We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Pounamu Apartments

Show Prices
Certificate of Excellence
GreenLeadersGold level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Pounamu Apartments
Pounamu Apartments
Panoramas (3)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,311 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,285: English reviews
Start your review of Pounamu Apartments
 Click to rate
Auckland, New Zealand
Reviewed 2 days ago NEW

Pounamu Apartments, while a little way out of town, are well positioned - especially if you have a car. If not, it's only about a 15 to 20 minutes walk into town and, if you're keen on walking, there's direct access to the Lake walk straight across the road. The apartments themselves have everything for those who seek self sufficiency....

Review collected in partnership with this hotel
 Report
Helpful?
Thank 52phantom
Greater Wellington, New Zealand
Reviewed 3 days ago NEW

After a rocky start to our trip with our accommodation elsewhere double booked Pounamu was fantastic in accommodating us. Brilliant accommodation - we had an apartment. Fabulous views. Very helpful staff. Would definitely recommend or stay again if ever back in Queenstown.

 Report
Helpful?
1Thank turnerfee
Gold Coast, Australia
Reviewed 3 days ago NEW

Room was not like photo's showing, next door too noisy, he was still loungry at midnight. Because I am a solo female traveler, i was told I could not enjoy free transport to restaurant that is said in brochure, because I am one person. Olso I lost my new earrings I put it on table, that is I never found...

Review collected in partnership with this hotel
 Report
Helpful?
Thank L9189KRkitty
Reviewed 5 days ago NEW

This was the second occasion I stayed in this apartment. Disappointingly, this time when booking in, I was met by an unsmiling Gen Y working at the reception desk. This place markets itself at the luxury end of the accommodation market and it is simply not good enough to have this kind of staff working with clients. When I mentioned...

 Report
Helpful?
Thank Waltercorgi
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Dear Waltercorgi Thank you for your review. We are disappointed to read how we failed to meet your expectations and that some of the amenities and service offered didn’t meet your needs. Rest assured this is not indicative of the service levels we strive to deliver. We go all out to give our Guests a truly exceptional stay. We apologise...

Grand Forks, ND
Reviewed 6 days ago NEWvia mobile

We had a studio apartment for 2 nights. It was cozy, with an efficient kitchenette and comfortable bed. The bathroom looked newly renovated. The staff was so helpful and friendly! Bikes are available for rental, and the path around the lake could be accessed right across the road. Underground do parking was helpful. Downtown restaurants were a 10-minute walk away....

 Report
Helpful?
Thank blondoverblue63
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Thank you for your feedback on our Studio Room “blondoverblue63”. The Studio Rooms are our entry level and are like a small hotel room (no lake views) with a small kitchenette. They are perfect for 2 people and for short stays. Our aim is to enhance your holiday and create some unforgettable lifetime memories. We also hire bikes from Pounamu....

Denver, Colorado
Reviewed 6 days ago NEW

Lovely apartment, spacious, clean, modern. I like the fact that it's located slightly away from the city centre. The city centre gets very congested with people and traffic, so the easy walk in was very nice. Can't say enough about the view from the front window. Wonderful way to wake up.

 Report
Helpful?
1Thank benperrone
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Thank you for your 5 ***** Review benperrone. We are so pleased that you enjoyed our little bit of Luxury and the great views of The Remarkables and Lake Wakatipu. I must agree it is a wonderful way to wake up. The 10 minute walk down through the Gardens down to the waterfront is a lovely stroll, especially at sunset....

Reviewed 1 week ago via mobile

Stayed at a studio apartment for three nights. Spotlessly clean and well designed, including the helpful ability to wash clothes. Although, a studio, we still expected something a little bigger and it's a bit pricey for it's size.

 Report
Helpful?
1Thank Darren M
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Thank you for your review “Darren M”. The Studio Rooms are our entry level and are like a small hotel room (no lake views) with a small kitchenette. They are perfect for 1-2 people and for short stays or if Guests are out and about enjoying the activities that Queenstown has to offer and really just wanting somewhere to lay...

Reviewed 1 week ago

Unmistakably the worst service I have ever encountered. To provide context: I had to cancel on the day of arrival as there was an illness in the family and I was unable to travel to Queenstown. I called the management and pleaded my case. They were rude, foul mouthed and down right offensive. I requested a refund for two nights...

 Report
Helpful?
Thank rupertker
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Dear rupertker Thank you for your review. When making your Booking on the booking.com website you agreed to the terms and conditions outlined on the website. When booking with online agencies, in particular with booking.com, the terms and conditions are outlined clearly allowing you to stop the booking if you don’t agree to the terms outlined. At the time of...

Auckland
Reviewed 1 week ago

Stayed 3 days in February 17 having asked for a one bedroom apartment - the intent being that that should be separated to allow one to stay up while not disturbing the one wanting to sleep. The "separate" bedroom is not separate, but divided by slatted shutters which do not provide that degree of separation. The apartment had a fabulous...

