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The Ashley Hotel

Traveller (35)
Room & Suite (7)
Business Centre & Event Rooms (2)
Free Wifi
Free Parking
Non-Smoking Hotel
Meeting Rooms
Golf Course
Dry Cleaning
Self-Serve Laundry
3 Star accommodation
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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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Reviews (208)
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All reviews a ground floor room well located hotel westfield shopping centre botanical gardens bus stop free wifi enjoyed my stay long flight central christchurch airport convenience
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1 - 5 of 186 reviews
Reviewed 5 days ago

This hotel is economically priced, conveniently located, has free parking, and free limited WiFi. The room was small but clean however the bathroom was a little timeworn. I didn't get the bed that I had requested (got queen plus twin instead of king) but the...More

Date of stay: November 2018
Thank Kimberly W
Reviewed 17 May 2018

Clean and tidy room and staff very welcoming and helpful. Rooms are available both upstairs and downstairs. From what my colleagues indicated, the rooms are progressively being updated as some rooms quite different from others. Breakfast is available in the dining room for convenience.

Date of stay: May 2018
Thank Judith H
Reviewed 2 May 2018 via mobile

Our first rooms was not very clean, coffee rings in cups, tops of beds had something white in numerous place along with someone else's hair, shower door has not had a good clean in quite some time also has hair on it and in shower,...More

Date of stay: March 2018
Thank Beckswelsh
Response from Jacob W, Guest Relations Manager at The Ashley HotelResponded 6 June 2018

Hi Beckswelsh, Thanks for taking the time to give your feedback. We are sorry to hear that our room did not meet your expectations, especially since we take such pride in the cleanliness of our hotel rooms. We have brought these issues to the attention...More

Reviewed 1 May 2018 via mobile

I would not recommend this hotel to anyone. Originally from U.K I stayed here as I was performing in Christchurch. Dreadfully rude reception staff who Don’t care about you at all. Didn’t have a credit card so they made me walk to a atm in...More

Date of stay: May 2018
1  Thank VeronicaB2840
Response from Jacob W, Guest Relations Manager at The Ashley HotelResponded 31 May 2018

Dear Veronica B, Although we don't ever enjoy receiving reviews like this, we do appreciate your time and feedback. I hope that you will accept our sincerest apology. Our company takes pride in treating our guests with the utmost respect and our reception staff are...More

Reviewed 1 May 2018

The room was clean apart from a couple of long black hairs in the shower. This property has obviously had a paint job and a small refit (not to the best standard) The bed and headboard looked impressive (new additions) but the rest of the...More

Date of stay: April 2018
1  Thank Sonya W
Response from Jacob W, Guest Relations Manager at The Ashley HotelResponded 31 May 2018

Dear Sonya W, Thank you for taking the time to leave your feedback and your positive comments relating to our comfortable bedding and showers. We do sincerely apologize for the black hairs found in the shower as room cleanliness is something we take pride in....More

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Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Refrigerator in room
Things to do
Golf Course
Price range
US$ 87 - US$ 125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Price range
US$ 87 - US$ 125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Traveller (35)
Room & Suite (7)
Business Centre & Event Rooms (2)
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Questions & Answers
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13 August 2014|
Response from Jacob W | Property representative |
Dear Swanseagirl56, Thank you for your enquiry. The walking distance to the cathedral square from The Ashley Hotel Christchurch is 3km which runs through the beautiful hagley park. Kind regards, Jacob Williams Assistant... More
Room Tips
"Avoid rooms on first floor if you have heavy luggage as there are no lifts"
27 Apr 2018
Read review
"Get a room on the upper level."
4 Apr 2018
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"Not a place with good views anywhere that we could see."
19 Jun 2017
Read review
"No elevators so if you are elderly or have a heap of luggage get a room on the ground floor."
1 Apr 2017
Read review
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