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West Plaza Hotel

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West Plaza Hotel
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418 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Sydney, Australia
Reviewed 3 January 2017

West Plaza hotel is located in the Wellington CBD and is minutes walk away from some of Wellingtons best cafe's, restaurants and attractions like Te Papa Museum. The rooms are reasonable and the staff friendly. The only downside is the tiny and very difficult car parking situation. My advice if you do stay here and have a car is to...

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Helpful?
1Thank Nigel A
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your positive feedback, it’s so nice to hear that your enjoyed your stay at West Plaza Hotel. Thanks also for your comments about the hotel carparking which will be helpful for others. We do hope to see you again when next in Wellington. We appreciate you taking the time to leave your feedback. Regards Julie Wilcock GM

England
Reviewed 20 December 2016 via mobile

This hotel gives excellent value for money. The rooms are functional and hotel very clean. The stand out feature is the staff who helped me out with everything from laundry, the gym and a late check out. The location is unbeatable, central to everything you need. I'm glad I finished my trip to New Zealand here.

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Helpful?
1Thank Naughtybutnicer
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your positive feedback. It’s so nice to hear that your enjoyed your stay with us. We appreciate you taking the time to leave your comments. Regards Julie Wilcock GM

Apia, Samoa
Reviewed 19 December 2016 via mobile

I Checked in today at around 8pm/9pm and paid for 2 nights and a reserved car park. Left to see some families around the area and came back around 1am to see that our car park spot was taken. Asked the male receptionist and he said he was not informed about a car park spot, so I explained to him...

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Helpful?
Thank Ray T
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks, we appreciate your feedback. I was sorry to hear that your original car park was in use, but understand there were several other spaces available that you did not want to use. This is one of the reasons we do not reserve car parking spots at the hotel. The Night Manager did try to explain this to you but...

Auckland Region, New Zealand
Reviewed 18 December 2016

Our family stayed here for 1 night whist in Wellington for a graduation. Great location, walking distance to shops, Michael Fowler, Te Papa etc. Staff were friendly and helpful. The rooms were average size, bathrooms really need updating, doors got stuck and shower wets the floor affecting the toilet. Even though we booked for 3 people there were only towels...

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Helpful?
Thank Maureen99964
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your positive feedback about the location of the hotel. I am sorry you only had 2 towels, when we are advised that 3 people are in a room we do always try to make sure that there are enough towels. I will pass your comments onto the front office team so they can look at procedures. Thanks for...

Sittingbourne, United Kingdom
Reviewed 17 December 2016 via mobile

I found nothing wrong with the hotel. No air con but didn't need it, it's not the tropics. Room was clean and serviced daily. Hotel staff were pleasant and helpful. Always with a cheery smile. In the centre of town, easy walk to all attractions. A very pleasant stay.

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Helpful?
Thank Burt_Thatcherher
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your positive feedback, it’s so nice to hear that your enjoyed your stay at West Plaza Hotel. We are a value for money mid-range accommodation option situated in the central city and your comments will help other to choose our hotel when next in Wellington. Thanks again. Regards, Julie Wilcock - GM

Bear, Delaware
Reviewed 1 December 2016

The hotel is in a good location and is close to Te Papa (5-10 min walk). Parking is available ($20-$25 per night). The hotel's lobby is clean and very nice looking. The rooms too are very clean. Wifi is available in the room but you only get a certain daily amount before paying. The room also does not have an...

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Helpful?
Thank dyt06z
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your feedback, it’s good to hear that you enjoyed your stay at the West Plaza Hotel. We are a mid-range value for money accommodation option and your comments will help others to choose our hotel when next in Wellington. Thanks again, Julie Wilcock - GM

Linkoping, Sweden
Reviewed 28 November 2016 via mobile

Perfectly located hotel to explore central Wellington from. Close to Cuba street but not so close that noise will disturb sleep. Friendly staff and quite OK standard on rooms even if age starts to show here and there. Hint: don't choose the hotel parking since it is too small for cars bigger than a VW Golf.

