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The Waterfront

Travellers' Choice award winner
22/05/2017 23/05/2017
1 room 2 adults 0 children
US$ 122*
US$ 122*
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The Waterfront
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225 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Brisbane
Reviewed 7 January 2016 via mobile

Spent a night in New Plymouth & needed to find somewhere to stay as we had not pre booked. Found this hotel & very happy. Staff friendly & helpful. Room was spacious, very clean & fresh. Comfortable bed & lounge chairs. Great shower. Ordered a late night snack which arrived promptly. Side view of both ocean & mountain. So handy...

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Helpful?
Thank Jackie B
Mark D, Owner at The Waterfront, responded to this review

Jackie, Thanks for you amazing 5 star review! Appreciate everything you had to say about your stay and we are pleased you enjoyed you time with us. We would love to see you again in the near future if you ever return to New Plymouth. All the best.

New Zealand
Reviewed 7 January 2016 via mobile

Hadn't pre-booked so no knowledge of this place and first time in New Plymouth. Everything was great - from the lovely helpful reception staff to the room upgrade and the free parking and wi-fi. Suite was great with king sized bed (really comfortable) and the best pillows I've ever slept on. So central. Ate at Salt Restaurant - great staff...

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Helpful?
Thank Hales
Mark D, Owner at The Waterfront, responded to this review

Thank you Hales for your review. Its nice to hear you enjoyed every aspect of your stay with us at the Waterfront Hotel. We do get a lot of great comments about the beds and pillows. We don't think the noise is an issue either, we are located in the CBD so there has to be a trade off somewhere....

Auckland, New Zealand
Reviewed 6 January 2016 via mobile

My partner and I stayed at the waterfront hotel just over night but the service was amazing. The staff are so friendly and we will definately be coming back to the waterfront hotel on our next trip to new plymouth!

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Helpful?
Thank Zoe H
Mark D, Owner at The Waterfront, responded to this review

Thanks Zoe. Really appreciate your wonderful feedback and business! We would love to host you again when you return the New Plymouth. Best wishes from the team here, all the best.

Auckland Region, New Zealand
Reviewed 6 January 2016

We were in New Plymouth for three days to see the sights and visit friends. We chose the waterfront for the location. Seaviews a do handy to the gallery. This is a new hotel with very comfortable beds. In fact the proprietress told us that more than 80 beds had been sold on the basis of people having a good...

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Helpful?
Thank Ted49
Mark D, Owner at The Waterfront, responded to this review

Thanks Ted49, It was nice hosting you for the 3 days. We are delighted you had a great time. Its nice to hear you think we are new, but in Fact we are now 13 years old,This is testament to our cleanliness and maintenance upkeep program. Yes we have on sold a lot of beds to happy guests in the...

Whangarei, New Zealand
Reviewed 2 January 2016 via mobile

Hubby splashed out and we stayed in the penthouse for 2 nights! Fabulous views but the traffic noise with the doors open was terrible, such a shame as the view is fantastic.The train going past did make the room shake! Lovely comfy bed and all the staff very friendly and helpful. We still loved our stay here.

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Helpful?
Thank chardy66
Mark D, Owner at The Waterfront, responded to this review

Hi Chardy66, Thank you for your review. We are very happy you did not regret splashing out on the extra for the Suite! The rooms are really quiet with the doors closed, hard to keep them closed when the weather is so nice though! Thank you for your business, we really appreciate it.

Auckland
Reviewed 13 December 2015

Had three nights here with husband and our six year old. Great hotel and spotlessly clean - housekeeping are a real credit to this hotel. We ate In- house at their restaurNt, Salt, and it was very good. I am always a reluctant diner at such places so was pleasantly surprised. Waitress was a bit over-friendly but guess that's not...

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Thank DCBAuckland
Mark D, Manager at The Waterfront, responded to this review

Thank you for staying with us over the weekend. We are very happy you enjoyed your experience all round and found the room to be spotless. This means a lot to our entire team, even more so the housekeeping department as you mentioned. Merry Christmas and a safe holiday period.

