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James Cook Hotel Grand Chancellor

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2,368 Reviews from our TripAdvisor Community

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Showing 2,327: English reviews
Foxton Beach, null, New Zealand
Reviewed yesterday NEWvia mobile

Had a business conference here which went well with no issues. The conference staff were seamless, everything including the sound and audio went well. Th only complaint was the conference room was very warm and most of us had to use the note pad to fan ourselves. This was also the case at dinner as well. The hotel room was...

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Helpful?
Thank Juliette D
Reno
Reviewed yesterday NEW

Rooms are tired and in need of renovation Our room had the air conditioning units next to it and was very noisy - level 18 be wary. Bathroom had similar need of renovation. Staff were excellent and friendly.

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Helpful?
Thank bashies
Auckland, New Zealand
Reviewed yesterday NEWvia mobile

Stayed here for a night. Great location..close to city centre and motorway. Everything was perfect. But vallet parking is chargable regardless what room you staying in . It is expensive $29 for one night .

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Helpful?
Thank pawans00d
Wanganui
Reviewed 3 days ago NEW

Great location , great staff - will always stay here out of preference. Very easy to get too if driving and quick access via lift to Lambton Quay and great shopping . Food is great and the restaurant ambience is lovely

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Helpful?
Thank Karen D
Invercargill, New Zealand
Reviewed 3 days ago NEW

Walking distance to all major attractions, Te Papa, Westpac Stadium, War Museum also the important bars and restaurants. Only a lift ride to the main shopping street which for my wife was a big plus. The decor is dated but roomy and clean, buffet breakfast was very good. Like any place with a big number of staff there was a...

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1Thank jimmS7070TS
Melbourne
Reviewed 3 days ago NEW

Great stay in comfortable room and the services from the staff were delivered well and with a smile. The hotel is a bit dated has everything you need and some great views especially from the dining room. They do need to update the TV remote control as very slow to work ad very last century. The food for both breakfast...

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Helpful?
Thank Attica61
Auckland
Reviewed 4 days ago NEW

I have stayed here many times and enjoy the large rooms and being in a busy part of town yet so quiet in the rooms. Positioned with an easy location from the motorway it is easy to locate. There is always helpful staff at the desk any time of day or night. The restaurant is high class with breakfast being...

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1Thank A2322RDkevinw
A TripAdvisor Member
Level Contributor
51 reviews
17 hotel reviews
12 helpful votes
Reviewed 4 days ago NEWvia mobile

Chose this hotel for being central to Westpac stadium (20 min walk) and 5 minute drive to ferry terminal. To be honest it's a typical capital city hotel. Standard sized room and bathroom. Slightly over priced but completely expected. From this hotel we easily walked to: cable car, waterfront,movie theatre,stadium,waterfront, Te Papa museum. Interesting facts noticed about Wellington:1 in 5...

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Thank A TripAdvisor Member
Waikato
Reviewed 5 days ago NEW

Great stay, close to everything and good services with friendly customer service but surprised that all hotel bars were closed by 11.30pm on a Saturday night !! A modern flat screen TV would have been good

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Thank D2007FSdonb
Palmerston North
Reviewed 5 days ago NEW

great place to stay when visiting and sampling Wellington. Just need to address parking situation when arriving Rest of stay was great but was hectic getting into hotel rest of stay was great and enjoyed visit

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Helpful?
Thank duncans853

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The James Cook Hotel Grand Chancellor is located in the heart of Wellington City and features a unique thoroughfare between the leading retail district of Lambton Quay and business hub of The Terrace. The hotel features 268 accommodation rooms, two restaurants and bars, and a complimentary in-house gymnasium. High-speed internet connectivity is available throughout the hotel and the exclusive 26th floor Club Lounge offers the pinnacle of executive comfort with complimentary full buffet breakfasts, evening bar service and a business centre with spectacular harbour views. For meetings and events, the Hotel has a diverse selection of eight meeting and conference rooms, catering for up to 350 delegates. The entire conference floor and Whitby's Restaurant can also be utilised for large events and tradeshows for up to 600 guests. The hotel offers fresh, modern facilities along with a state of the art sound system. The dedicated Functions team are on hand to provide advice, information and ideas along with professional and friendly assistance. Experience the highest standards of service at Wellington's definitive accommodation and conference venue; the James Cook Hotel Grand Chancellor. ... more   less 

Additional Information about James Cook Hotel Grand Chancellor

Address: 147 The Terrace, Wellington 6011, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: ₹ 6,605 - ₹ 12,469 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — James Cook Hotel Grand Chancellor 4.5*
Number of rooms: 268
Reservation Options:
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Also Known As:
James Cook Wellington
Hotel Style:
#9 Business Hotel in Wellington
#10 Family Hotel in Wellington
#14 Luxury Hotel in Wellington
#16 Romantic Hotel in Wellington
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Questions & Answers

Here's what travellers have asked, with answers from James Cook Hotel Grand Chancellor staff and other travellers.
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Questions? Get answers from James Cook Hotel Grand Chancellor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room facing the harbour”
 of 5 bubbles 63RobertM63, 3 Dec 2016 | Read review
“No street noise at level 25.”
 of 5 bubbles KiwiPeachy, 15 Nov 2016 | Read review
“Perhaps a lower one nearer reception if you need in room internet as we had a higher floor and it was sparse to say the least !”
 of 5 bubbles Brandylady, 15 Nov 2016 | Read review
“Had a high floor, so that helped with traffic noise”
 of 5 bubbles HollyHants, 8 Nov 2016 | Read review
“The 23rd floor was very comfortable and quiet.”
 of 5 bubbles 745mareem, 31 Oct 2016 | Read review
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