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The Waterfront

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The Waterfront
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205 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Masterton
Reviewed 2 days ago NEWvia mobile

We stayed one night here and thoroughly recommend this hotel. Lovely big comfortable rooms and the bed was great. We had a glimpse of the sea from our room. The staff were all very polite and friendly and the room was very clean.

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Helpful?
Thank Janeca14Masterton
Dijon, France
Reviewed 1 week ago

This place was a joy to stay at. Staff are all friendly and helpful, the room was a good size, the shower excellent and all clean and tidy. Secure parking to boot. The motel is in a great position, right next door to the tourist info centre and close to shops as well as art gallery and ocean board walk.

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Helpful?
Thank Ameldajo
Mark D, Owner at The Waterfront, responded to this review

Hello Ameldajo, I am very pleased you enjoyed your stay at the Waterfront. We take great pride in our property and cleanliness is something we are very proud of as is our location. Thank you so much for sharing your experience. Regards The Waterfront Hotel.

Wellington, New Zealand
Reviewed 1 week ago

A great new conveniently located hotel just opposite the Wind Wand, Coastal Walkway and the Sea. The room we had was an extra large size which made it not seem like a typical hotel room! It was super clean, fresh with a super comfy bed and free wifi. We stayed 3 nights and although we had a car we chose...

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Helpful?
Thank becadarh
Mark D, Owner at The Waterfront, responded to this review

Hello Becadarh Thank you for choosing to stay with us at The Waterfront Hotel. I am very happy you had a great time while you were here and found our location very handy. Thank you for sharing your feedback, we appreciate it. Regards The Waterfront Hotel Team.

Reviewed 1 week ago

The rooms are good sized. Very good bathrooms. Housekeeping staff is fantastic. The views from room was good. For all your food requirements - there is a good restaurant on level 1. What else does one need if you are visiting the city? What I missed is a microwave oven, but not that important. Overall enjoying the stay here. Will...

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Helpful?
Thank Samuel M
Mark D, Owner at The Waterfront, responded to this review

Hello Samuel M, Thank you for staying with us on your visit to New Plymouth. I am pleased you had an enjoyable stay and overall experience at the Waterfront Hotel. We do have microwaves on request, sorry this was not clear to you. Thank you for your great feedback, we appreciate it. Regards The Waterfront Hotel Team.

Reviewed 2 weeks ago

Amazing room and amenities...staff extremely accommodating, restaurant amazing, cleaning amazing!!! Highly recommend.....The only problem not even a real problem was the noise from trucks travelling through...but that is no fault of the hotel with the Kaikoura earthquake the port is swamped with loads to ferry around nz so we could bear it..the amazing staff and the surprise menu in the...

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Thank Jas F
Mark D, Owner at The Waterfront, responded to this review

Hello Jas F, Thank you so much for staying with us. Its excellent to know you had an amazing time with us. We know we have great staff that go above and beyond to deliver a fantastic experience for all our guests. We appreciate you feedback and business. Kind regards The Waterfront Hotel Team.

Sunshine Coast, Australia
Reviewed 4 weeks ago

Very tidy rooms with big beds and clean bathroom. Located close to restaurants and bars. The hotel is clean and staff are friendly. The restaurant attached is called Salt and has a great menu for all meals.

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Helpful?
Thank Sebruap
Mark D, Manager at The Waterfront, responded to this review

Hello Sebruap, Thank you for staying with us at The Waterfront Hotel. Pleased to hear your feedback , especially about the cleanliness. This is something we are very proud of. We do have a great location - the best in New Plymouth! Regards The Waterfront Hotel Team!

Palmerston North, New Zealand
Reviewed 26 November 2016 via mobile

Hardly any parking. Had to drive around the block to get a park. The spa bath only fits one person and no view of the water at all. Bed was very hard. But room was clean. Toilet made heaps of noise even 20 minutes after you flushed it. Wouldn't come back.

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Thank sarahlulu1996
Mark D, Owner at The Waterfront, responded to this review

Hello Sarah, We are sorry to hear you never enjoyed your stay with us. This comes as a surprise. It was a very busy weekend in New Plymouth and naturally we would be short of car parks. We do have arrangements in place for over flow car parking right next door - if we had of known you were having...

