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Hilton Queenstown Resort & Spa

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Traveller (1584)
Panoramas (10)
Room & Suite (856)
Certificate of Excellence


Certificate of Excellence
Situated directly on the shores of Lake Wakatipu, the resort boasts famous waterfront and mountain views. Each of the spacious rooms and fully-equipped residence apartments offer a gas fireplace, separate lounge area and private balcony to satisfy any travel needs. Take the water taxi into town, rejuvenate in the opulent onsite spa facility or simply relax by the 25-metre indoor heated pool with steam and sauna rooms. While the five bars and restaurants including the signature Wakatipu Grill provide sought-after dining options in magnificent settings to complete a truly memorable stay.
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Property amenities
Fitness Centre with Gym / Workout Room
Room service
Free Internet
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
Mountain View
Hotel links
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Hotel deals
100Room tips
Traveller rating
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Popular mentions
Spent an extra $50 to upgrade to a beautiful room overlooking the Frankton arm lake. Great location so close to the airport. Great facilities and friendly staff. Set the bar high as this was the first hotel we stayed in after arriving on the Siuth Island fir the first time.
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Hotel's Favourite
This hotel is brilliant if you are out skiing or want to explore the area. There is a water taxi to the town from the jetty behind the hotel and its about 20 mins drive to the ski resort. Prices are good. Room service was quick and really very tasty. The restaurant's special
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Response from Chris E, General Manager at Hilton Queenstown Resort & Spa
Responded 17 Jan 2019
Dear Skydiver012, Thank you for taking the time to write such a wonderful review. We are thrilled to read you enjoyed your stay with us and we're looking forward to welcoming you back again soon.  Sincerely,  Chris Ehmann General Manager
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Personal attention and friendly service was superb. We were made to feel special. Easy contact across the bay by sea taxi was useful. Location , food were great. Rooms were clean and all facilities wonderful.
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The hotel is located by the lake, near the airport and far from downtown. Depending on how heavy your luggage is you can walk from the airport to the hotel. To get downtown you can take the water taxi; NZD 9.00 each way but hotel guests pay 10.00 round trip. The very pleasant
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1st time visiting but no excuse for this Hilton property to be run so poorly. I would look elsewhere. Here are some tips they can or won't change and some things they should change: Needs to be addressed:- -lack of workers and support for a "resort" - pool area, gym area, etc
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View of Room
View of frontage. All the jacuzzi rooms are on level one.
Professional photo exclusively commissioned by TripAdvisorHilton Queenstown Resort & Spa
The Wakatipu Suite at the Hilton Queenstown Resort & Spa
I believe you can put best to email them to ensure they can do this on your dates
0 votes
Hi, is your pool heated?
Yes it is
0 votes
Same plug as Australia and 240 volts. I did not see an adaptor
0 votes
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Thank you for your message There is no shuttle service in QT to the hotels, however we would be happy to arrange the transport for you. you can call the hotel directly at +64 3 450 9400, or write to us directly. You can see our website for an email address as i cannot add it to this site
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Hi guys, does anyone know the hours that the shuttle ran?
There is no Hilton shuttle to the Hilton, you have to book private transportation at an additional cost. For example, a taxi from the airport (10 min away) is NZ$32. There is only taxi or ferry (every hour) to Queenstown town at NZ$9 for a 30 min ferry or a 20 minute drive by taxi.
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"Friendly and helpful"
"Take the water taxi and avoid the stress of parking downtown Queenstown!"
"Book a lake view room."
"Lakeside residence has a spacious balcony with amazing lakeside views"
"stay elsewhere"
US$ 146 - US$ 438 (Based on Average Rates for a Standard Room)
hilton queenstown hotel queenstown
New ZealandSouth IslandOtago RegionQueenstown
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