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Heartland Hotel Cotswold

Traveller (135)
Room & Suite (69)
Dining (14)
88-96 Papanui Road Merivale, Christchurch 8014 New Zealand See on map
Free Wifi
Free Parking
Breakfast Buffet
Room Service
Multilingual Staff
3.5 Star accommodation
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7 Oct8 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (375)
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1 - 5 of 334 reviews
Reviewed 4 weeks ago via mobile

My favourite home away from home.Excellant customer service at reception and the restaurant, nothing was a problem. My room was immaculately clean and the bed was super comfy.Definately recommend this quaint hotel, will definatly stay again in my next work course.

Thank MeganW2754
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 2 weeks ago

Kia ora Megan W, This rewarding and pleased you always enjoy your time with us. Look forward to your next visit. Nga mihi. Simon Jackson

Reviewed 4 July 2018 via mobile

Warm friendly welcome upon arrival. Room was clean and bed was super comfortable. Tudor's on Papanui is the highlight of this hotel. Serena's service and food was superb. Keep up the excellent work team.

3  Thank bradleymarais
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 29 July 2018

Kia ora bradleymarais, Wow!! thank you for the great feedback We appreciate the comments on the team and the mention of Serena. I will definitely pass this on she is great value to us. Nga mihi. Simon Jackson

Reviewed 31 May 2018

Had a very enjoyable few days at the Cotswold hotel. From the moment we checked in, we were made to feel very welcome by the reception team. Nothing was too much trouble - especially as we were travelling with a young baby and needed a...More

1  Thank willipmeister
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 25 June 2018

Kia ora willipmeister, Thank you for choosing and we are very pleased you enjoyed your time with us. Good to hear that we were able to provide great service for you and the family. Kind regards Simon Jackson

Reviewed 25 May 2018 via mobile

We were pleasantly surprised when we arrived to the hotel with its ideal location. We received lovely service from the lady at reception who had all my details in the system and promptly handed over our keys so we could settle in. The room was...More

1  Thank iranzs
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 25 June 2018

Kia ora iranz, What a pleasant feedback. The team are thankful you enjoyed your time with. We're glad you enjoyed it and we look forward to another visit. Nga mihi Simon Jackson

Reviewed 17 May 2018

Stayed there twice , the second time in two bedroom suite. Great breakfast, close to city and Botanical Gardens. Bus is nearby tickets last two hours we walked back from the city via the Botanical Gardens, pleasant walk. Sites photos need upgrading room was much...More

Thank amenadue3
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 20 May 2018

Great feedback happy that you enjoyed your stay and suited your visit. Will definitely have a look at updating those pictures. Thanks again and look forward to your next visit. Simon Jackson

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Top amenities
Free Parking
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Banquet Room
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Things to do
Price range
US$ 86 - US$ 127 (Based on Average Rates for a Standard Room)
Hotel class
Price range
US$ 86 - US$ 127 (Based on Average Rates for a Standard Room)
Hotel class
Traveller (135)
Room & Suite (69)
Dining (14)
Business Centre & Event Rooms (1)
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Questions & Answers
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9 January 2017|
AnswerShow all 2 answers
Response from ManagerCotswoldHtl | Property representative |
Good morning Yellow Bee :) The best way or cheapest way to get to the hotel is via Supershuttle which is a cost of $24 plus $5 for each additional person. They will be waiting outside the terminal on arrival at the airport... More
20 February 2016|
AnswerShow all 5 answers
Response from Pauline G | Reviewed this property |
Maybe email them.
14 October 2015|
Response from Gail M | Reviewed this property |
Hi you will need to contact the hotel about this. From my stay there I found them to be very helpful. Good luck.
Room Tips
"Two friends sharing, two bedroom suite was great"
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"If possible, ask for a room which does not give on to the central courtyard area - should be quieter."
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"Don't bother find a different hotel."
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"The rooms are on two floors, arranged in several wings. If possible look at the actual room you are renting."
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