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Helpful?
Thank Göran A
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your feedback, it’s good to hear that you enjoyed your stay with us at West Plaza. We are a mid-range value for money accommodation option situated in the heart of Wellington city and we appreciate your comments about the friendly staff. Thanks again, Julie Willock - GM

Melbourne, Australia
Reviewed 28 November 2016

Just had a eight day stay at West Plaza, l could not fault the staff at all. Had a few issues with the lift but with everything that was going on in Wellington only a small issue. Thanks to Raymond and Adrian in the dining area!

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Helpful?
Thank Terry C
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your comments, it was so good to read that you were well looked after throughout your stay at the West Plaza Hotel. I am sorry that the lift was playing up, this has now all been resolved. I will also pass on your thanks to Raymond and Adrian. We look forward to seeing you again at the Hotel....

Napier, New Zealand
Reviewed 25 November 2016 via mobile

I stayed for one night on a business trip. Excellent staff, friendly and helpful. The room was ok, nothing flash and the bathroom needs a bit of navigating based on the toilet and shower closeness. The worst part of it was the noise. If the room had aircon I couldn't find it so on this muggy night I slept with...

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Helpful?
Thank Rick M
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your feedback and the lovely comments about the helpful friendly staff. Unfortunately, it is often hard to control the noise created by other businesses’ in the CBD. I am sorry that these inner-city noises kept you awake and can understand how frustrating that must have been. Regards, Julie Wilcock - GM

Greater Wellington, New Zealand
Reviewed 20 November 2016

The hotel is clean and tidy. I visited Wellington with my Parents. I was a great place to stay. Central but away from Courtney place allowing for quiet time as well, especially during the weekend. I would stay again.

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Helpful?
Thank Fred0704
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your feedback, we appreciate it. It was so nice to hear that you enjoyed your stay, we look forward to seeing you again. Regards, Julie Wilcock - GM

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of Wellington city opposite the Town Hall and Convention Centre; West Plaza Hotel offers a welcoming friendly atmosphere with 102 spacious and comfortable rooms. A short drive from the airport and ferry terminals and just a short walk to the national Museum Te Papa, the waterfront and the best shops, restaurants and entertainment the capital has to offer. Providing everything required to make your stay a comfortable and relaxed experience. Facilities include on-site car parking, 24 hour room service, flat rate wireless broadband access, tea/coffee making facilities, Sky TV and much more. Choose from 102 rooms - a combination of twins and doubles, including 6 suites.With large windows looking out to the hustle and bustle of the city. City Dining & Bar offers fresh New Zealand cuisine and a selection of boutique New Zealand wines.Choose from four versatile conference rooms; full catering, audio- visual equipment and presentation facilities are available. ... more   less 

Additional Information about West Plaza Hotel

Address: 110 Wakefield St, Wellington 6011, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: ₹ 6,462 - ₹ 16,347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — West Plaza Hotel 4*
Number of rooms: 102
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Also Known As:
West Plaza Wellington
Hotel Style:
#17 Luxury Hotel in Wellington
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Questions & Answers

Here's what travellers have asked, with answers from West Plaza Hotel staff and other travellers.
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Questions? Get answers from West Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would contact West Plaza direct to book”
 of 5 bubbles Rachelann08, 13 Feb 2017 | Read review
“North facing rooms are quieter”
 of 5 bubbles , 29 Jan 2017 | Read review
“No, all seemed bog standard”
 of 5 bubbles AnonymousMalaga, 23 Jan 2017 | Read review
“We were on the 3rd floor and heard no sounds at all.”
 of 5 bubbles coling6, 7 Jan 2017 | Read review
“Room 301 is at the front of the building and has a balcony”
 of 5 bubbles nigela133, 2 Jan 2017 | Read review
5 of 5