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James Cook Hotel Grand Chancellor

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2,352 Reviews from our TripAdvisor Community

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Showing 2,311: English reviews
Waikato
Reviewed yesterday NEW

Good value for money and the location is great. A little dated and the bed was very hard, other than that everything was satisfactory. Staff were friendly and efficient. Very busy lobby and lift as sharing this with walking traffic

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Helpful?
Thank H1693XAamberh
Ashhurst
Reviewed yesterday NEW

Overall experience was very good. Room was big with plenty of chairs and table space, clean and tidy. Bed was comfy and very quiet at night to sleep. Bathroom a little old fashioned with shower over bath but it worked well. Location was fantastic with easy access to shopping and business meeting. Dining at buffet restaurant for dinner and breakfast...

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Helpful?
Thank 858mariond
Melbourne, Australia
Reviewed 2 days ago NEW

Hotel Wi-Fi was pathetic Sign on experience was too long had trouble connecting at first and then it started disconnecting gave up and used my 4G connection instead the room was too small and bathroom was below average NOT RECOMMENDED

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Helpful?
Thank Vineet S
Auckland, New Zealand
Reviewed 2 days ago NEW

I had a short weekend stay here last week. Very friendly and helpful staff. Room was spacious, spotlessly clean, very comfortable queen bed and pillows. No view but I wasn't there very long so not an issue. Great location. Lift takes you straight down to Lambton Quay for shopping and restaurants etc....only a few minutes walk to the Waterfront. Buffet...

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Helpful?
Thank doggyloversteele
Nelson-Tasman Region, New Zealand
Reviewed 2 days ago NEW

Overall our experience was very good - bar and room service was excellent. Our meal was good as was the breakfast selection (a bit expensive). Parking was an issue - valet parking only, we were not told of this at the time of booking.

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Helpful?
Thank JeanR2013
Hamilton
Reviewed 2 days ago NEW

Very clean and tidy, great room service also. Very quiet and relaxing along with being very central is fantastic for a wander around the shops! Highly recommend for all occasions, business or leisure.

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Helpful?
Thank 865luanner
Otago
Reviewed 3 days ago NEW

Overall most of the staff were extremely helpful, a rare thing to find nowadays. Room was clean and had a good night sleep. The room decor was classic noot modern but everything was working well!! Will definitely return.

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Helpful?
Thank Haizal H
Upper Moutere NZ
Reviewed 3 days ago NEW

Please forward a price per night with breakfast as I may be able to convince my Board to return to your Hotel as I found the overall stay very good and so did the other members. The breakfast was very good as were the rooms.

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Helpful?
Thank johnandjulie740
Reviewed 3 days ago NEW

I stay at this hotel regularly and have always felt so valued and that my needs as a customer are of utmost importance to all staff who work there - I cannot speak highly enough of the great care all staff take to ensure a top rate experience in this hotel. The location is fantastic making access easy straight off...

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Helpful?
Thank Denisewmc
Adelaide
Reviewed 3 days ago NEW

To start excellent staff starting with booking in, valet parking on the spot, room good size but needs for us elderly a shower on its own as it was hard to enter bath with shower & the shower head was so close to the wall hard for a 6ft 3 to get under & a safety hazard.The toilet button very...

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Helpful?
Thank Robert M

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The James Cook Hotel Grand Chancellor is located in the heart of Wellington City and features a unique thoroughfare between the leading retail district of Lambton Quay and business hub of The Terrace. The hotel features 268 accommodation rooms, two restaurants and bars, and a complimentary in-house gymnasium. High-speed internet connectivity is available throughout the hotel and the exclusive 26th floor Club Lounge offers the pinnacle of executive comfort with complimentary full buffet breakfasts, evening bar service and a business centre with spectacular harbour views. For meetings and events, the Hotel has a diverse selection of eight meeting and conference rooms, catering for up to 350 delegates. The entire conference floor and Whitby's Restaurant can also be utilised for large events and tradeshows for up to 600 guests. The hotel offers fresh, modern facilities along with a state of the art sound system. The dedicated Functions team are on hand to provide advice, information and ideas along with professional and friendly assistance. Experience the highest standards of service at Wellington's definitive accommodation and conference venue; the James Cook Hotel Grand Chancellor. ... more   less 

Additional Information about James Cook Hotel Grand Chancellor

Address: 147 The Terrace, Wellington 6011, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: ₹ 6,806 - ₹ 13,749 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — James Cook Hotel Grand Chancellor 4.5*
Number of rooms: 268
Reservation Options:
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Also Known As:
James Cook Wellington
Hotel Style:
#9 Business Hotel in Wellington
#10 Family Hotel in Wellington
#14 Luxury Hotel in Wellington
#16 Romantic Hotel in Wellington
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Questions & Answers

Here's what travellers have asked, with answers from James Cook Hotel Grand Chancellor staff and other travellers.
14 questions
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Questions? Get answers from James Cook Hotel Grand Chancellor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room facing the harbour”
 of 5 bubbles 63RobertM63, 3 Dec 2016 | Read review
“No street noise at level 25.”
 of 5 bubbles KiwiPeachy, 15 Nov 2016 | Read review
“Perhaps a lower one nearer reception if you need in room internet as we had a higher floor and it was sparse to say the least !”
 of 5 bubbles Brandylady, 15 Nov 2016 | Read review
“Had a high floor, so that helped with traffic noise”
 of 5 bubbles HollyHants, 8 Nov 2016 | Read review
“The 23rd floor was very comfortable and quiet.”
 of 5 bubbles 745mareem, 31 Oct 2016 | Read review
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