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112 Tamamutu Street, Taupo 3330 New Zealand
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (29)
Room & Suite (3)

About

#25 of 66 hotels in Taupo
Location
Cleanliness
Service
Value
Chantillys is one of Taupo's NEWEST LUXURY Accommodation and Conference Establishments. A 32 unit CITY located complex boasting all the modern fittings expected of a fine Motel. The units are all very SPACIOUS, Beautifully tiled EN-SUITE bathrooms, Kitchenettes with microwaves, New Widescreen TVs, "50 SKY TV CHANNELS",DVD Players, Private courtyards with out door furniture. Some with KING SPA Baths and views over the Lake and Mountains from your private Balcony. Just a 3 or 4 minute stroll to Supermarkets, Shops, Cafes and Restaurants, and only a 2-3 minute drive to to the Lake and many of Taupos Activities and Attractions. Free Parking. Free Wireless Broadband Internet.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Complimentary Instant Coffee
Meeting rooms
BBQ facilities
Baggage storage
Dry cleaning
Parking
Wifi
Hot bath
Outdoor pool
Complimentary tea
Newspaper
Non-smoking hotel
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Private balcony
Iron
Kitchenette
Microwave
Flatscreen TV
Bath / shower
Refrigerator
Kitchenware
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Quiet
Languages Spoken
English
239Reviews2Q+A50Room tips
Traveller rating
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C&D wrote a review Jan 2022
Hamilton, New Zealand2 contributions
We paid $350 at peak time for a non-refundable executive studio, however, this room had no air conditioning and at 29-30 degrees celsius, it forced us to have the door open and fan on full, and the road noise interfered with TV viewing as the volume was preset. Sky TV consisted of movie channels only, and the decor is very dated (cracked tiles and shower, dispenser toiletries etc). But what was most upsetting, is on the day we arrived the moteliers were having a major altercation with a large group which resulted in the motelier telling them what she thought, and another altercation with a lady trying to verify why she wasn't able to access her room at 4.30pm the following day, was not handled well either. When we approached them about our concerns upon departure we were confronted with a defensive and confrontational attitude and the motelier walked away. A language barrier and lack of concern for how their guests feel and how this could be improved, left us feeling compelled to write our first review ever! The photos certainly do not match the reality or the 4 star rating. This should be budget price, reflecting the upkeep and presentation.
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Date of stay: January 2022
Rooms
Cleanliness
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Room Tip: Find a room with air conditioning in summer.
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Gay1! wrote a review Aug 2021
1 contribution
Big mistake, I did not do this and it cost me dearly, no communication could not confirm a booking tried calling and in the end just the arrogant nature of these people. And if you read the reviews as I should have not just read the selected and gone of the star rating I would not have booked here at all. Ended up staying at the professional Suncourt Motel Taupo, but still had to pay for them....
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Date of stay: January 2021
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jvt2017 wrote a review Jul 2021
Auckland Central, New Zealand7 contributions6 helpful votes
Ive read other comments and have to disagree with all negative ones. We found our stay excellent. Room exceptionally clean, very friendly helpful service, easy checkin. Pool area very nice. No complaints at all. We would recommend this motel
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Date of stay: July 2021Trip type: Travelled with friends
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Sandy C wrote a review May 2021
Palmerston North, New Zealand44 contributions9 helpful votes
And unfortunately the little things were all bad. We were booking as a group so there were a few changes, but the hotel stopped replying to emails, as if they just gave up. We were told we could have secure parking for our motorbikes, but that was not the case. They blamed ex staff for the miscommunication even though it was clear we had been communicating with the owner. The heater didn't work in the room, but they did give us a replacement. The spa was brown and had an off smell to it, with the cover deteriorating so much it was leaving particles floating in the spa. We were given several different explanations as to why the spa was in such a state. Then, to top it off, although they knew how many were staying in our room and had already given me a price, they tried to charge an extra $40. The room we had did not have any views, although this is stated in their website. There was more, but this review is already long enough. Poor, poor service and we were all made to feel like unwelcome guests.
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Date of stay: May 2021Trip type: Travelled with friends
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Glenda R wrote a review Mar 2021
3 contributions
We were warmly greeted and showed two rooms to have a choice. Took the one with less afternoon sun. Room was very comfortable and clean. Excellent bed and we had the best night's sleep for a long while. There were some noisy guests there but can't expect owners to control rowdy kids. Would certainly stay there again.
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Date of stay: March 2021
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Christine Wenzlick wrote a review Feb 2021
Tauranga, New Zealand171 contributions31 helpful votes
I have been staying here monthly for over three years but with new owners, its time for a new motel. Check in was painful and I was told there wasnt a booking for me. Yes there was. I was told the receipt would be emailed to my address and she quoted a booking dot com email. I have never used booking dot com for my bookings here. They do have my email address on file. The receipt took three weeks to arrive, after three emails and three phone calls to the new owner. On the second phone call I was told she was very busy and it would be at least a week until the receipt arrived. I dont appreciate the rudeness I experienced and so have found a new motel.
