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Hilton Queenstown Resort & Spa

79 Peninsula Road | Kwarau Village, Queenstown 9300, New Zealand
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Close 
  • Alpine Aqualand
    1.5 km
  • 5 star hotel
  • Pool
Reviewed 20 June 2016
Exceptional
Absolutely beautiful spot, such a pleasant and relaxing stay and... more
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2,386 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Queenstown Resort & Spa
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Showing 2,274: English reviews
Havelock North, New Zealand
Reviewed 20 June 2016

Absolutely beautiful spot, such a pleasant and relaxing stay and everything was so well done. We stayed for 2 nights and enjoyed most of the facilities which were sublime. Really great experience, friendly staff and made us feel like a king and queen.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Blackdogdesign
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Look forward to have you back!

Invercargill
Reviewed 20 June 2016

Good stay; went for business meeting at Jacks Point. Close to this easy to get to Queenstown and up the mountain for a ski which I did after meeting. Nice to have a swim in the pool and dip in spa and dry off in sauna after. Food was good that we had there. We hoe to go back for...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Jane M
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Look forward to have you back!

Auckland, New Zealand
Reviewed 19 June 2016

Great hotel. My second stay there (first was business). Staff were fantastic and the restaurant was amazing. Views from the room were magic. The concierge arranged all of our ski transport and equipment efficiently. The advised on where the best skiing was and it paid off for us!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Jon D
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Hope to see you back for your next trip to the South Island !

Palmerston North, Manawatu-Wanganui, New Zealand
Reviewed 19 June 2016 via mobile

A fantastic place to stay. We were talked into upgrading our room, an extra $95 per night and really don't think it was worth it. The only real downside is its distance from town. They have a shuttle service but not many runs and books out quick, $45 taxi fare one way not ideal.

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Helpful?
1Thank Becky M
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you!

Christchurch, New Zealand
Reviewed 19 June 2016

Amazing location, fantastic room, restaurant and with the water taxi right there it is easy to get into Queenstown. A great place to relax. The day spa is lovely and a great place to unwind. The fire pit outside the restaurant over looking the lake is a great place to sit and have a drink.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Kirsty D
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

We're not that far away. We hope to see you for your next break to Queenstown

Melbourne, Australia
Reviewed 19 June 2016

We loved our stay here the staff were courteous and friendly and nothing was too much trouble the room was nice and cosy the only complaint l have was when the cleaners came to clean our room the personal hygiene of the cleaners had a lot to be desired,but thats not the hotels fault!!! The restaurant and bar were fab...

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Helpful?
Thank simone5252
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you for your review

Melbourne, Australia
Reviewed 18 June 2016

Booked my 3 days stay with my family, it is expensive but I thought it worth it as I stay there 2 years ago, and awesome service and experience before, but I was wrong. On arrival told that the room I booked is not available, it is Hilton online checkin, is that a joke? Give me some other room instead...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank Luyw
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you again for your feedback it was nice speaking to you

Reviewed 17 June 2016 via mobile

My partner and I decided to go to Queenstown for our honeymoon. We booked the relaxation room and from the moment we arrived we had nothing but amazing service!! I honestly can not explain how amazing everyone was who worked there. We stayed for 10 days and can't complain about anything. We had hired our own vehicle which was a...

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Helpful?
1Thank Shauna G
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

So pleased you hade a great stay! We hope the time gave you the chance to recharge your batteries.

Reviewed 17 June 2016 via mobile

After staying in many Hiltons around the globe we decided to,try out the Hilton in Queenstown, really wish we hadn't as they are far from the real Hilton that we have experienced internationally. Charged for services we cannot use, lack of service, incoherent answers from staff all telling you different story in relation to the same problem. If you fancy...

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Helpful?
Thank Yan X
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Sorry I cannot call you to see how I can assist you as your real name is not part of your profile. I do hope you shared some of your feedback with the team as well as this posting to see if we can assist. Please feel free to contact me directly.

Lake Macquarie, Australia
Reviewed 17 June 2016

This was an unplanned stopover but are we glad we made it. Poor weather conditions necessitated our Qantas flight to shed take-off load and we had an offer to be bumped to the next day with he carrot being a night at the Kawarau Hilton with paid transfers which is short distance (but very expensive cab fare) from the airport....

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Helpful?
Thank JANDK2265
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you so much ! We hope to host you on your next trip to the South Island!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
From the moment you set foot inside the Hilton Queenstown Resort & Spa, you'll discover a place that not only celebrates the world-renowned beauty of this region, but immerses you completely in that beauty. Welcome to a new way to experience Queenstown. Welcome to Hilton. This is an exhilarating setting, and one without compromise. The only hotel positioned directly on the shores of Lake Wakatipu, Hilton Queenstown Resort & Spa faces north, delivering full afternoon sun and showcasing panoramic views over an unspoilt terrain famed the world over. Watch the deep blue hues of the lake shimmer and glisten and savour this most intensely beautiful destination. In the heart of vibrant Kawarau Village and just 15 minutes via lake or land from Queenstown, you'll enjoy effortless access to all the excitement on offer in the region - and the closest accommodation to The Remarkables. ... more   less 

Additional Information about Hilton Queenstown Resort & Spa

Address: 79 Peninsula Road | Kwarau Village, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: ₹ 11,529 - ₹ 30,143 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Queenstown Resort & Spa 5*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hilton EMEA, Travelocity, Agoda and Cheap Tickets so you can book your Hilton Queenstown Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Queenstown Hotel Queenstown
Hotel Style:
#3 Spa Hotel in Queenstown
#4 Business Hotel in Queenstown
#13 Romantic Hotel in Queenstown
#18 Luxury Hotel in Queenstown
#19 Family Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Queenstown Resort & Spa staff and other travellers.
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Questions? Get answers from Hilton Queenstown Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you have a hire car as it is a little way out of town”
 of 5 bubbles ashleypL3264RM, 22 Jan 2017 | Read review
“Level 3 overlooking the lake are great value”
 of 5 bubbles 751JohnF751, 18 Jan 2017 | Read review
“Choose the one with the lake view and the balcony. More expensive but worth it!”
 of 5 bubbles Anchousik, 15 Jan 2017 | Read review
“For an uninterrupted lake view get a room at the front of the property. Further back will be partially blocked by the units in front.”
 of 5 bubbles TravelkiwiDunedin, 14 Jan 2017 | Read review
“one bedroom suite with water views at the very least water view room.”
 of 5 bubbles JONWILL101, 8 Jan 2017 | Read review
5 of 5