Wellington, New Zealand
Reviewed 28 November 2015

This was my fourth (I think) stay here and again was very satisfied. Rooms are well appointed and spacious - having opening windows is great (and I had a balcony to boot). It is an easy walk to town and parking is usually readily available. Check in and out was quick and efficient

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Helpful?
Thank KiwiTraveller1953
Mark D, Manager at The Waterfront, responded to this review

Thank you very much for choosing to saty with us again. We are delighted you enjoy staying with us when you visit New Plymouth. Have a happy and safe Christmas and New Year!

Hawera, New Zealand
Reviewed 17 November 2015

We stayed at The Waterfront for one night and as usual it is spacious, very clean and had lovely views. We got the Managers Special which included breakfast in The Salt Restaurant the next morning. We also had a meal at The Salt at night and it was lovely as always, including the service which was exceptional. Staff at the...

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Helpful?
Thank Sue S
Mark D, Manager at The Waterfront, responded to this review

Thanks Sue for staying with us. We are so happy you had such a nice time with us from the room, our service levels and the food in our very own restaurant. best wishes from us all!

Wellington, New Zealand
Reviewed 8 November 2015 via mobile

I stayed at the hotel as part of a business trip. The staff there were very friendly and the rooms are very spacious and comfortable. The hotel is in a good location with plenty of restaurants near by, though the restaurant at the hotel is good (I've eaten there on previous visits).

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Helpful?
Thank Irish_Kiwi77
Mark D, Manager at The Waterfront, responded to this review

Thanks for your repeat business and review. We are grateful you continue to choose to stay with us time and time again. We really appreciate your business. Best regards. The waterfront Hotel Team!

Putaruru, New Zealand
Reviewed 8 November 2015 via mobile

Lovely staff, great location, nice room and comfy big bed but abit too noisy at night with the train and traffic. Nice view too. Only the noise would put me off staying again otherwise we would. Maybe it was the side of hotel we were on.

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Helpful?
Thank Claire S
Mark D, Manager at The Waterfront, responded to this review

We are sorry you found it to be noisy. We do not get many trains at all and they are normally during the day. Next time we could put you in a different room away from the road side, this would help I think. thank you.

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22/05/2017 23/05/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Simply watch the waves roll in... from New Plymouth's newest and ONLY Hotel on the Waterfront and yet only 1 minute to the CBD! Next door to the famous Puke Ariki Museum, Library and Information Centre! Complimentary FREE 1 hr wireless internet access daily. All rooms have super king size beds, or queen and single configuration if requested. Sea or City views from your step out balcony, most feature a step out Balcony and single spa bath, with all rooms including 12 channel sky TV, wireless & broadband internet & coffee/tea facilities. The Waterfront Hotel is a non-smoking hotel however you are most welcome to use the Balcony. Salt Restaurant and Bar on level one overlooks the sea! What more would you want!? Salt on the Waterfront offers an excellent range of seafood and contemporary cuisine with great views from every table. FORGET THE REST! TRY THE BEST! ... more   less 

Additional Information about The Waterfront

Address: 1 Egmont Street, New Plymouth 4310, New Zealand
Region: New Zealand > North Island > Taranaki Region > New Plymouth
Price Range: ₹ 7,769 - ₹ 11,815 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Waterfront 4.5*
Number of rooms: 39
Reservation Options:
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Also Known As:
Waterfront New Plymouth
The Waterfront New Plymouth, Taranaki
Hotel Style:
#6 Luxury Hotel in New Plymouth
#6 Romantic Hotel in New Plymouth
#7 Family Hotel in New Plymouth
#8 Business Hotel in New Plymouth
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Questions & Answers

Here's what travellers have asked, with answers from The Waterfront staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Specify your requirements on booking.”
71SheilaM, 10 Apr 2017 | Read review
“Waterfront would be best but even on the side street was still pleasant.”
198robc, 13 Mar 2017 | Read review
“Rooms on the north side have perhaps a better perspective of the coastal view.”
bbcw, 11 Mar 2017 | Read review
“The second floor was very nice and quiet”
TennesseeEZTraveler, 6 Feb 2017 | Read review
“ask for a room with north facing sea views”
Barrybid, 26 Jan 2017 | Read review
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Prices are for 1 room, 2 adults
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