown Resort & Spa

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Traveller (1318)
Room & Suite (808)
Dining (113)
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Overview
  • Excellent61%
  • Very good24%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“water taxi”(666 reviews)
“wakatipu grill”(208 reviews)
“relaxation room”(104 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Hilton Queenstown Resort & Spa
Special Offer: Advance Purchase
Hotel deals
Offers from Hilton Queenstown Resort & Spa
Special Offer: Advance Purchase
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,035)
There are newer reviews for Hilton Queenstown Resort & Spa
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2,889 results
Traveller rating
1,703
706
277
125
78
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1,703
706
277
125
78
Show reviews that mention
All reviewswater taxiwakatipu grillrelaxation roombedroom residencestacks pubfire pitmain restaurantclose to the airportbeautiful hotelfree shuttlekawarau villagelake viewin townminute drivethe hotel offersrental carbeautiful room
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401 - 405 of 2,889 reviews
Reviewed 20 June 2017

the sunrise is mind-blowing. The food/breakfast is not the best ever, but very good. Rooms are clean and nice view from the room with a cute balcony. service is good and staff are friendly. I wish the pool had a view though.

Thank SaraAhmadian
Reviewed 18 June 2017

Lovely looking hotel on the lake edge.Room huge but sadly we didn't have a lake view.Cosy fire for chilly evenings in our room.Free shuttle bus to Queenstown & a water taxi to Queenstown.Fabulous breakfast choices with lovely views across the lake

Review collected in partnership with Hilton Hotels & Resorts
Thank gailnicol1
Management response:Responded 18 June 2017

Dear Gailnicol1, Greetings from Hilton Queenstown Resort & SPa. Many thanks for your recent stay with us and the time to give your valuable feedback. We look forward to welcoming you in the not too distant future. Kind regards, Chris Ehmann. General Manager

Reviewed 17 June 2017 via mobile

Nothing to complain about when it comes to our stay here! I would say it was the best hotel in all of Queenstown that we got for under $200/night. Only things to point out is that you have to book free shuttles in advance as...More

2  Thank ekn2b2013
Management response:Responded 18 June 2017

Dear ekn2b2013, Greetings from Hilton Queenstown Resort & Spa and many thanks for your recent stay with us. We appreciate your kind words and valuable feedback. We look forward to welcoming you soon. Kind regards, Chris Ehmann. General Manager

Reviewed 16 June 2017

Great value for money. A really nice hotel if your looking for a great experience. Excellent pool and a really good breakfast. Pub and 2 restaurants within 20m of hotel. Highly recommended and will definitely be staying here again.

Review collected in partnership with Hilton Hotels & Resorts
Thank gaz476
Management response:Responded 18 June 2017

Dear gaz476, Thanks so very much for your recent stay and great feedback. We truly appreciate it and look forward to welcoming you in the not too distant future. Kind regards, Chris Ehmann. General Manager

Reviewed 13 June 2017

We spent three nights in the Hilton. The staff were very friendly and helpful. We were treated to a bottle of wine and macaroons as it was our wedding anniversary which was a nice touch! A couple of minor complaints, the wine bar did not...More

Thank TravellingWahine
Management response:Responded 18 June 2017

Dear TravellingWahine, Greetings from Hilton Queenstown Resort & Spa. A very happy wedding anniversary again and thanks for choosing us for this auspicious occasion. I appreciate your feedback and please accept my apologies for the shortfalls. We look forward to welcome you soon. Kind regards,...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 117 - US$ 389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Queenstown
#4 Business Hotel in Queenstown
#13 Romantic Hotel in Queenstown
#16 Family Hotel in Queenstown
#22 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 117 - US$ 389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Queenstown
#4 Business Hotel in Queenstown
#13 Romantic Hotel in Queenstown
#16 Family Hotel in Queenstown
#22 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1318)
Room & Suite (808)
Dining (113)
Pool & Beach (41)
Amenities (26)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
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Courtney S
16 July 2017|
AnswerShow all 5 answers
Response from barara s | Reviewed this property |
You should contact the Hilton reception staff and check the timing of the complimentary bus otherwise a taxi is the quickest approx $25.00
1
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Room Tips
"Lake view well worth it"
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"Make sure that if you ask for a room with a lakefront view that its of the lake and not the mouth of the..."
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"Ask for a room overlooking the lake"
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"It costs more but if you are looking for amazing room, book the relaxation room with spa. Well worth the..."
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