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All reviewschillibeer pongbar closescheapest barroom's windowgreat place to meet peoplemixed dormbed dorm roomwater pressure isdecent kitchenliving spacestayed here for nightsoutdoor areaclean roomskitchen facilitiescentre of townfree wifi
This hostel is pretty good really, room we're not a bad size and kitchen area pretty big with loads of fridge storage room. Staff were very helpful and quick. The hostel also has a bar and good deals on evening meals. There's also a few...More
The security is poor with door being unlocked when someone turns the handle, basically it was never locked and we had extras sleeping on the floor. There isn't a lounge so people congregate in the dorms and disturb others consistently, with big groups of loud...More
We spent 2 nights in that hostel, in 2 different rooms. The bathrooms and the kitchen are quite dirty. There is a lack of cutlery and crockery. Some of the rooms have no windows, all are noisy: the bar downstairs is open at night, and...More
The hostel is well positioned in the town, with easy walking distance to the lake, cafes, shops and activities. Reception staff did their job efficiently but lacked a welcoming smile and pleasantries. Our room was very tight for space (no room for luggage) and lacked...More
Response from Karry W, Manager at Taupo Urban RetreatResponded 4 weeks ago
Thank you for your review, we are glad you found the location suitable to your needs. We apologise for the noise disturbances, our on-site bar is licensed until 11pm and after this time, we ask guests to leave for town. We also have a night...More
A beautiful place to stay in beautiful Taupo!
Alternative, fresh, youthful and vibrant hostel.
The decoration is lovely, the distance to the town center is short (Taupo is not so big anyway). The room was very nice and comfortable but a bit hot...
Thank Na C
Response from Karry W, Manager at Taupo Urban RetreatResponded 7 December 2017
Thank you for your kind review, we are so glad you enjoyed your stay with us and liked the facilities. Our rooms either have windows, fans or air con but it has been extremely hot lately! We do hope you enjoy the rest of your...More
Hi Kitty, Reception hours are from 8am - 9pm, however we also have a night porter who can let you into the hostel after reception is closed. All you need to do is let us know the date and time and then call the night porter... More
Hi Kitty, Reception hours are from 8am - 9pm, however we also have a night porter who can let you into the hostel after reception is closed. All you need to do is let us know the date and time and then call the night porter once you are outside the hostel so they can greet you and check you in. Thanks, Sarah