Reviewed 20 November 2016 via mobile

A very well maintained hotel with quality rooms and quite roomy. Very comfy bed and nice bathroom. Location in central New Plymouth wad perfect for us, less than 5 minutes walk to our show at TSB Theatre. Also handy location for iSite, Pukeariki Museum and shopping. Plenty of eating choices also within walking distance. Hotel restaurant also overlooks the coast...

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Thank K8125BJdavidk
Mark D, Owner at The Waterfront, responded to this review

Thank you K8125BJdavidk, We appreciate your excellent comments. I am pleased you enjoyed what we have to offer and found our location very handy. I think we have the best location in New Plymouth and certainly the best outlook! Best wishes The Waterfront Hotel Team.

Napier
Reviewed 15 November 2016 via mobile

Excellent location with views towards Tasman sea right in the heart of the city. Room is spacious and clean, staffs are friendly and helpful. Absolute value for money and will definitely stay again. Thanks Waterfront Hotel and keep it up.

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Thank Eonlight
Mark D, Owner at The Waterfront, responded to this review

Eonlight, Thank you for staying with us! Great to know you though we were "Value for money". Often Hotels do not get this sort of feedback. We will continue to do our very best. Hope to host you again one day. Until then, all the best.

Reviewed 15 November 2016

We have just returned from a four night stay at this boutique hotel. We were a group of seventeen elderly people and found once again that The Waterfront met our needs and expectations. We have stayed here three times before. The rooms are spacious, clean and tastefully furnished. Good to have two comfortable chairs in the rooms, so often there...

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Helpful?
Thank Dianne A
Mark D, Owner at The Waterfront, responded to this review

Hello Dianne A Thank you very much for your great feedback. We loved having your group stay with us again and it was a pleasure looking after you all. I imagine you all enjoyed Taranaki and got out to see all the sights! I am sorry you felt we did not assist you enough with your bags when you arrived....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Simply watch the waves roll in... from New Plymouth's newest and ONLY Hotel on the Waterfront and yet only 1 minute to the CBD! Next door to the famous Puke Ariki Museum, Library and Information Centre! Complimentary FREE 1 hr wireless internet access daily. All rooms have super king size beds, or queen and single configuration if requested. Sea or City views from your step out balcony, most feature a step out Balcony and single spa bath, with all rooms including 12 channel sky TV, wireless & broadband internet & coffee/tea facilities. The Waterfront Hotel is a non-smoking hotel however you are most welcome to use the Balcony. Salt Restaurant and Bar on level one overlooks the sea! What more would you want!? Salt on the Waterfront offers an excellent range of seafood and contemporary cuisine with great views from every table. FORGET THE REST! TRY THE BEST! ... more   less 

Additional Information about The Waterfront

Address: 1 Egmont Street, New Plymouth 4310, New Zealand
Region: New Zealand > North Island > Taranaki Region > New Plymouth
Price Range: ₹ 7,577 - ₹ 16,452 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Waterfront 4.5*
Number of rooms: 39
Reservation Options:
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Also Known As:
Waterfront New Plymouth
The Waterfront New Plymouth, Taranaki
Hotel Style:
#6 Romantic Hotel in New Plymouth
#7 Luxury Hotel in New Plymouth
#7 Family Hotel in New Plymouth
#8 Business Hotel in New Plymouth
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Questions & Answers

Here's what travellers have asked, with answers from The Waterfront staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A superior/ Queen balcony room provided us with a good ocean view.”
 of 5 bubbles Ameldajo, 9 Jan 2017 | Read review
“Ocean view rooms are good”
 of 5 bubbles SamuelT207, 6 Jan 2017 | Read review
“Very central handy the everything.”
 of 5 bubbles 282diannea, 15 Nov 2016 | Read review
“Rooms on the northeast side have part sea views so worth the extra money.”
 of 5 bubbles kiwi362015, 6 Nov 2016 | Read review
“We had a room with a balcony view. There was traffic but it didn't bother me.”
 of 5 bubbles izzipop, 26 Oct 2016 | Read review
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