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Hilton Queenstown Resort & Spa

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Hilton Queenstown Resort & Spa
Hilton Queenstown Resort & Spa
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2,285 Reviews from our TripAdvisor Community

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Showing 2,180: English reviews
New Delhi, India
Level Contributor
7 reviews
Reviewed 3 days ago NEW via mobile

We were on a honeymoon and the resort has the best location for scenic beauty n peace in the city but it's at good 10 kms away from the main city but it's defenately worth staying there , we have taken relaxation room

Helpful?
Thank Rahul M
Marietta, Georgia
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

A great location and a great hotel. The staff was superb. Check in was great with an incredibly friendly reception person. He gave us the complete 'lay of the land' and make some superb recommendations for eating and checking out the town. The room was huge and gorgeous. Looked right out on the lake. Separate sitting room and sleeping area.... More 

Helpful?
Thank Y1465RLjohnb
Chch
1 review
Reviewed 4 days ago NEW

I have no hesitation in recommending this Hotel to any one great place great venue. Bed very comfortable, outstanding deep deep bath and a great shower. Outstanding "bar" staff as nothing was a problem

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank W3506SRalanh
1 review
Reviewed 4 days ago NEW

The guest room was massive compared to normal hotel rooms. The breakfast was good and you can buy breakfast vouchers for cheaper at $25 at reception before you go to breakfast. Pleasant staff and stay.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank hilgards
Auckland, New Zealand
1 review
Reviewed 4 days ago NEW

The overall venue of this hotel is nice, relaxing location with good views, it is out of town and you're limited in food options to only whats on site, which on Monday and Tuesday will be an issue with only pub food and limited cafe food available. This is all let down by low staffing levels and some poor customer... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank garethd897
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

Reception is small, very crowed and very noisy with big tour group guests. Nowhere to sit down while waiting for checkin.My family of 4 waited about 40mins to checkin. Do not come to this hotel if you do not like tour group crowd and noise. This means breakfast is also very crowded. We had two rooms, one for my children... More 

Helpful?
Thank singtravel2016
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you for your review. I will certainly investigate regarding the room smell as well as the comments regarding your arrival. As I do not have your specific details please feel free to reach out to me directly as I would appreciate any further details to help us to improve. More 

Queenstown, New Zealand
1 review
Reviewed 5 days ago NEW

I celebrated my 50th birthday in Queenstown with 10 friends. We stayed at the Hilton as it is such luxury. Such a beautfil spot with magnificent views. The rooms are beautiful. The facilities excellent. I especially love the pool and spa. Even though it is situated a distance from the main town, the free shuttle and water taxi run frequently.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank K4347LZjohnm
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Happy belated birthday! Hope to see you back before the next one... More 

1 review
Reviewed 5 days ago NEW

Lovely room and hotel is well laid out to ensure rooms are quiet for guests. The private hot-tub was divine - just a shame it was facing into the building rather than out towards the lake. Rated as a 5 Star, but given my experience in other 5 star hotels it really is more of a 4-4.5 star - almost... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Margaret G
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you for your review. So pleased you enjoyed yourself! More 

A TripAdvisor Member
Reviewed 5 days ago NEW via mobile

If I could rate this place a Zero I would!! I booked the relaxation room for $450/ night for my last night in Queenstown for my wife and I. I figured, it's got a spa on the porch, right on the water, it's close to the airport, and would be a nice spot to finish out my New Zealand trip.... More 

Helpful?
Thank A TripAdvisor Member
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

I would appreciate if you would give me a call or provide me your contact details so I can contact you. My email is Chris.ehmann@hilton.com. More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 days ago NEW via mobile

Stayed here with my husband and we had an amazing time. The rooms are clean, cozy and romantic with fireplace and views of the lake. We didn't realize when booking that we were located outside of queenstown but for $10 bucks you can take water taxi to town which is right outside from hotel. The staff here is amazing and... More 

Helpful?
Thank Jovann W
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thanks so much. We look forward to welcoming you! More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
From the moment you set foot inside the Hilton Queenstown Resort & Spa, you'll discover a place that not only celebrates the world-renowned beauty of this region, but immerses you completely in that beauty. Welcome to a new way to experience Queenstown. Welcome to Hilton. This is an exhilarating setting, and one without compromise. The only hotel positioned directly on the shores of Lake Wakatipu, Hilton Queenstown Resort & Spa faces north, delivering full afternoon sun and showcasing panoramic views over an unspoilt terrain famed the world over. Watch the deep blue hues of the lake shimmer and glisten and savour this most intensely beautiful destination. In the heart of vibrant Kawarau Village and just 15 minutes via lake or land from Queenstown, you'll enjoy effortless access to all the excitement on offer in the region - and the closest accommodation to The Remarkables. ... more   less 

Additional Information about Hilton Queenstown Resort & Spa

Address: 79 Peninsula Road | Kwarau Village, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: ₹ 12,798 - ₹ 41,959 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Queenstown Resort & Spa 5*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Orbitz, Booking.com, Hilton EMEA, Odigeo, Agoda, Cheap Tickets, HotelTravel.com and Priceline so you can book your Hilton Queenstown Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Queenstown Hotel Queenstown
Hotel Style:
#3 Spa Hotel in Queenstown
#4 Business Hotel in Queenstown
#13 Romantic Hotel in Queenstown
#18 Luxury Hotel in Queenstown
#19 Family Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Queenstown Resort & Spa staff and other travellers.
12 questions
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Questions? Get answers from Hilton Queenstown Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a lake view!”
  • View of the hotel form the water taxi
 of 5 bubbles Y1465RLjohnb, 29 Nov 2016 | Read review
“Lake View rooms are great!”
 of 5 bubbles 187shaner, 27 Nov 2016 | Read review
“Lake view rooms are worth it”
  • View from ur room
 of 5 bubbles zzrbell, 25 Nov 2016 | Read review
“If HH Gold or higher, don't buy an upgrade in advance; you may be offered a free upgrade, depending on occupancy.”
  • View from room over balcony
 of 5 bubbles bikerjff, 17 Nov 2016 | Read review
“a room with a view and it is amazing... This is it”
 of 5 bubbles wadiak, 13 Nov 2016 | Read review
5 of 5
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