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The Victoria Hotel Dunedin

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#21 of 57 Hotels in Dunedin
Certificate of Excellence
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1 room 2 adults 0 children
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The Victoria Hotel Dunedin
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217 Reviews from our TripAdvisor Community

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Showing 201: English reviews
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Invercargill, New Zealand
Reviewed 3 days ago NEW

The rooms are clean and well maintained, though a rubber mat would have made showering in the bath safer. Good location too. BUT we had breakfast in the restaurant and the buffet cooked breakfast included scrambled eggs so burnt that I thought it was a mixture of eggs and mushrooms. They were burned black and absolutely inedible. When we brought...

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Helpful?
Thank Ann-marieInvercargil
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Ann-marieInvercargil, thank you for taking the time to review your stay with us. I am deeply disappointed to hear about your recent experience with breakfast service at our hotel and that nothing was done about it on our side. We hosted several groups over the weekend for cooked buffet breakfast and this is the first I have heard about...

Christchurch, New Zealand
Reviewed 4 days ago NEW

Location of this is hotel is ideal for a short visit to Dunedin. Octagon and restaurants all within walking distance. Clean and well appointed rooms. Room was of a reasonable size. Only issue I had was having to pay for a carpark which is not something you expect outside of Auckland.

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Helpful?
Thank uncleremus2016
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear uncleremus2016, I am pleased to hear that you enjoyed your stay with us and took advantage of our great location. Thank you for your feedback on the cleanliness of our rooms as well, our housekeeping team do a fantastic job and are the backbone of our daily operations. I am sorry to know that our car parking fee was...

A TripAdvisor Member
Level Contributor
2 reviews
Reviewed 1 week ago via mobile

Very good location close to town. Feel welcome since we arrived. We stayed in the new building Superior room. The room was very clean, enjoying hotel Nando's restaurant as it was raining didn't want to walk to town. Breakfast was good as well as service. Will definitely be back for the next visit.

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Helpful?
Thank A TripAdvisor Member
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Guest, thank you for taking the time to review your stay with us. I am delighted to know you enjoyed your stay in one of our Superior rooms in the New Block. We opened the new block in October 2016 and are very pleased to see how happy our guests are when they stay. Of course, it's not just...

Auckland, New Zealand
Reviewed 1 week ago via mobile

Only hundreds of metres from both the Railway Station and the Octagon. The room was good and included tea and coffee making facilities. The front desk were helpful and allowed us to leave bags while we looked around town. What wasn't so good was the $50 they wanted for a late check out:-(

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Helpful?
Thank GaryandLesleyTravel
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear GaryandLesleyTravel, thank you for taking the time to review your stay with us. Pleased to hear that you enjoyed your stay and found our location to be convenient and staff to be helpful in storing your luggage. Secure luggage storage is a service we are most happy to provide free of charge for all of our guests. I am...

Seneca, South Carolina
Reviewed 1 week ago via mobile

We decided to stay near the center of town so the Victoria looked like a good choice. We were assigned and first floor room in the new section. It was a great room. It looked new with a good king bed. The TV worked fine and had CNN so we got caught up with home news. There were a lot...

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Helpful?
Thank Bill Y
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Bill Y, thank you for your review of your recent stay with us. I am pleased to hear that you enjoyed your stay in our new block of 4 Star Rooms. We are very proud of this product and have been getting a great response from our guests. We recently updated our television system to include over 40 channels,...

Cromwell, New Zealand
Reviewed 4 weeks ago

In a last-minute arrangement, I managed to book a room at the Victoria Hotel. We had stayed there many times previous, but this city is so often short of accommodation there are never any certainties. "No problem" was the result of my contact. The hotel itself has grown immensely in size and popularity and service continues to improve in professionalism...

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Helpful?
Thank Claire W
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Claire W, how nice to have you come back to stay with us again. I am pleased to know that while we have effectively doubled in size, we are still continuing to improve in our level of service as well. It's good to know that you enjoy our enjoy our location amenities and we hope to see you again...

Kidwelly, United Kingdom
Reviewed 4 weeks ago

I stayed here recently as part of my 'Contiki' tour and thought the hotel was great. The location is excellent, just a short walk from the Cadbury Factory which is definitely something worth visiting. It's also not far from all the main restaurants and bars. We only stayed here for one night, but I found the rooms to be very...