Review collected in partnership with this hotel
 Report
Helpful?
Thank daveQ4991AR
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Dear daveQ4991AR Thank you for your review and feedback. As advertised on our website and online agencies, Pounamu is situated on the main road into Queenstown. Each of our 1 & 2 Bedroom Apartments have beautiful views of Lake Wakatipu, The Remarkables and surrounding mountains. It is not always easy to navigate on websites when looking at accommodation options, however...

kennewick, wa
Reviewed 1 week ago via mobile

We had a wonderful time in Queenstown and staying at the Pounamu Apartments added to the stay. The apartments are lovely and have everything you need. The staff is excellent...helped us move from a studio apt. (which is extremely small) to a very spacious one bedroom. Being there for 4 days the bigger accommodations were a plus. They were very...

 Report
Helpful?
Thank B4397BHwendys
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Thank you for a great review “B4397BHwendys”. It is always nice to read guests enjoy being with us and that our team were welcoming and helpful. As the “Adventure Capital of the World”, we pride ourselves on being “experts” on trips and restaurants and have certainly tried the majority and have are long list of favourites. Staying in a Studio...

538 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (360)
Viewed
Room/Suite (81)
Viewed
View from Room (94)
Viewed
Bathroom (13)
Viewed
Dining (22)
Viewed
Hotel & Grounds (28)
Viewed
Family/Play Areas (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (2)
Viewed
Other (116)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (125)
Viewed
2 Bedroom Premier Apartment (100)
Viewed
Amenities (8)
Viewed
The Hotel (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (53)
Viewed
Room/Suite (18)
Viewed
Hotel & Grounds (11)
Viewed
Dining (2)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (20)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Queenstown hotels
1.3 km away
The Rees Hotel & Luxury Apartments
4.4 km away
Hilton Queenstown Resort & Spa
1.6 km away
Hotel St Moritz Queenstown - MGallery Collection
Show Prices
Show Prices
Show Prices
0.9 km away
Novotel Queenstown Lakeside
Novotel Queenstown Lakeside
#22 of 57 in Queenstown
2,977 reviews
2.8 km away
Mercure Resort Queenstown
Mercure Resort Queenstown
#25 of 57 in Queenstown
1,289 reviews
1.3 km away
Queenstown Park Boutique Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Things to do
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Travellers' Choice(R) 2015 Winner - Voted #3 in New Zealand. Relax in style and soak up the spectacular views of Lake Wakatipu and The Remarkables in our 1 or 2 bedroom spacious, self-contained or serviced Apartments. Each Apartment has an open plan lounge, dining and full kitchen facilities, gas fire, under-floor heating, Sky TV, ensuite bathroom with shared laundry amenities. A separate office area with computer/printer/fax. Our Studio Rooms are similar to small hotel rooms with kitchenette and ensuite bathroom (NO Views). Facilities include FREE unlimited Wi-Fi Internet and FREE local calls. Complimentary secure under cover Car Park with Ski/Golf Locker, BBQ area and outside Spa Pool. We also have a "Pet Friendly" Apartment. Sleeping configuration King Beds. Single beds can be requested at the time of your booking. Just a 10 min walk to Queenstown town centre and approx 20 min drive to the ski fields makes these beautifully appointed Apartments a must for your stay.Enquire about special seasonal rates and tempting promotional offers, and at Pounamu Apartments, be assured of a warm, welcoming visit to this 'Remarkable' region. ... more   less 

Additional Information about Pounamu Apartments

Address: Pounamu Apartments 110 Frankton Road, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: ₹ 10,199 - ₹ 28,650 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pounamu Apartments 5*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Pounamu Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pounamu Apartments Queenstown
Pounamu Apartments Hotel Queenstown
Hotel Style:
#1 Green Hotel in Queenstown
#2 Spa Hotel in Queenstown
#5 Family Hotel in Queenstown
#8 Romantic Hotel in Queenstown
#10 Business Hotel in Queenstown
#11 Luxury Hotel in Queenstown
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pounamu Apartments staff and other travellers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from Pounamu Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even though more expensive, the front apartments are the ones to go for. Those at the rear get the afternoon sun, which is probably welcome in winter but way too hot in the summer months. There is an air pump which alleviates it somewhat, but remains uncomfortable until nightfall.”
 of 5 bubbles 52phantom, 21 Feb 2017 | Read review
“Can't go past a room with a view”
 of 5 bubbles , 30 Jan 2017 | Read review
“Book a one bedroom apartment. The extra room and views over the lake are worth the additional cost.”
 of 5 bubbles 639russellm, 15 Jan 2017 | Read review
“Best Views”
 of 5 bubbles spookyhart, 7 Jan 2017 | Read review
“Two bedroom apartments had stunning views”
 of 5 bubbles petermO3482GJ, 5 Jan 2017 | Read review
5 of 5