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Hilton Queenstown Resort & Spa

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Traveller (1551)
Panoramas (10)
Dining (140)
Certificate of Excellence


Certificate of Excellence
Situated directly on the shores of Lake Wakatipu, the resort boasts famous waterfront and mountain views. Each of the spacious rooms and fully-equipped residence apartments offer a gas fireplace, separate lounge area and private balcony to satisfy any travel needs. Take the water taxi into town, rejuvenate in the opulent onsite spa facility or simply relax by the 25-metre indoor heated pool with steam and sauna rooms. While the five bars and restaurants including the signature Wakatipu Grill provide sought-after dining options in magnificent settings to complete a truly memorable stay.
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Property amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know
Marina View
River View
Hotel links
Visit hotel website
Hotel deals
100Room tips
Traveller rating
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  • 794
  • 318
  • 137
  • 94
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Popular mentions
My best friend and I stayed here last month for a night to celebrate our 40th Birthdays. On arrival the staff were very welcoming, all of the staff members we encountered were wonderful. My friend paid for us to have manicures and this was a present to me from her. After check
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Hotel's Favourite
For me the bed was too soft but many others would like that. Everything else was superb. We had a beautiful view of the lake from our room. Since we were jet lagged from traveling from FL, it was nice having 2 rooms so 1 person could sleep & the other watch tv as our bodies
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Review collected in partnership with Hilton Hotels & Resorts
Response from Chris E, General Manager at Hilton Queenstown Resort & Spa
Responded 3 weeks ago
Dear retired43,  Thank you for taking the time to write a wonderful review of your experience at Hilton Queenstown Resort & Spa. I am delighted to read you and your family had such a special time and have created great family memories. I am looking forward to welcoming you all back again soon.  Sincerely,  Chris Ehmann General Manager 
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Location is perfect, away from the very busy township. Suite was Very roomy with great lake views. We had no trouble finding a car park each evening. Staff were very friendly and helpful and room was well serviced each day. It is a little pricey at this time of year but
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This hotel is well serviced great facilities, quiet location on Lake Wakatipu near airport. The breakfast and all on site restaurant and staff are fantastic. Hopefully this plumbing problem will soon be fixed as it is the sole reason this resort is not five stars.
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Had a great experience at the Queenstown Hilton. Hotel staff were friendly and attentive and I really felt valued as a gold member when staying at this property. We had a partial lake view and received complimentary drink coupons which we enjoyed in the nice attached pub.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Hi, is your pool heated?
Yes it is
0 votes
Same plug as Australia and 240 volts. I did not see an adaptor
0 votes
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Thank you for your message There is no shuttle service in QT to the hotels, however we would be happy to arrange the transport for you. you can call the hotel directly at +64 3 450 9400, or write to us directly. You can see our website for an email address as i cannot add it to this site
0 votes
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There is no Hilton shuttle to the Hilton, you have to book private transportation at an additional cost. For example, a taxi from the airport (10 min away) is NZ$32. There is only taxi or ferry (every hour) to Queenstown town at NZ$9 for a 30 min ferry or a 20 minute drive by taxi.
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"Its not a hilton class property, they need to remodel all the furnitures"
"as for a Lake view room"
"Ask for water view."
"Check how much 'lake view' you're paying for. I had glimpses only in a dark, end room."
"Try to get a room with a view of the lake."
US$ 156 - US$ 497 (Based on Average Rates for a Standard Room)
hilton queenstown hotel queenstown
New ZealandSouth IslandOtago RegionQueenstown
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