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Helpful?
Thank Megan H
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Megan H, thank you for posting such a nice review of our hotel. Hopefully we will see you again soon and you will be able to spend a bit more time in our beautiful city. Enjoy the rest of your tour! Kind regards, Ben Cochrane

Somerset West, South Africa
Reviewed 19 March 2017 via mobile

What friendly service at the reception. So helpful, informative and willing to assist. The room we stayed in looked brand new and were well appointed including a microwave, kettle, Tv and hair dryer. Double glazing on the windows cuts out the sound from the city and the NZ$10 fee for parking ones car in the hotel grounds is well worth...

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Helpful?
Thank Barbaravaardt
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Barbaravaardt, I am delighted to hear that you enjoyed your stay. By the sound of it, you stayed in our of our brand new Superior rooms, the construction of which was completed in October 2016, and I am pleased to hear you enjoyed the features our new rooms have to offer. We look forward to seeing you again soon....

Canberra, Australia
Reviewed 15 March 2017 via mobile

This is a very good, inexpensive hotel in the centre of Dunedin. It was very easy to find and has parking on site. The staff were excellent, very welcoming and friendly. Nice room, very clean, good bathroom and products. Excellent choice of two restaurants and top quality food. Bar & restaurant staff were also excellent and made us feel very...

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Helpful?
Thank kazzb2016
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear kazzb2016, thank you for taking the time to share your experience staying with us. It is great to know you were satisified with our facilities and service. We look forward to seeing you again soon. Kind regards, Ben Cochrane

Reviewed 7 March 2017

Stayed here and was situated in the newer looking wing of the hotel. The services were top notch and the service was impeccable. The rooms were very comfortable and clean. The facilities were ultra-modern and in great condition. Location is fantastic.

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Helpful?
1Thank Andy B
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Andy B, thanks for the great review of our staff and facilities! We look forward to seeing you again. Kind regards, Ben Cochrane

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Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Kia ora, Welcome to the Victoria Hotel Dunedin. Our hotel is located in the heart of Central Dunedin, minutes walk away from the city's attractions, shops and businesses. This makes our Hotel the perfect base for the family getaway, the shopping spree or the corporate traveler. At the Victoria Hotel you can expect a warm welcome, a comfortable stay and an excellent location. We take pride in the level of service we offer and are dedicated to going the extra mile for our guests. Our reception desk is open 24/7. We have rooms suitable for 1- 5 people, with a range of bedding configurations and amenities, all with newly renovated bathrooms, plus a free car park per room. There is also a guest laundry facility available. We are also highly experienced in group bookings and function catering for weddings, meetings and expos. When you come to stay at The Victoria Hotel you have two restaurants to choose from, both of which offer room service at no extra cost. You can also relax in our Lounge Bar and make use of the Wi-fi we offer in the bar area free of charge. For modern New Zealand cuisine, you can come to our Well Manor restaurant for Breakfast between 7-10am and Dinner from 6-8pm 7 days a week, or you may like to spice it up with some Flame Grilled Peri-Peri Chicken at our Nando's Restaurant from 11am-9pm every day. We hope to see you soon! ... more   less 

Additional Information about The Victoria Hotel Dunedin

Address: 137 St Andrew Street | PO Box 5737, Dunedin 9011, New Zealand
Region: New Zealand > South Island > Otago Region > Dunedin
Price Range: ₹ 5,316 - ₹ 8,427 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Victoria Hotel Dunedin 3.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Best Western Dunedin
Dunedin Best Western
Hotel Style:
#15 Business Hotel in Dunedin
#19 Family Hotel in Dunedin
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Questions & Answers

Here's what travellers have asked, with answers from The Victoria Hotel Dunedin staff and other travellers.
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Questions? Get answers from The Victoria Hotel Dunedin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The new units have a larger balcony”
JoeyPatricia, 26 Dec 2016 | Read review
“Penthouse was great, anything on the higher levels is definitely recommended.”
kell3333, 20 Dec 2016 | Read review
“Select your room according to the purpose of your stay. Rooms on the 4th floor a quiet, and receive a lot of breeze.”
grantmkingi, 19 Dec 2016 | Read review
“Some rooms in the older part have kitchens, not sure about rooms in the new block”
11JudeM, 2 Dec 2016 | Read review
“The recently available new block was very pleasant.and quiet.”
DanielaH969, 30 Nov 2016 | Read review
5 of 5