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Astelia Apartment Hotel

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Astelia Apartment Hotel
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222 Reviews from our TripAdvisor Community

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There are newer reviews for Astelia Apartment Hotel
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Showing 212: English reviews
Christchurch, New Zealand
Reviewed 12 February 2016

Booked this hotel over the phone. We were not told that this was a non serviced room. We could have paid the same amount and gone elsewhere and had our room serviced. Therefore on our return the 2nd night we had to ring up afterhours reception to ask for toilet paper and soap. They said it would be delivered in...

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Helpful?
Thank kiwicrusader2016
VillageAccommodation, Guest Relations Manager at Astelia Apartment Hotel, responded to this review

We are very sorry to hear you were disappointed with your stay. We do offer room only or serviced packages and bookings over 7 days include a weekly service. We apologise the additional supplies were not delivered, for a two night stay there are additional towels and toilet paper in the bathroom so we will remind the after hours team...

Bawley Point
Reviewed 11 February 2016

Great location. Stroll across road to Central Market where you have a variety of cuisines on offer. Asian style food market. Try the handy coffee shop next door for morning wake up shot. Small kitchenette for self catering. Features compact bathroom/ laundry with washer/dryer. Short cab ride from Wellington railway station. Having traveled all day on Scenic rail from Auckland....

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Thank Robyn M
Auckland, New Zealand
Reviewed 10 February 2016

Stayed in standard Studio Apartment.Whilst ideal for solo traveller a couple may find it on the small side.Had very small bathroom and only one armchair.However ideal for longer term visit with dishwasher,combo clothes washer/dryer,and cooking facilities(no oven).Very friendly and helpful staff.Perfect location to shops and restaurants/cafes.Easy walk to waterfront and attractions and very handy to bus transport.No view.Has window that...

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Thank Geoffrey500
Blenheim, New Zealand
Reviewed 8 February 2016 via mobile

I've stayed here before and chose it because of that. We missed the ferry, oops. So why not enjoy an evening in beautiful Wellington. They had a room. When I went to check out they charged $45 for the extra bed for our three year old! Plus the room was $90 more than usual. Won't be back. It's good as...

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Helpful?
Thank yogimon
VillageAccommodation, Guest Relations Manager at Astelia Apartment Hotel, responded to this review

We are sorry to hear you were disappointed, as explained when you made the booking our rates are all based on availability and it was incredibly limited availability due to being last minute. The accommodation rate, rollaway charge and parking charges were all explained to you before the booking was made.

Sydney, Australia
Reviewed 8 February 2016 via mobile

I only stayed here because it was a Wotif.com mystery hotel and I have to say it was great. I was left alone. The staff was helpful central to everything, clean secure and comfortable. The only thing was the size of the tv and limited channels available when I wanted to watch it at night. If I was to come...

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Thank Lisa-MarieThwaites
Reviewed 27 January 2016

our family recently stayed here for while in wellington for a holiday, was great location and close to everything,very clean and tidy. downside was was 2% charge when paying with credit card and our room was opposite the lift so that could be noisy at night. but would stay there again.

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Thank Megval
Upper Hutt
Reviewed 24 January 2016 via mobile

Great location, great service and ticked all the boxes for our family stay! The Food Market across the road is a real bonus with many cuisine choices. Free wifi was excellent and supported us using up to 4 devices at a time with no problems. Will use again!

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1Thank Carl D
Auckland, New Zealand
Reviewed 18 January 2016

Friendly, helpful, welcoming staff.Great location, easy walk to city centre and Te Papa. Spotless room with all amenities we needed. Highly recommend these apartments as a good place to stay. Food court across the road provided good selection of food at good prices.

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Helpful?
Thank vandan2016
VillageAccommodation, Guest Relations Manager at Astelia Apartment Hotel, responded to this review

The location is amazing and surrounded by the food court, great cafés and restaurants. We have passed on your great feedback to the team and look forward to welcoming you back next time you are in Wellington.

Endwell, New York
Reviewed 17 January 2016

Great accommodation in the central business district; walking distance to all attractions; kitchen and washer were in excellent condition and were perfect for our 5 day stay. We were able to take advantage of a summer offer to obtain free wifi; staff very helpful and welcoming; would definitely stay here again.

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Thank egslp
Adelaide
Reviewed 17 January 2016

Nice room with everything you would need for a short stay: Washer + Dryer, Stove, Microwave, toaster etc. It is in a great location, you can walk to pretty much all the attractions. The staff were very welcoming and helpful. Only downfall was the toaster was faulty. A message was sent to house keeping but it was not fixed/replaced. Minor...

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Helpful?
Thank Mjbarber771
VillageAccommodation, Guest Relations Manager at Astelia Apartment Hotel, responded to this review

We are glad you enjoyed the apartment and will follow up to why the toaster wasn't replaced as that is very unlike us. We look forward to welcoming you back.

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Amenities

Highlights
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
Services
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Astelia Apartment Hotel

Address: 156 Willis Street, Wellington 6011, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: ₹ 7,361 - ₹ 12,181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Astelia Apartment Hotel 3.5*
Number of rooms: 75
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Also Known As:
Central Stratford Apartment Wellington
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Questions & Answers

Here's what travellers have asked, with answers from Astelia Apartment Hotel staff and other travellers.
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Questions? Get answers from Astelia Apartment Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are wanting a quiet room ask for a back room.”
 of 5 bubbles joPP419, 18 Aug 2016 | Read review
“Apparently hotel has long stays in certain rooms. Overhead person in room below them complaining about noise to reception.”
 of 5 bubbles kpp724, 4 Jul 2016 | Read review
“Quiet room west facing, what we asked for.”
 of 5 bubbles lptitch, 7 Jun 2016 | Read review
“Ask for a room high up and on the side to avoid early-morning road noise.”
 of 5 bubbles LadyMol, 21 May 2016 | Read review
“My room on the 7th floor was a side room away from Willis street so had no issues with noise despite the fact i had my window open all night”
 of 5 bubbles 925duncant, 15 May 2016 | Read review
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