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The Redwood

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The Redwood
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44 Reviews from our TripAdvisor Community

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There are newer reviews for The Redwood
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Showing 44: English reviews
Reviewed 1 October 2013

Today I came to the hotel lobby to book accomodation for family friends coming for a wedding next month. The receptionist was rude and unhelpful. She has this bad attitude look on her face as if she doesnt want to help me or want me to be there, no smiles. I asked if there is room available and she just...

5Thank L C
westport nz
Reviewed 30 August 2013

Having to visit the city for work I selected this property as it was on the route to my business location. It was easy to find & the staff gave exceptional service. Having been there many years ago I was pleased to find the food was still good value as well. Although the rooms were clean in all areas a...

2Thank sherida23
Reviewed 21 August 2013

Don't waste your money staying here, the receptionist has a really bad attitude and is not inviting at all. The rooms are horrible, they had to change room because the shower was filthy! When they put me in another room the toilet wasn't working! Worst place ever, after complaining to the receptionist about the second room she looked like she...

2Thank love_tonga
Rangiora, New Zealand
Reviewed 15 August 2013

I agree with Graham R, the service is not very great at all. The receptionist has a really bad attitude, the one that works on a Thursday morning especially. I used to come here for the buffet, but that won't be happening again. I was told the owner liked his rooms to be up to a high standard. I think...

5Thank breanna h
Auckland Region, New Zealand
Reviewed 25 July 2013

not a happy experience at all - bed was only a double! and old - room had no clock radio, poor health and safety practices with the fire evacuation notice in a drawer! no hair dryer, no face cloths, only a small fan heater to heat whole room - tea bags from a box so not wrapped for hygiene. no...

3Thank Sandra T
Blenheim, New Zealand
Reviewed 13 July 2013

Freezing cold rooms, damp towels, water takes incredibly long time in shower to heat up. We found staff were actually quite helpful and friendly, perhaps they have changed or been retrained since last reviews? Food is great in the buffet, thoroughly enjoyed it. lots of room for this place to improve though. We were part of a large regular group...

1Thank Amy N
Reviewed 16 June 2013

What can I say?? Bad service, dirty rooms, badly managed. The owner is a lunatic!! I would not recommend this hovel to anybody unless I didn't like them. I spent one night here and that was enough. Had to pay in advance. When there were a few issues, there was no interest in trying to solve the problems. I don't...

4Thank Graham R
Reviewed 9 June 2013 via mobile

Shocking! Had to stay here for a funeral; the rooms we well below par, staff very rude and unhelpful. You could scrape off dirt from parts of the toilet floor, toilets not working properly, rooms smelly. This hotel made an already difficult stay even more so. Ended up spending the last night at Chateau on the Park

1Thank Molemap
Christchurch, New Zealand
Reviewed 1 May 2013

Terrible service, water leaking, office lady refused to help, T V only working on one channel, refused to provide any assistence said no other room but when leaving suddenly found another one, refused refund only been in room 15 minutes

1Thank Barry H
Reviewed 8 April 2013

I stayed at the redwood for 1 night travelling back home to Dunedin. 1 night was enough. Reception staff not very obliging and when I wanted a snack after checking in it was not possible. You have to remember to prebook breakfast the day before. They have a large restaurant and kitchen staff but try getting any food when you...

3Thank Graham R

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Great value basic, clean, comfortable accommodation. Recently refurbished. New beds. Buffet restaurant on site, with buffet breakfast, lunch and dinner available. Also, the public bar. Wireless internet. Self catering available in small kitchen. Self serve laundry available. Lots of car parking and parking for larger vehicles. Close to airport, beach, Burwood Hospital, golf courses, The Groynes. Bus at gate. Friendly staff with staff available 24/7. Conference/event/function facility available - we will take care of all your individual needs. Good AV equipment. ... more   less 

Additional Information about The Redwood

Address: 340 Main North Road, Christchurch, New Zealand (Formerly Redwood Hotel)
Region: New Zealand > South Island > Canterbury Region > Christchurch
Price Range: ₹ 4,450 - ₹ 5,432 (Based on Average Rates for a Standard Room)
Number of rooms: 27
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Questions & Answers

Questions? Get answers from The Redwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to stay in one of the newly refurbished rooms”
 of 5 bubbles Corny264, 3 Jun 2015 | Read review
“Pay an extra $10.00 and stay elsewhere”
 of 5 bubbles mitchormark, 21 Oct 2014 | Read review
“All rooms are ice boxes. The rooms on the southern side are even colder”
 of 5 bubbles richardlA7929NN, 4 Jul 2014 | Read review
“Keep driving, keep driving........”
 of 5 bubbles DaveBevin, 8 Jun 2014 | Read review
“I stayed in room 58, it was very nice. It took me a few minutes to find the coffee making facilities, there is a door on the wall next to bathroom, it looks like a meter cupboard, I had a peep in there and lo and behold, I found the sink, jug, coffee etc. I charged my iPad etc in there at night also”
 of 5 bubbles DianneG866, 23 Apr 2014 | Read review
5 of 5