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West Plaza Hotel

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West Plaza Hotel
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418 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Auckland
Reviewed 1 May 2016

Centrally located, friendly and helpful staff -reception and bar, relaxing atmosphere and easy ambience. Triple room suited 3 mates down to see the Chiefs squeeze past the Hurricanes. Room clean and roomy for 3, well serviced.

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Helpful?
Thank wundabar
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks so much for leaving your positive review, we appreciate it! We look forward to seeing you again in the future. Regards, Julie Wilcock - GM

Nelson, New Zealand
Reviewed 30 April 2016 via mobile

I stayed at the west plaza for three nights, I expected it to be done what noisy as its in the city but man was it loud! Double glazing wouldn't go a miss. The staff where good but it wouldn't have hurt to smile! The bed was like a cloud to sleep on! So soft!!!!

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Helpful?
Thank Thesecreteater4
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for leaving your comments, I am sorry that you found the city noises disturbing. We do appreciate your feedback as it helps us to improve, your comments about the staff smiling will be passed on. Regards, Julie Wilcock - GM

Napier, New Zealand
Reviewed 27 April 2016

I stayed overnight for the latest of many trips to the capital, and chose the West Plaza because I had previously enjoyed its understated comfort and convenience. I was not disappointed at all. The evening meal was tasty, the portion size good, and the price very fair. The rooms are old but tidy, the mattress and pillows excellent and the...

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Helpful?
Thank BPGY
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for leaving your feedback, it’s always so good to hear from guests who have enjoyed their stay with us. We are a mid-range value for money accommodation option situated in the heart of Wellington City and your comments will help others to choose our hotel when travelling. For future stays we do offer a fresh milk jug which is...

Christchurch, Canterbury, New Zealand
Reviewed 26 April 2016

We stayed for two nights over Anzac weekend, rooms were very comfortable, it was very quiet, staff were helpful, the central location is perfect close to restaurants bars and of course Te Papa, we will definitely stay there again when next in Wellington

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Helpful?
Thank Rita T
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks so much for leaving your positive comments about the hotel and the staff, we agree that we have a perfect location to explore Wellington city. We appreciate your feedback it always good to hear when guests have enjoyed their stay with us. We hope to see you again in the future. Regards, Julie Wilcock - GM

Auckland Region, New Zealand
Reviewed 26 April 2016

Clean and tidy but also rather noisy. We did request our room be cleaned at 9am and on returning at 1pm was not done, but this is being picky. Voices travel through the hotel especially yelling children and street noise is also quite loud.

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Helpful?
Thank Cat301
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your feedback about the hotel it’s good to hear that the hotel was clean and tidy. I am sorry that the housekeeping team didn’t get to your room until 1pm, I will pass your comments on to the Housekeeping team so they are aware. We appreciate your feedback thanks for taking the time to leave it Regards, Julie...

Bay of Plenty
Reviewed 20 April 2016

I've been here several times now for work and each time the facilities have improved. My latest room was spacious and modern. Staff are always friendly and professional. I will stay here again for business and leisure.

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Thank shhhhh8
Dunedin, New Zealand
Reviewed 17 April 2016

Very enjoyable stay for three nights. Excellent location, very quick checkin and out, the 300MB of data was fine for our stay (in fact we did not reach that limit) and our room was pretty quiet and comfortable (although we did still wear earplugs at night due to the noises of the city). We found all of the staff friendly...

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Helpful?
Thank Jampnz
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks so much for your positive review of West Plaza Hotel, we appreciate your feedback. We agree that we have one of the best locations to explore the Wellington CBD. Your comments will help other travellers to choose our hotel. Thanks again we hope to see you in the future. Regards, Julie Wilcock - GM

Singapore
Reviewed 14 April 2016

1. Front Desk staff was not helpful. Asked about some directions of the area and what we got was just a map. 2. Limited access to the internet (200mb for 2 nights stay). I just checked in for 2 hours and 200mb was "used" up with low usage. Told the staff about it and she replied we need to monitor...

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Helpful?
Thank FRANKGOH
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your comments we appreciate your feedback, it helps us to improve. I have passed on all of your feedback onto my team so we can make improvements. We offer 300MB internet complimentary with every stay, I am sorry this did not meet your needs, I was pleased to hear the front desk gave you a further 200MB complimentary....

auckland
Reviewed 1 April 2016

I have stayed at the West Plaza a few times before over the years and it never fails in staff friendliness and helpfulness, cleanliness and wheelchair access. Good accessible room and no issues with having a service dog with me. Good price as breakfast was included in the room rate. Location is fabulous as is so central to all amenities...

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Helpful?
1Thank medievalscot
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for leaving your positive feedback about the hotel and our facilities, particularly your comments regarding our accessible rooms. It’s always so good to hear when guests have enjoyed their stay with us. We hope to see you again in the future. Regards, Julie Wilcock - GM

Fort Collins, Colorado
Reviewed 31 March 2016

I stayed here as a member of a group of 20 hikers at the end of our travels throughout New Zealand. I found my room to be very comfortable, the bathroom well lit and laid out, and the bed perfect for a good night's sleep. The front desk personnel were always helpful and pleasant, especially when I expressed a concern...

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Helpful?
Thank clw52
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks so much for your feedback. We are a mid-range value for money accommodation option situated in the heart of Wellington and your comments will help other to choose West Plaza Hotel when coming to Wellington. It was great to hear that the staff were helpful and that your room was very comfortable. Thanks again for taking the time to...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of Wellington city opposite the Town Hall and Convention Centre; West Plaza Hotel offers a welcoming friendly atmosphere with 102 spacious and comfortable rooms. A short drive from the airport and ferry terminals and just a short walk to the national Museum Te Papa, the waterfront and the best shops, restaurants and entertainment the capital has to offer. Providing everything required to make your stay a comfortable and relaxed experience. Facilities include on-site car parking, 24 hour room service, flat rate wireless broadband access, tea/coffee making facilities, Sky TV and much more. Choose from 102 rooms - a combination of twins and doubles, including 6 suites.With large windows looking out to the hustle and bustle of the city. City Dining & Bar offers fresh New Zealand cuisine and a selection of boutique New Zealand wines.Choose from four versatile conference rooms; full catering, audio- visual equipment and presentation facilities are available. ... more   less 

Additional Information about West Plaza Hotel

Address: 110 Wakefield St, Wellington 6011, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: ₹ 6,504 - ₹ 16,285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — West Plaza Hotel 4*
Number of rooms: 102
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Also Known As:
West Plaza Wellington
Hotel Style:
#17 Luxury Hotel in Wellington
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Questions & Answers

Here's what travellers have asked, with answers from West Plaza Hotel staff and other travellers.
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Questions? Get answers from West Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would contact West Plaza direct to book”
 of 5 bubbles Rachelann08, 13 Feb 2017 | Read review
“North facing rooms are quieter”
 of 5 bubbles , 29 Jan 2017 | Read review
“No, all seemed bog standard”
 of 5 bubbles AnonymousMalaga, 23 Jan 2017 | Read review
“We were on the 3rd floor and heard no sounds at all.”
 of 5 bubbles coling6, 7 Jan 2017 | Read review
“Room 301 is at the front of the building and has a balcony”
 of 5 bubbles nigela133, 2 Jan 2017 | Read review
5 of 5