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Grand Mercure Wellington Central City Apartments

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485 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Mercure Wellington Central City Apartments
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Showing 475: English reviews
Christchurch, New Zealand
Reviewed 3 March 2016

very nicely located at the heart of the city, nice harbour view from floor 13, welcoming and friendly staff, we were amazed with the room size and facilities (very clean), would recommend my friends and family m, we would certainly stay gain

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Helpful?
Thank Ananya1982
Bellevue, Washington
Reviewed 1 March 2016

I selected the Mercure Central City Apartments as we had an adult family of five and needed a central location. This worked out perfectly! Our two bedroom apartment was clean, well appointed and very quiet for the city center. I was a little concerned by some of the negative reviews, but our experience was nothing but great. The staff was...

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Thank zhellings
Brisbane, Australia
Reviewed 28 February 2016

We arrived around midnight so the 24 hour reception was great as was the welcome - staff friendly, helpful and had us in our room quickly. We were travelling as 2 couples and had a 2 bed apartment. The room was clean, serviceable and equipped with all the essentials. The decor is a little dated although the bathroom has had...

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Thank Ruth A
Marlborough Region, New Zealand
Reviewed 27 February 2016

The reception was welcoming and friendly. We were pleasantly surprised at the size of the room. It was clean and tidy and had everything we needed. The property is in the centre of town withe easy access to dining theatres etc. We would certainly stay again

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Thank V8437CFianb
Invercargill
Reviewed 26 February 2016

Service was good, room was ok, bed was comfortable...shame about the chips in the basin in the bathroom. Location was great. Service desk were polite and helpful. It suited us as we were only 25 minute walk to the WestPac Stadium and 10 minute walk to Te Papa

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Thank 170mareeh
Bristol, United Kingdom
Reviewed 24 February 2016

agree with other reviewers - nothing special about this venue two rooms which basically have what you need for an overnighter and it's central so you can easily walk to a host of restaurants but otherwise views not worth paying for, no balcony, no public areas, no parking, no Wi-fi, no service to speak of

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Helpful?
Thank Helen E
Grand Mercure W, General Manager at Grand Mercure Wellington Central City Apartments, responded to this review

Thank you for your feedback. Your feedback is very much appreciated. I am pleased to hear you enjoyed the location of the hotel. Your feedback is very valued and helpful. We hope you enjoyed your time in Wellington. Kind Regards Jody Dickinson General Manager

Tangimoana, New Zealand
Reviewed 23 February 2016

Booked an expensive $400 a night 2 room luxury apartment with balcony. Got a shabby 2 room with unusable balcony, disappointed from the minute we entered. It was in need of major decoration and repair in kitchen and bathroom, bathroom vanity was disgusting, shower was abysmal, stove was dirty as was heating unit and grimy doors. Laundered curtains were unironed...

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2Thank 42scrappy22
Grand Mercure W, General Manager at Grand Mercure Wellington Central City Apartments, responded to this review

Thank you for your feedback. I am concerned to hear your feedback. I have personally addressed your feedback with the housekeeping team. We are in the process of replacing a number of kitchens and bathroom vanities. I sincerely apologise we did not meet your usual high standards on this occasion. Your feedback is very helpful and greatly appreciated. Kind Regards...

Sydney, Australia
Reviewed 22 February 2016

In Australia we have laws that protect consumers from false representations like this. It is not Grand and not an Apartment, just two rooms with a tiny cupboard over a fridge big enough for a microwave and a jug. There is no sink so they must wash coffee cups etc in the bathroom beside the toilet. There is no airconditioning,...

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2Thank Peter D
Grand Mercure W, General Manager at Grand Mercure Wellington Central City Apartments, responded to this review

Thank you for your feedback. I am pleased to hear you enjoyed the location. Your feedback has been noted and I am delighted to advise that a refurbishment programme is commencing in early March. A number of kitchens and vanities will be replaced. Thank you again for your valuable feedback. Kind Regards Jody Dickinson General Manger

Melbourne, Australia
Reviewed 21 February 2016

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2Thank sdmtech
Grand Mercure W, General Manager at Grand Mercure Wellington Central City Apartments, responded to this review

Hamilton, New Zealand
Reviewed 20 February 2016 via mobile

Booked a room well in advance for an anniversary trip to the Edinburgh military tattoo as a weekend getaway. Do not be fooled, this is not a 4 star. At a suite priced at $420 per night I would think it reasonable to expect parking (no) free WiFi (no) air con in the room (no). Also on the booking form...

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Helpful?
Thank Kerry M
Grand Mercure W, General Manager at Grand Mercure Wellington Central City Apartments, responded to this review

Thank you for your valuable feedback. I am delighted to hear you enjoyed the location of the hotel. Your feedback helps us ensure we provide the best possible service at all times. I apologise that you found the rooms hot. We are currently looking at solutions. Your comments regarding the wifi are helpful. We are in the process of reviewing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
You're in the heart of it all, 5 minutes to everywhere you want to be. Our very warm welcome and personal service will make you feel at home, while outside the front door the very best of Wellington awaits, right in the heart of all the shopping, entertainment and business districts. Central City Apartment Hotel features superb, modern, spacious apartment style hotel studio, 1 & 2 bedroom apartments with the best city & harbour views. ... more   less 

Additional Information about Grand Mercure Wellington Central City Apartments

Address: 130 Victoria Street | Te Aro, Wellington 6142, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: ₹ 5,661 - ₹ 12,145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Wellington Central City Apartments 4*
Number of rooms: 54
Reservation Options:
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Also Known As:
Central City Apartment Wellington
Hotel Central City Apartment
Hotel Style:
#19 Luxury Hotel in Wellington
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Wellington Central City Apartments staff and other travellers.
5 questions
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Singapore, Singapore
2 months ago
New York City, New York
over a year ago
Hamilton, New Zealand
over a year ago

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Questions? Get answers from Grand Mercure Wellington Central City Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure but assume rooms higher are should be better”
 of 5 bubbles lobomarunga, 29 Nov 2016 | Read review
“Floor 12 and up have the better sea views”
 of 5 bubbles KiwiDan-75, 27 Nov 2016 | Read review
“All very nice”
 of 5 bubbles 680siang, 20 Nov 2016 | Read review
“Some rooms have good view of harbour and city.”
 of 5 bubbles GRuddSenateCandidate, 19 Nov 2016 | Read review
“14th floor had great view of the harbour”
 of 5 bubbles disport, 14 Nov 2016 | Read review
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