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Hilton Queenstown Resort & Spa

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Hilton Queenstown Resort & Spa
Hilton Queenstown Resort & Spa
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2,367 Reviews from our TripAdvisor Community

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Showing 2,255: English reviews
Christchurch, New Zealand
Reviewed 2 days ago NEW

I really enjoyed our stay at Hilton by the lake. Very friendly staff. Great rooms. Amazing views. Good food, you can choose what suits your taste and pocket. On the opposite side from QT, so you get the sun all day long, but need to travel to QT which is not far, for free by shuttle bus or $10 water...

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Helpful?
Thank Anchousik
Dunedin, New Zealand
Reviewed 3 days ago NEW

The room was comfortable but the balcony was small. Good size bathroom with double basins, a bath and separate shower. No wash cloths in the bathroom and the complimentary toiletries were basic. The bed was comfy but my biggest disappointment was the view from our room. We could see the lake but over the roof of the building in front...

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Thank TravelkiwiDunedin
Cambridge, United Kingdom
Reviewed 3 days ago NEW

Initial confusion over grade of room was handled well. Room was excellent. Facilities would have been excellent if we'd had more time to spare. Water taxi was an unexpected bonus. Hotel was more expensive than we normally stay in but that's Queenstown during the peak holiday season.

Review collected in partnership with Hilton Hotels & Resorts
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Thank suetasker55
Reigate, Surrey uk
Reviewed 4 days ago NEW

This was by far our most disappointing hotel in 2 weeks travelling round NZ but most expensive. There is nothing actually wrong with the Hilton but it lacked the genuineness of the other 5 locations we stayed in, for instance on night 1 we took water taxi across lake into Queenstown but the weather deteriorated to the point where it...

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Thank JaneReigate_Surreyuk
Christchurch
Reviewed 4 days ago NEW

This was our second time staying here. We love the tranquility of the location. Adore the facilities, particularly the pool, steam & spa area. We're definitely looking into booking again in the near future.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 28julianns
New South Wales, Australia
Reviewed 4 days ago NEW

Concierge went above and beyond! However there was a switch in both rooms to turn off fire alarm in the room REALLY is this OK in New Zealand with fire and safety!! Stayed here for 3 nights in a king lake suite although had to move rooms to a smaller suite after one night. Lovely views over the lake. 1st...

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Thank Shootingstars R
Plymouth, United Kingdom
Reviewed 1 week ago NEW

We stayed in a Lake view 2 bedroom apartment which was well equipped, comfortable and had stunning views. The restaurant food, wine recommendations and service was superb. We had a couple of small problems with the room but Mark S, front house manager, was charming and sorted them out immediately. Would thoroughly this hotel.

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Helpful?
Thank zaza1203
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you! Mark is one of our stars

Worcestershire, United Kingdom
Reviewed 1 week ago

We spent part of our honeymoon in New Zealand and stayed at the Hilton Queenstown Resort. A lovely luxurious Resort with great service and fantastic touches; we were greeted with a bottle of wine, chocolates and drinks vouchers to help us celebrate! Thank you Hilton!

Review collected in partnership with Hilton Hotels & Resorts
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Thank Kim W
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Congratulations again! Thanks for letting us be part of your special event !

Auckland, New Zealand
Reviewed 1 week ago

We had a great experience staying at the Hilton Queenstown. Staff were lovely and very welcoming. The rooms were great and housekeeping did a great job each day. It was a bit of a wait for service at the wine bar so we left and went to the other bar there which was the only negative. I would definitely stay...

Review collected in partnership with Hilton Hotels & Resorts
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Thank kiwijo2014
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Can't wait to have you back !

Reviewed 1 week ago

Location is outside of Queenstown so I would recommend for people with a car as shuttle isn't the most convenient and water taxi can add up in $. Rooms are very nice, housekeeping was clean and amenities very good. Staff were friendly.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Shannon S
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you. Hope to see you back soon

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
From the moment you set foot inside the Hilton Queenstown Resort & Spa, you'll discover a place that not only celebrates the world-renowned beauty of this region, but immerses you completely in that beauty. Welcome to a new way to experience Queenstown. Welcome to Hilton. This is an exhilarating setting, and one without compromise. The only hotel positioned directly on the shores of Lake Wakatipu, Hilton Queenstown Resort & Spa faces north, delivering full afternoon sun and showcasing panoramic views over an unspoilt terrain famed the world over. Watch the deep blue hues of the lake shimmer and glisten and savour this most intensely beautiful destination. In the heart of vibrant Kawarau Village and just 15 minutes via lake or land from Queenstown, you'll enjoy effortless access to all the excitement on offer in the region - and the closest accommodation to The Remarkables. ... more   less 

Additional Information about Hilton Queenstown Resort & Spa

Address: 79 Peninsula Road | Kwarau Village, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: ₹ 11,472 - ₹ 30,577 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Queenstown Resort & Spa 5*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Hotels.com, Booking.com, Travelocity, Agoda and Cheap Tickets so you can book your Hilton Queenstown Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Queenstown Hotel Queenstown
Hotel Style:
#3 Spa Hotel in Queenstown
#4 Business Hotel in Queenstown
#13 Romantic Hotel in Queenstown
#18 Luxury Hotel in Queenstown
#19 Family Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Queenstown Resort & Spa staff and other travellers.
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Questions? Get answers from Hilton Queenstown Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the one with the lake view and the balcony. More expensive but worth it!”
 of 5 bubbles Anchousik, 15 Jan 2017 | Read review
“For an uninterrupted lake view get a room at the front of the property. Further back will be partially blocked by the units in front.”
 of 5 bubbles TravelkiwiDunedin, 14 Jan 2017 | Read review
“one bedroom suite with water views at the very least water view room.”
 of 5 bubbles JONWILL101, 8 Jan 2017 | Read review
“Go for the relaxation room, they are worth it”
 of 5 bubbles charliefarley99, 7 Jan 2017 | Read review
“close to airport, amazing views, convenient to travel”
 of 5 bubbles clinhard, 4 Jan 2017 | Read review
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