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James Cook Hotel Grand Chancellor

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2,359 Reviews from our TripAdvisor Community

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There are newer reviews for James Cook Hotel Grand Chancellor
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Showing 2,318: English reviews
Auckland, New Zealand
Reviewed 20 July 2016

Expensive Resturant but excellent staff and service. Very close to eateries in the City. Very comfortable and clean room. Walking distance to museum, theatres and lots of shopping. Easy access to tourist sites.

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Helpful?
Thank christinerD4831FR
Edendale
Reviewed 19 July 2016

We had a brilliant stay at the James Cook. Stayed with my two teengagers for a holiday and it was perfect. Great price, great staff, right in the centre of Wellington. The buffet breakfast was amazing ... the variety of food was excellent...kept us full until tea time!! We went to the gym daily. Highly recommend. The cleaning staff were...

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Thank 5McKs
Kapiti
Reviewed 19 July 2016

I really enjoyed my stay at the James Cook Grand Chancellor. It is perfectly situated for easy access to the city. The staff were efficient and friendly. The room was well presented and quiet. Top hotel in terms of service, accommodation and price. Will definitely stay again.

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Thank 10sheelahs
Wellington, New Zealand
Reviewed 19 July 2016

Great location to Featherston street and waterfront restaurants. Quiet area of town at night and hotel almost silent. Staff could have been friendlier. Room slightly outdated but comfortable and would stay here again.

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Thank Gemma F
Martinborough, New Zealand
Reviewed 19 July 2016

We always enjoy the the James Cook Good rooms & service, central location. So easy to catch a bus to just about anywhere in the city. This time we had a grab one voucher which was extremely good value - included parking & late checkout. Really appreciated the great seating in our room - a settee & 2 other chairs....

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Thank Gay C
Southern Cook Islands, Cook Islands
Reviewed 19 July 2016

Disinterested weekend staff and poor service for a very important international meeting. Duty manager was not the chain's best representative and impacted negatively on the hotel's reputation. My colleague and I , both from an International Organisation would fund it hard to recommend this hotel except as a place to sleep.

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Thank S1453KSstephenb
Napier
Reviewed 19 July 2016

Really enjoyed our stay. Figured out how to open the large window finally as like our fresh air. Wished we had had the breakfast as it looked fabulous but were dining elsewhere so that will be a must next time!

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Thank edwardbR5780DJ
Glen Eden
Reviewed 19 July 2016

The service and staff were very good and very friendly. The location was excellent to get to the TSB arena. If you have an early start at the weekend be aware nothing is open for breakfast around the hotel until after 9am. Even the cafe in the Foyer of the hotel doesn't open until 10am and when you have a...

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Thank H85CHkarenb
Carterton
Reviewed 18 July 2016

great friendly, helpful staff, no problems. Room was nice and clean and hotel is in a great location ... The restaurant called whitbys inside is awesome we had the buffet dinner and buffet breakfast and it was best we have ever been too 😊

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Thank jessicacM8283IW
Auckland Region, New Zealand
Reviewed 18 July 2016

This four star (? three and a half star) hotel is probably the best value of all the up market hotels in Welllington. The location is fantastic with all the cbd in walking distance and many of the rooms having quite spectacular views because of the hotel's elevated position. Service is prompt and attentive and upgrades available at $NZ 20.00...

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Helpful?
Thank Philip G

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The James Cook Hotel Grand Chancellor is located in the heart of Wellington City and features a unique thoroughfare between the leading retail district of Lambton Quay and business hub of The Terrace. The hotel features 268 accommodation rooms, two restaurants and bars, and a complimentary in-house gymnasium. High-speed internet connectivity is available throughout the hotel and the exclusive 26th floor Club Lounge offers the pinnacle of executive comfort with complimentary full buffet breakfasts, evening bar service and a business centre with spectacular harbour views. For meetings and events, the Hotel has a diverse selection of eight meeting and conference rooms, catering for up to 350 delegates. The entire conference floor and Whitby's Restaurant can also be utilised for large events and tradeshows for up to 600 guests. The hotel offers fresh, modern facilities along with a state of the art sound system. The dedicated Functions team are on hand to provide advice, information and ideas along with professional and friendly assistance. Experience the highest standards of service at Wellington's definitive accommodation and conference venue; the James Cook Hotel Grand Chancellor. ... more   less 

Additional Information about James Cook Hotel Grand Chancellor

Address: 147 The Terrace, Wellington 6011, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: ₹ 6,743 - ₹ 13,213 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — James Cook Hotel Grand Chancellor 4.5*
Number of rooms: 268
Reservation Options:
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Also Known As:
James Cook Wellington
Hotel Style:
#9 Business Hotel in Wellington
#10 Family Hotel in Wellington
#14 Luxury Hotel in Wellington
#16 Romantic Hotel in Wellington
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Questions & Answers

Here's what travellers have asked, with answers from James Cook Hotel Grand Chancellor staff and other travellers.
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Questions? Get answers from James Cook Hotel Grand Chancellor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room facing the harbour”
 of 5 bubbles 63RobertM63, 3 Dec 2016 | Read review
“No street noise at level 25.”
 of 5 bubbles KiwiPeachy, 15 Nov 2016 | Read review
“Perhaps a lower one nearer reception if you need in room internet as we had a higher floor and it was sparse to say the least !”
 of 5 bubbles Brandylady, 15 Nov 2016 | Read review
“Had a high floor, so that helped with traffic noise”
 of 5 bubbles HollyHants, 8 Nov 2016 | Read review
“The 23rd floor was very comfortable and quiet.”
 of 5 bubbles 745mareem, 31 Oct 2016 | Read review
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