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Date of stay: January 2021
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Trip type: Travelled on business
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i o wrote a review Feb 2021
2 contributions
Booked as we wanted pool and internet. Checked in, very pleasant, took 2 towels, which are located in the reception area for the pool. Ground floor room. Definitely no views only road noise. Gave us wifi code but didn't work. Then they rang us to pay... went to reception, paid was then told the pool was not open due to maintenance and that wifi was also not working properly, but could use the conference room if we wanted to connect.. had to stand in the car park to get signal. Very dissatisfied. On check out , spoke our concerns where we were told that they hadn't been there long, gave us a list of reasons why things were not working.. not my problem. Paid $171 for the 2 things we wanted but didn't get. Ssid they would get Vodafone to credit us $30 for data.... I'm with spark. Took at least 20 minutes they then said they would pay us $50 . Sorry... could have got a room with no view, road noise and no pool or wifi for $60. Not recommend this place until they know what they are doing.
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Date of stay: February 2021Trip type: Travelled with friends
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Dave B wrote a review Jan 2021
4 contributions1 helpful vote
From the time we arrived we felt like we were being looked after. Stephen made sure that he understood what we required from him to be set up, he kept asking if there was anything else we wanted him to do to set up. When our power point wasn't working as it should of been he made sure that it was sorted. We left on the Sunday after rebooking for next year. Totes recommend Chantilly's for your next conference!
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Date of stay: January 2021
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Trip type: Travelled on business
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Mobile559302 wrote a review Jan 2021
Whanganui, New Zealand1 contribution
I had madee a booking 2 weeks prior to arrival and the other two couples had booked their rooms 6 weeks in advance. It had been arranged that they could drop of there bike gear on arrival but could not have the rooms until after 3pm. After leaving men at V8 car track we proceeded to Chantilly's. Apparantly new owners with wife managing reception. She got very heated that we arrived early (9am) and said she had no bookings for us and could we leave as she was unable to do her work. We asked her numerous times about have we a booking but she kept yelling at us to go so we left a cell phone number and asked her to ring once she was sorted. Two hours later she did ring to say she did have rooms for the other two couples but not for me but had organised a place a couple of blocks away that could take my booking. I proceeded there and paid for room. At 2pm we returned to Chantillys to book in the other two couples but she became non commital that she had rooms and started ranting that because of us turning up early she had been unable to do her work even though we hadnt been there for 4 and a half hours. She continuously ignored us and on talking to others there booking in stories were not as bad but mentioned how rude she is. The worst bit is she called out my name as she did have a room available for me but I did not wish to support her establishment. If you want a stressfree weekend this is not the place.
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Date of stay: January 2021
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Tessiett wrote a review Dec 2020
Switzerland220 contributions137 helpful votes
Booked initially for two nights but extended it for another two. Our room was on the ground floor with double doors opening onto a little garden seating area. Very large room. Bed was comfortable, kitchen with microwave. Large bathroom with sep shower. Good parking, guest laundry. Lovely pool area with spa and guest barbie which u tell the office and they bring out sauces, tools etc etc. the location is very close to down town Taupo. So room was fantastic, only minus could be if it was very hot as there is a heater on the wall which U can put on cool but it’s really just a fan. The major A+ was the management, what a lovely helpful couple who went beyond helping us. They advised as to sightseeing, walks, restaurants, hence booking the extra days due to their travel hints. It did look like they r handing over to another couple so whether the fantastic standard and service will be of the same excellent standard in the future.
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Date of stay: December 2020Trip type: Travelled as a couple
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PRICE RANGE
$92 - $117 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandWaikato RegionTaupo DistrictTaupo
NUMBER OF ROOMS
32
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Frequently Asked Questions about Chantilly's Lake Taupo
Which popular attractions are close to Chantilly's Lake Taupo?
Nearby attractions include Starlight Cinema Centre (0.3 km), The Merchant (0.4 km), and The Landing Lake Taupo (0.3 km).
What are some of the property amenities at Chantilly's Lake Taupo?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Chantilly's Lake Taupo?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Chantilly's Lake Taupo?
Guests can enjoy barbeque facilities, complimentary tea, and free instant coffee during their stay.
Is parking available at Chantilly's Lake Taupo?
Yes, free parking is available to guests.
What are some restaurants close to Chantilly's Lake Taupo?
Conveniently located restaurants include Suncourt Indian, Kefi, and The Cozy Corner.
Are there opportunities to exercise at Chantilly's Lake Taupo?
Yes, guests have access to a pool during their stay.
Is Chantilly's Lake Taupo located near the city centre?
Yes, it is 0.3 km away from the centre of Taupo.
Are any cleaning services offered at Chantilly's Lake Taupo?
Yes, dry cleaning and laundry service are offered to guests.
Is Chantilly's Lake Taupo accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.